The AI Reports

Speak Ai

What is Speak Ai?

Speak Ai is a versatile tool designed to facilitate seamless transcription, translation, and analysis of media files. It integrates AI-powered functionalities to automatically convert audio and video into text, making it highly accessible for users working with multimedia data.

The platform supports over 100 languages, enabling users worldwide to gain insights from their qualitative content effectively. It also offers advanced analysis capabilities, allowing you to uncover keywords, topics, and trends through named entity recognition and sentiment analysis.

With features such as customizable embeddable recorders and integrations for workflow automation, Speak Ai presents a comprehensive solution for individuals and organizations needing efficient processing and analysis of language data.

M. Kooiker

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Speak Ai use cases

  1. If you’re a researcher analyzing large volumes of qualitative data.
  2. If you handle multilingual transcription for global projects.
  3. If your marketing team seeks data-driven insights from customer feedback.
  4. If you are a podcast producer needing accurate transcription.
  5. If your enterprise aims to optimize audio and video data management.

Speak Ai functionalities

  • Convert Audio to Text: Converts audio to text quickly.
  • Automate Transcription Process: Enables professional transcription automation.
  • Advanced Data Visualization: Visualize data with customized charts.
  • Integrate with Popular Tools: Connect with Zapier, Zoom, and more.

Speak Ai review summary

4

Based on 25 reviews online

Pros

SpeakAI offers robust transcription and analysis tools that save users time and enhance their decision-making abilities. The platform provides high-quality transcription, easy integration, automation, and valuable insights, making it an invaluable tool for various industries. The customer support is outstanding, and many find the tool user-friendly and intuitive.

Cons

While SpeakAI generally satisfies users, some experience issues with customer service and technical challenges such as long processing times for certain transcriptions. There are occasional bugs and interface challenges that can frustrate users on tight deadlines. The pricing structure can be confusing and not ideal for inconsistent usage.

High-Quality Transcription and Analysis

The tool delivers exceptional transcription and analysis, providing valuable insights effortlessly.

Customer Service Concerns

Some users face difficulties with the responsiveness and clarity of customer support.

Speak's insights offer superior accuracy and detail compared to similar platforms. My audio recordings were transcribed perfectly, and the data analytics were also correctly categorized.
However, I never received a response. The lack of communication and customer support has left me frustrated.

Time-Saving Automation

SpeakAI automates transcription and analysis processes, significantly reducing effort and time.

Technical and Usability Issues

Challenges arise with language settings and system glitches, affecting user experience.

Speak saves me so much time. Before, I'd manually transcribe and analyze hours of discussions.
I choose a wrong language setting. Not only the support team pointed me in the right direction, they also applied the correction for me.

Exceptional Customer Support

The support team is responsive and helpful, ensuring a smooth experience with feature updates.

Pricing Confusions

The cost structure seems confusing, and consistency in usage doesn't always match with pricing plans.

Fantastic customer service I received from their team, I feel confident that any new features will always be accompanied by the guiding hand of their support team.
Current payment plans don't work well for me.

Ease of Use and Integration

The platform is user-friendly and easily integrates with other tools, making it accessible for various needs.

Software Performance

While effective, occasional reliability issues exist, affecting its dependability.

The product is very easy to use and the results are amazing.
When searching text it finds the instance in the summary but when click GOTO it does not work. This is the case about 30% of the time.

Insightful Features

With tools like 'Magic Prompt,' SpeakAI provides great insights into data analytics.

Speak.ai's best part is their invention of 'Magic Prompt,' which does magic. Simply Superb!

Pros

SpeakAI offers robust transcription and analysis tools that save users time and enhance their decision-making abilities. The platform provides high-quality transcription, easy integration, automation, and valuable insights, making it an invaluable tool for various industries. The customer support is outstanding, and many find the tool user-friendly and intuitive.

High-Quality Transcription and Analysis

The tool delivers exceptional transcription and analysis, providing valuable insights effortlessly.

Speak's insights offer superior accuracy and detail compared to similar platforms. My audio recordings were transcribed perfectly, and the data analytics were also correctly categorized.

Time-Saving Automation

SpeakAI automates transcription and analysis processes, significantly reducing effort and time.

Speak saves me so much time. Before, I'd manually transcribe and analyze hours of discussions.

Exceptional Customer Support

The support team is responsive and helpful, ensuring a smooth experience with feature updates.

Fantastic customer service I received from their team, I feel confident that any new features will always be accompanied by the guiding hand of their support team.

Ease of Use and Integration

The platform is user-friendly and easily integrates with other tools, making it accessible for various needs.

The product is very easy to use and the results are amazing.

Insightful Features

With tools like 'Magic Prompt,' SpeakAI provides great insights into data analytics.

Speak.ai's best part is their invention of 'Magic Prompt,' which does magic. Simply Superb!

Cons

While SpeakAI generally satisfies users, some experience issues with customer service and technical challenges such as long processing times for certain transcriptions. There are occasional bugs and interface challenges that can frustrate users on tight deadlines. The pricing structure can be confusing and not ideal for inconsistent usage.

Customer Service Concerns

Some users face difficulties with the responsiveness and clarity of customer support.

However, I never received a response. The lack of communication and customer support has left me frustrated.

Technical and Usability Issues

Challenges arise with language settings and system glitches, affecting user experience.

I choose a wrong language setting. Not only the support team pointed me in the right direction, they also applied the correction for me.

Pricing Confusions

The cost structure seems confusing, and consistency in usage doesn't always match with pricing plans.

Current payment plans don't work well for me.

Software Performance

While effective, occasional reliability issues exist, affecting its dependability.

When searching text it finds the instance in the summary but when click GOTO it does not work. This is the case about 30% of the time.

Speak Ai user reviews

17/07/2023
G2
Has gotten me back literally hours ...
What do you like best about Speak?
The recorder feature, and the ability to embed a recorder on sites... and user-friendliness on mobile is a gam...
What do you like best about Speak?
The recorder feature, and the ability to embed a recorder on sites… and user-friendliness on mobile is a game changers for me. I needed a solution to connect a remote team to our boots on the ground and deliver information to that team in a way that was clear and easy to understand, as they had to analyze real estate that they have never and will never personally see. Speak made that possible. Review collected by and hosted on G2.com.
What do you dislike about Speak?
To date, I have nothing really to say about Speak that I dislike. I will come back to update the review as needed. I had trouble understanding the subscription plans to begin with, however, I was making it more complicated than what it needed to be. Review collected by and hosted on G2.com.
What problems is Speak solving and how is that benefiting you?
I own a real estate team. This platform, and using their magic prompt automation within the platform, combined with the zapier integration .. has allowed me to eliminate one entire job from my staff… which included the requirement for them to drive to a property and be physically present, to spend about an hour making notes, driving back to the office, transcribing their notes into a form and turning that into specific data points, then taking their data points and crafting a narrative for sales and marketing purposes. This usually would take hours across several days… and would require them to be on three different platforms to complete the job. With Speak AI, I am recording a free-form narrative where I just talk about the property and mention everything I see. That’s it. 5 minutes. The rest of the work is automated, using their automation, and then sending those results to various other platforms that I use to get that data where it needs to go through zapier. What took several hours across a week’s time.. now is completed end to end in about 10 minutes.
I imagined what could be possible, and found that it was possible within Speak AI. I have used chat to chat with support about some questions, and their support is very responsive. The dashboard is intuitive and easy to use. I feel like I have only scratched the surface. I was able to build and test proof of concept during the trial period and am now a subscriber. The pricing and plans are highly customizable to be able to satisfy a wide range of needs. Review collected by and hosted on G2.com.
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01/11/2023
G2
Leveled up virtual sessions
What do you like best about Speak?
Speak is a phenomenal tool, and the quality of the product is also reflected in the kindness of Speak's team. ...
What do you like best about Speak?
Speak is a phenomenal tool, and the quality of the product is also reflected in the kindness of Speak’s team. The tool is excellent for transcription and analysis. It is fast and easy to use, and it quickly became an essential resource for me. I use it after every virtual event I facilitate to analyze key takeaways, participant sentiment, and notable soundbytes. Review collected by and hosted on G2.com.
What do you dislike about Speak?
The only downside of Speak is that I don’t have more videos to transcribe! I love using this tool. Review collected by and hosted on G2.com.
What problems is Speak solving and how is that benefiting you?
Speak saves me so much time. Before, I’d manually transcribe and analyze hours of discussions. Review collected by and hosted on G2.com.
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18/12/2020
The Product I always wanted
SpeakAI is the product I always wanted. As a person who spends hours per day brainstorming out loud I never had the ability to make sense of all of my...
SpeakAI is the product I always wanted. As a person who spends hours per day brainstorming out loud I never had the ability to make sense of all of my thoughts.
SpeakAI had the ability to synthesize hours of audio into useful insights. Date of experience:
December 18, 2020
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31/03/2021
Immediate impact
After a few weeks of usage, I've found myself more intuitive, trusting of my gut feelings, and making better micro decisions throughout the day. Speak...
After a few weeks of usage, I’ve found myself more intuitive, trusting of my gut feelings, and making better micro decisions throughout the day. Speak has helped me understand my own mindset and thinking style better than I could ever have imagined. Date of experience:
March 30, 2021
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26/02/2024
G2
Great product and customer service
What do you like best about Speak?
The recording is very high quality. The whole app is excellent. Custoemr service is top of the line. Tytle and...
What do you like best about Speak?
The recording is very high quality. The whole app is excellent. Custoemr service is top of the line. Tytle and Vatsal were already available when I needed some modifications to the site. They are always available. The product is very easy to use and the results are amazing. Review collected by and hosted on G2.com.
What do you dislike about Speak?
Nothing. Everything is great! There is nothing that I and my team disliked. Review collected by and hosted on G2.com.
What problems is Speak solving and how is that benefiting you?
Many. Good quality transcription in verious languages. Having teh ability to use multiple languages in one audio file is a great feature. The ability to integrate it with Zapier makes this app very powerful. I only wish they would pass the whole trasncriptions when called in zapier through a webhook. Review collected by and hosted on G2.com.
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15/03/2024
G2
Fast, friendly and efficient team w...
What do you like best about Speak?
Speak has helped us to get more value out of our existing content for our customers. Because it is so easy to ...
What do you like best about Speak?
Speak has helped us to get more value out of our existing content for our customers. Because it is so easy to go back to find information, we are using it for our own purposes too. There are always new features which help our team to think differently about data and the insights we can gather. The Speak team and platform have been instrumental in our progress . The platform is easy to use, and new members get up to speed very fast. Asinging groups to projects has also been very useful. We are continuously finding new ways to make use of our account. Review collected by and hosted on G2.com.
What do you dislike about Speak?
Nothing yet. There are many features I would want but of course this is not always feasible Review collected by and hosted on G2.com.
What problems is Speak solving and how is that benefiting you?
Getting deeper insights from qualitative work that helps us provide a betters service to our clients Review collected by and hosted on G2.com.
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02/11/2023
G2
Amazing Product and Fantastic Custo...
What do you like best about Speak?
I have used a lot of natural language processing applications, including OpenAI's platform, Bing AI & Goog...
What do you like best about Speak?
I have used a lot of natural language processing applications, including OpenAI’s platform, Bing AI & Google Bard, etc. Those tools can be great for finding information on the web, but they are limited in their ability to analyze large samples of data that may have been produced via a meeting transcript, community survey or other source. Speak AI fills this gap wonderfully with tools to automatically analyze meeting transcripts and import survey data. Our organization was able to distill insights from a community survey in minutes, when previously it would have taken hours or days. Review collected by and hosted on G2.com.
What do you dislike about Speak?
Speak AI is a growing platform with new features being added all the time. That can sometimes create a learnign curve, but after the fantastic customer service I received from their team, I feel confident that any new features will always be accompanied by the guiding hand of their support team and documentation to make for a very user friendly experience. Review collected by and hosted on G2.com.
What problems is Speak solving and how is that benefiting you?
Speak AI has solved the problem of analyzing open-ended survey responses. Our organization often seeks feedback from the community we serve, and that feedback is often provided in the form of multiple paragraphs which can be difficult to digest when dealing 100+ responses. Speak AI’s platform is able to analyze that feedback quickly, and gives us the ability to ask natural language questions of the data, like “How do people feel about initiative A versus initiative B?” The responses are succinct, eloquent, and backed up with quotes and references from the responses being analyzed. Review collected by and hosted on G2.com.
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29/10/2023
I signed up for SpeakAI two weeks a...
I signed up for SpeakAI two weeks ago with high hopes, but I've been incredibly disappointed with their service. I decided it wasn't the right fit for...
I signed up for SpeakAI two weeks ago with high hopes, but I’ve been incredibly disappointed with their service. I decided it wasn’t the right fit for my needs and sent an email to their support team requesting account cancellation. However, I never received a response. To make matters worse, I got an email today informing me that my 2-week free trial is about to expire. The lack of communication and customer support has left me frustrated and dissatisfied with my experience. I expected better service from a company like SpeakAI. Date of experience:
October 28, 2023
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05/09/2023
I used Speak Ai to translate interv...
I used Speak Ai to translate interview material, which worked ok. The transcriptions were about 70-80% accurate, which worked for my project. However,...
I used Speak Ai to translate interview material, which worked ok. The transcriptions were about 70-80% accurate, which worked for my project. However, when I uploaded the material there was no notification that I had to specify the language. The default setting is English and as I uploaded my material all at once (14 in total) all were set to English. Two of my interviews were in German, so these didn’t turn out correct. I tried to contact customer service and the first answer I received was very fast but also somehow mysterious (it wasn’t clear what they wanted me to do) – and as time was running (I was under a tight deadline) it was impossible to communicate with them. The answers I received were a mix of auto-generated sales pitches and a guy (?) who operated under two different names. Initially, they offered to transcribe the two interviews “in the backend”, however, they never let me know how to share my material (since it was uploaded under my account I assumed they could go in there and do it – but no answer). Because of the tight deadline, I decided to upload the material again and also pay again. So I paid an extra $15. For me it’s not about the money but the complete lack of customer service. They could easily have given me some store credit or some free minutes or at least show some understanding that it’s not clear in the interface that I have to make explicit to the system which language it is (as of today most software can automatically detect language). Anyways, beside the horrible customer service the software in itself works on a good level. Date of experience:
September 01, 2023
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06/10/2022
SpeakAi GoTo command not working
When Speakai works, I love it. When searching text it finds the instance in the summary but when click GOTO it does not work. This is the case about 3...
When Speakai works, I love it. When searching text it finds the instance in the summary but when click GOTO it does not work. This is the case about 30% of the time. Used in all the common browsers, same problems. Expensive software when you can’t rely on it when needed. Date of experience:
October 05, 2022
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Overall

SpeakAI delivers excellent transcription and analysis services, elevating the user experience by saving time and boosting productivity. Its array of features, such as ‘Magic Prompt,’ enhances insight acquisition. Users appreciate the seamless integration and top-notch customer service, highlighting its user-friendly nature. However, be prepared for potential challenges with customer support and bugs, especially when deadlines are tight. Pricing might not suit every usage pattern, so consider your needs closely. Overall, sentiment leans positive, making SpeakAI a valuable asset if you’re looking for effective automation and analysis tools.

Speak Ai pricing

Speak AI offers a variety of subscription plans tailored to individual users, teams, and customizable needs. They also provide a pay-as-you-go option for more flexible usage. Their pricing structure is designed to accommodate different requirements, whether you’re an individual entrepreneur or part of a larger team.

Feature Individual Plan Team Plan Custom Plan Pay-As-You-Go
Monthly Price $19/mo $68/mo Custom Pricing $0/mo
Monthly Price if Paid Yearly $15/mo (20% off) $54/mo (20% off) Custom Pricing N/A
Hours per Month 10 hours 25 hours Unlimited* N/A
Number of Users 1 3 Unlimited* 1
AI Chat Characters 500K 1.25 Million Customizable $4 per 250K characters

User reviews

There are no reviews yet. Be the first one to write one.

Speak Ai FAQ

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About the author

Picture of M. Kooiker

M. Kooiker

As an experienced online marketeer with a longstanding interest in AI, I've immersed myself in the latest AI advancements in recent years. Passionate about innovation, I actively test AI tools and dedicate myself to guiding users in selecting the right technology. My mission is to connect people with cutting-edge AI solutions.