The AI Reports

Rev

What is Rev?

Rev is a service offering speech-to-text conversion through professional transcription and industry-leading AI technology. It delivers accurate text transcripts from audio and video files, catering to media, education, and legal industries.

The platform features a robust selection of services, including AI-powered transcriptions, captions, and translations in multiple languages. Users benefit from seamless integrations and various apps and tools to facilitate processing.

Rev emphasizes accessibility, user engagement, and insights, helping users extend their content’s reach and streamline their workflows.

M. Kooiker

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Rev use cases

  1. An educational institution transcribes lecture recordings for accessibility.
  2. A filmmaker adds multilingual subtitles to a documentary for global distribution.
  3. A legal team transcribes testimonies for accurate records.
  4. A podcaster converts episodes to text for improved SEO.
  5. A company integrates Rev API for in-product transcription services.

Rev functionalities

  • Transcribe: Convert audio to text
  • Caption: Add subtitles to videos
  • Translate: Subtitles in multiple languages
  • APIs: Integrate transcription into products

Pros and Cons

Pros

  • High accuracy levels
  • Range of services offered
  • Support for multiple languages
  • Integrations and APIs available

Cons

  • Cost may be higher for professional services
  • Turnaround time varies with service type

Rev pricing

Feature nameAI SubscriptionHuman TranscriptionAI TranscriptionEnglish CaptionsGlobal Subtitles
Monthly Price$29.99$1.50 per minute$0.25 per minute$1.50 per minute$5-12 per minute
Free TrialYes, 14 daysNoNoNoNo
Transcription/Caption Minutes Included1,200 AI TranscriptsPer usagePer usagePer usagePer usage
Accuracy90+%99%90+% accurate99%99%
Turnaround TimeInstant for Zoom transcripts24-hour avg.5-minute24-hour avg.48-hour

Rev reviews

4.1

Based on 6271 reviews online

Many customers have found that Rev has improved significantly, often expressing delight with the service’s speed, accuracy, and the convenience it provides. Examples include an impressed attorney and a user surprised by the correct identification of difficult names.

However, concerns have been raised about the lack of prior notification for charges, which has left some customers feeling blindsided and dissatisfied with customer support. A few reports of unauthorized withdrawals have also been mentioned, suggesting possible issues with their payment and communication processes.

Minor complaints suggest that, while the services offered are generally satisfactory, there’s room for improvement in areas like weekend support and follow-up quality checks to ensure consistent satisfaction.

Overall, the sentiment leans towards positivity due to the effectiveness of Rev’s core services, though a few notable customer service complains prevent a wholly enthusiastic endorsement. The general consensus suggests that while Rev performs well in delivering their services, the company could benefit from enhancing their customer interaction and support.

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About the author

M. Kooiker

M. Kooiker

As an experienced online marketeer with a longstanding interest in AI, I've immersed myself in the latest AI advancements in recent years. Passionate about innovation, I actively test AI tools and dedicate myself to guiding users in selecting the right technology. My mission is to connect people with cutting-edge AI solutions.