The AI Reports

GetResponse

What is GetResponse?

GetResponse is an all-in-one online marketing platform that helps businesses grow their customer base and increase engagement. With features like email marketing, autoresponders, and an AI email generator, it simplifies sending personalized communications. Additionally, it supports creating websites and landing pages using an AI-driven, code-free website builder.

Advanced segmentation and marketing automation tools enable targeted campaigns that resonate with specific audiences, and functionalities like webinars and SMS marketing bolster comprehensive marketing strategies. The platform is designed to manage and optimize customer interactions across various channels effortlessly.

GetResponse also offers diverse integrations, allowing businesses to connect their marketing efforts with other tools and services, enhancing the overall efficiency of their marketing activities.

GetResponse use cases

  1. A business capturing leads with signup forms and landing pages.
  2. A marketer nurturing subscribers with tailored email campaigns and autoresponders.
  3. An online store increasing sales conversions with targeted ecommerce features like product recommendations and abandoned cart emails.
  4. A company promoting webinars as part of their content marketing strategy.
  5. An enterprise leveraging SMS marketing to engage customers directly and promote timely offers.

GetResponse functionalities

  • Build Websites: AI-driven in minutes
  • Automate Emails: Based on user action
  • Analyze Performance: Optimize campaigns
  • Engage Customers: Multiple channels support

Pros and Cons

Pros

  • Comprehensive marketing tools
  • AI-driven email and content creation
  • Intuitive design and user experience
  • Enhanced customer engagement through multiple channels

Cons

  • Learning curve for new users
  • Restrictions in the free plan
  • Cost increases with subscriber count

GetResponse pricing

Feature nameFreeEmail MarketingMarketing AutomationEcommerce MarketingEnterprise
Monthly price$0 $19/mo
$15.6/mo (Billed annually)
$13.3/mo (Billed every 2 years)
$59/mo
$48.4/mo (Billed annually)
$41.3/mo (Billed every 2 years)
$119/mo
$97.6/mo (Billed annually)
$83.3/mo (Billed every 2 years)
Custom pricing
Contacts5001,0001,0001,000100,000+
Monthly email sends2,500UnlimitedUnlimitedUnlimitedUnlimited
Landing pages1UnlimitedUnlimitedUnlimitedUnlimited
Custom domainNoYes (Free with 12 or 24-month plan)Yes (Free with 12 or 24-month plan)Yes (Free with 12 or 24-month plan)Custom
Automation templatesNoNoYesYesCustom

GetResponse reviews

3

Based on 566 reviews online

GetResponse receives a mix of reviews from its users, highlighting strengths and areas for improvement. Users have praised the platform for its easy-to-navigate interface, including the email builder and templates, which are aided by features like the perfect timing delivery option. The integration capabilities with e-commerce sites and the overall value for money come up as significant positives. The 24/7 chat support is also a highlight, indicating strong customer service avenues.

On the flip side, the neutrality in some reviews comes from users who appreciate the platform for its basic email marketing functions. They find it reliable enough for small-scale operations and recognize the effort put into evolving the platform and adding new features over time.

Negative experiences focus heavily on account management and customer support issues. There’s frustration over accounts being shut down or restricted with little to no warning, alongside complaints about customer service’s responsiveness to these serious problems. The inability to obtain refunds and feeling ignored by support staff are recurrent pain points among dissatisfied users.

Taking all reviews into account, GetResponse seems to land in the middle ground. Its user-friendly approach and supportive features like 24/7 chat make it appealing to many, but significant concerns about account management and customer support temper the overall sentiment. Improvement in these areas could enhance user satisfaction considerably.

User reviews

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GetResponse FAQ

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About the author

M. Kooiker

M. Kooiker

As an experienced online marketeer with a longstanding interest in AI, I've immersed myself in the latest AI advancements in recent years. Passionate about innovation, I actively test AI tools and dedicate myself to guiding users in selecting the right technology. My mission is to connect people with cutting-edge AI solutions.