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Otter.ai
- Last updated: 15 Aug 2024
What is Otter.ai?
Otter.ai is an AI-powered tool designed to enhance meeting productivity through real-time transcription and note-taking. It offers functionalities like recording audio, capturing slides, extracting action items, and generating summaries automatically. Integrations with popular tools and platforms like Zoom, Microsoft Teams, and Google Meet ensure seamless participation and documentation of meetings.
Key themes include productivity, transcription, meeting summaries, automated notes, and AI chat. This service aims to simplify the management of meeting content and assist users in efficiently tracking and following up on discussions.
Otter.ai use cases
- Business teams transcribing and summarizing meeting discussions automatically.
- Sales teams extracting insights and generating follow-up emails from call notes.
- Educators providing real-time captions and notes for lectures.
- Media professionals creating accurate transcripts for interviews and events.
Otter.ai functionalities
- Real-time Transcription: Converts speech to text live.
- Automated Summaries: Generates meeting summaries post-discussion.
- Integration Support: Works with Zoom, Teams, Meet, etc.
- Action Item Extraction: Identifies and assigns tasks.
Otter.ai review summary
Pros
Otter.ai excels in accurate transcription, ease of use, and integration with tools like Zoom and Google Calendar. It significantly aids in note-taking, generating action items, and summarizing meetings, making it highly valuable for professionals, students, and businesses alike. Many users find it indispensable for improving productivity and keeping track of meeting details.
Cons
Some users face issues with inaccurate transcriptions under certain conditions, such as strong accents or noisy environments. Subscription costs and hidden charges are also points of concern. Moreover, some users experience difficulty managing older files or find the lack of specific integrations disappointing.
Accurate Transcription
Otter.ai provides highly accurate transcription services, even with multiple speakers and varied accents.
Accuracy Issues
Transcriptions can be inaccurate in noisy environments or with strong accents.
I was amazed by its accuracy and the way it interpreted multiple sounds and speakers.
Sometimes my Otter doesn't join my call or joins late/leaves in the middle of the call with no warning.
Ease of Use
The platform is very user-friendly and integrates seamlessly with tools like Zoom and Google Calendar.
Subscription Costs and Hidden Charges
Some users have faced unexpected charges and find the subscription plans expensive.
The ease of use and ability to seamlessly go from my desktop, to phone and back without missing a beat is testament to the app.
Watch out for hidden, undisclosed charges that appear without warning!
Time Saving
Otter.ai significantly saves time by automating note-taking, transcriptions, and creating action items from meetings.
Difficulty with Older Files
Searching for and managing older files can be cumbersome on lower-tier plans.
Otter has saved a lot of time and provided us more accuracy to execute in terms of next steps.
Can't do a good search for older files, or much with video, on the lower tier plans.
Meeting Summaries and Action Items
Otter.ai can generate meeting summaries and action items, which are extremely useful for follow-ups and organization.
Customer Service Issues
Some users find customer service unresponsive or difficult to deal with for subscription-related issues.
I love that it creates to-do lists and summaries. It makes organizing thoughts and meetings so much easier.
Customer service is mediocre and requires much back and forth to answer simple issues.
Integration and Collaboration Features
Otter.ai integrates well with other platforms and supports collaborative features, making it highly functional for team projects.
Integration Limitations
Otter.ai lacks certain desirable integrations, making it less versatile for some users' needs.
Otter's collaboration features allow me to work with languages other than English and it's useful for converting audio and video footage into written formats.
My only dislike is that it does not have an integration with my current CRM. My company doesn't use the 'most popular' CRM.
Pros
Otter.ai excels in accurate transcription, ease of use, and integration with tools like Zoom and Google Calendar. It significantly aids in note-taking, generating action items, and summarizing meetings, making it highly valuable for professionals, students, and businesses alike. Many users find it indispensable for improving productivity and keeping track of meeting details.
Accurate Transcription
Otter.ai provides highly accurate transcription services, even with multiple speakers and varied accents.
I was amazed by its accuracy and the way it interpreted multiple sounds and speakers.
Ease of Use
The platform is very user-friendly and integrates seamlessly with tools like Zoom and Google Calendar.
The ease of use and ability to seamlessly go from my desktop, to phone and back without missing a beat is testament to the app.
Time Saving
Otter.ai significantly saves time by automating note-taking, transcriptions, and creating action items from meetings.
Otter has saved a lot of time and provided us more accuracy to execute in terms of next steps.
Meeting Summaries and Action Items
Otter.ai can generate meeting summaries and action items, which are extremely useful for follow-ups and organization.
I love that it creates to-do lists and summaries. It makes organizing thoughts and meetings so much easier.
Integration and Collaboration Features
Otter.ai integrates well with other platforms and supports collaborative features, making it highly functional for team projects.
Otter's collaboration features allow me to work with languages other than English and it's useful for converting audio and video footage into written formats.
Cons
Some users face issues with inaccurate transcriptions under certain conditions, such as strong accents or noisy environments. Subscription costs and hidden charges are also points of concern. Moreover, some users experience difficulty managing older files or find the lack of specific integrations disappointing.
Accuracy Issues
Transcriptions can be inaccurate in noisy environments or with strong accents.
Sometimes my Otter doesn't join my call or joins late/leaves in the middle of the call with no warning.
Subscription Costs and Hidden Charges
Some users have faced unexpected charges and find the subscription plans expensive.
Watch out for hidden, undisclosed charges that appear without warning!
Difficulty with Older Files
Searching for and managing older files can be cumbersome on lower-tier plans.
Can't do a good search for older files, or much with video, on the lower tier plans.
Customer Service Issues
Some users find customer service unresponsive or difficult to deal with for subscription-related issues.
Customer service is mediocre and requires much back and forth to answer simple issues.
Integration Limitations
Otter.ai lacks certain desirable integrations, making it less versatile for some users' needs.
My only dislike is that it does not have an integration with my current CRM. My company doesn't use the 'most popular' CRM.
Otter.ai user reviews
Need More Time? Otter.ai Makes It P...
What do you like best about Otter.ai?
Otter.ai's top adulation, "Otter.ai has created more time in the day!" Just when we thought it was impossib...
Otter.ai's top adulation, "Otter.ai has created more time in the day!" Just when we thought it was impossib...
What do you like best about Otter.ai?
Otter.ai’s top adulation, “Otter.ai has created more time in the day!” Just when we thought it was impossible to have more time in the day, Otter.ai has created just that.
The service brings multiple meeting tools like auto-join “OtterPilot”, varying groups of collaborators according to pre-set meeting information, disable/enable tools based on your specific needs, automatic sharing of notes, integration of multiple platforms for ease of use and integration, just to name a few. In fact, I have not been able to explore all of what Otter.ai has to offer due to its ease of implementation. I played with Otter.ai for about 10 hours, knew it would work for all my needs and many of my wants, purchased it at an educator’s discount (thank you) and immediately put it to work.
Customer support has not been used, except for approval of educator status to receive the discount, because Otter.ai is very self-explanatory and has a seamless site that leads you to what you need or want.
In fact, I use Otter.ai as an evaluation tool of my week/production. Otter.ai keeps me focused on my goals, gives me meeting summaries as well as weekly reports, and insights as to what is coming up in the near future. Review collected by and hosted on G2.com.
What do you dislike about Otter.ai?
The only limiting aspect of OtterPilot is a result of a very small portion of society not “Embracing the Bot”, not Otter.ai specifically but general A.I.’s joining video chats. However, due to Otter.ai’s ease of use, this hiccup was easy to mitigate. Review collected by and hosted on G2.com.
What problems is Otter.ai solving and how is that benefiting you?
Otter.ai’s top adulation, “Otter.ai has created more time in the day!” Just when we thought it was impossible to have more time in the day, Otter.ai has created just that.
The service brings multiple meeting tools like auto-join “OtterPilot”, varying groups of collaborators according to pre-set meeting information, disable/enable tools based on your specific needs, automatic sharing of notes, integration of multiple platforms for ease of use and integration, just to name a few. In fact, I have not been able to explore all of what Otter.ai has to offer due to its ease of implementation. I played with Otter.ai for about 10 hours, knew it would work for all my needs and many of my wants, purchased it at an educator’s discount (thank you) and immediately put it to work.
Customer support has not been used, except for approval of educator status to receive the discount, because Otter.ai is very self-explanatory and has a seamless site that leads you to what you need or want.
In fact, I use Otter.ai as an evaluation tool of my week/production. Otter.ai keeps me focused on my goals, gives me meeting summaries as well as weekly reports, and insights as to what is coming up in the near future. Review collected by and hosted on G2.com.
Otter.ai’s top adulation, “Otter.ai has created more time in the day!” Just when we thought it was impossible to have more time in the day, Otter.ai has created just that.
The service brings multiple meeting tools like auto-join “OtterPilot”, varying groups of collaborators according to pre-set meeting information, disable/enable tools based on your specific needs, automatic sharing of notes, integration of multiple platforms for ease of use and integration, just to name a few. In fact, I have not been able to explore all of what Otter.ai has to offer due to its ease of implementation. I played with Otter.ai for about 10 hours, knew it would work for all my needs and many of my wants, purchased it at an educator’s discount (thank you) and immediately put it to work.
Customer support has not been used, except for approval of educator status to receive the discount, because Otter.ai is very self-explanatory and has a seamless site that leads you to what you need or want.
In fact, I use Otter.ai as an evaluation tool of my week/production. Otter.ai keeps me focused on my goals, gives me meeting summaries as well as weekly reports, and insights as to what is coming up in the near future. Review collected by and hosted on G2.com.
What do you dislike about Otter.ai?
The only limiting aspect of OtterPilot is a result of a very small portion of society not “Embracing the Bot”, not Otter.ai specifically but general A.I.’s joining video chats. However, due to Otter.ai’s ease of use, this hiccup was easy to mitigate. Review collected by and hosted on G2.com.
What problems is Otter.ai solving and how is that benefiting you?
Otter.ai’s top adulation, “Otter.ai has created more time in the day!” Just when we thought it was impossible to have more time in the day, Otter.ai has created just that.
The service brings multiple meeting tools like auto-join “OtterPilot”, varying groups of collaborators according to pre-set meeting information, disable/enable tools based on your specific needs, automatic sharing of notes, integration of multiple platforms for ease of use and integration, just to name a few. In fact, I have not been able to explore all of what Otter.ai has to offer due to its ease of implementation. I played with Otter.ai for about 10 hours, knew it would work for all my needs and many of my wants, purchased it at an educator’s discount (thank you) and immediately put it to work.
Customer support has not been used, except for approval of educator status to receive the discount, because Otter.ai is very self-explanatory and has a seamless site that leads you to what you need or want.
In fact, I use Otter.ai as an evaluation tool of my week/production. Otter.ai keeps me focused on my goals, gives me meeting summaries as well as weekly reports, and insights as to what is coming up in the near future. Review collected by and hosted on G2.com.
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Unauthorized Credit Card Charges fo...
I made a one time purchase more than two years ago of a one year access for over $100. I ensured it was a one time purchase because I only needed it f...
I made a one time purchase more than two years ago of a one year access for over $100. I ensured it was a one time purchase because I only needed it for a few sermon MP3 files I wanted transcribed. It was a good system at the time and the price was right. Not any more!
A couple of weeks ago I discovered that they have been charging me $35 a month for who knows how long, never authorized them to do so, AND THE PLAN THEY ENROLLED ME IN WITHOUT AUTHORIZATION IS ENTIRELY DIFFERENT THAN THE ONE I PAID FOR!
I found the original email showing my first and only authorized purchase, customerservice@ and when I replied it kicked back. I called the number showing for the vendor on the Amex website and got a recording that the number is disconnected.
Amex wants me to research and provide all documentation to cancel out the few charges I still can. I reported the card lost to get it cancelled and replaced.
I don’t understand how people like this sleep at night.
Date of experience:
July 08, 2024
A couple of weeks ago I discovered that they have been charging me $35 a month for who knows how long, never authorized them to do so, AND THE PLAN THEY ENROLLED ME IN WITHOUT AUTHORIZATION IS ENTIRELY DIFFERENT THAN THE ONE I PAID FOR!
I found the original email showing my first and only authorized purchase, customerservice@ and when I replied it kicked back. I called the number showing for the vendor on the Amex website and got a recording that the number is disconnected.
Amex wants me to research and provide all documentation to cancel out the few charges I still can. I reported the card lost to get it cancelled and replaced.
I don’t understand how people like this sleep at night.
Date of experience:
July 08, 2024
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Solid and Useful Transcription
We love using Otter.ai to record and transcribe verbal exchanges in Zoom and IRL meetings. The ability to go back and tidy up the transcription and ma...
We love using Otter.ai to record and transcribe verbal exchanges in Zoom and IRL meetings. The ability to go back and tidy up the transcription and match it to voices is great. It is definitely the best transcription software we have tried. We run a meditation coaching business, so having clear and usable text to hand off to clients is critical to success! Date of experience:
March 27, 2024
March 27, 2024
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Happy - I am very happy for subscri...
It is, indeed, a great tool. It saves time, it helps organize ideas, prioritise tasks, prepare emails and, overall, make one's day much more productiv...
It is, indeed, a great tool. It saves time, it helps organize ideas, prioritise tasks, prepare emails and, overall, make one’s day much more productive, when trying to survive multiple meetings, decisions and even languages. The new AI tool works wonderfully. I consider it money very well spent/invested. Date of experience:
March 27, 2024
March 27, 2024
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I absolutely recommend
I find the note-taking tool to be very useful. The meeting scheduling (using my Google calendar), summarizing, listing key points and how easy it is t...
I find the note-taking tool to be very useful. The meeting scheduling (using my Google calendar), summarizing, listing key points and how easy it is to share meeting notes with others is top-notch. I can fully focus during meetings because I can always return to Otter to get key points from my meetings.
And yes, this review was provided as part of a promotion from Otter.
I haven’t given 5 stars here simply because the AI still mixes up speakers sometimes but I know it will get better with advancements. Date of experience:
March 26, 2024
And yes, this review was provided as part of a promotion from Otter.
I haven’t given 5 stars here simply because the AI still mixes up speakers sometimes but I know it will get better with advancements. Date of experience:
March 26, 2024
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Most Used Tool
What do you like best about Otter.ai?
Otter has been the best tool to use for capturing meeting notes, summaries and pulling insights from all my...
Otter has been the best tool to use for capturing meeting notes, summaries and pulling insights from all my...
What do you like best about Otter.ai?
Otter has been the best tool to use for capturing meeting notes, summaries and pulling insights from all my calls. I use it on every single meeting, whether it is with a client or an internal meeting. I can easily reference notes, ask Otter to create call summaries for me. I use Otter to prepare for follow-up meetings by reviewing the previous calls. It is indispensable in my daily work. Review collected by and hosted on G2.com.
What do you dislike about Otter.ai?
My only dislike is that it does not have an integration with my current CRM. My company doesn’t use the “most popular” CRM. Otherwise, I haven’t had any other dislikes! Review collected by and hosted on G2.com.
What problems is Otter.ai solving and how is that benefiting you?
It is solving the problem of notetaking for me. I can then 100% focus on the participants in the meeting and not worry about taking notes. After my calls, I have a summary ready for me and I can review any meeting content. Therefore, I stay fully engaged during the meetings. Review collected by and hosted on G2.com.
Otter has been the best tool to use for capturing meeting notes, summaries and pulling insights from all my calls. I use it on every single meeting, whether it is with a client or an internal meeting. I can easily reference notes, ask Otter to create call summaries for me. I use Otter to prepare for follow-up meetings by reviewing the previous calls. It is indispensable in my daily work. Review collected by and hosted on G2.com.
What do you dislike about Otter.ai?
My only dislike is that it does not have an integration with my current CRM. My company doesn’t use the “most popular” CRM. Otherwise, I haven’t had any other dislikes! Review collected by and hosted on G2.com.
What problems is Otter.ai solving and how is that benefiting you?
It is solving the problem of notetaking for me. I can then 100% focus on the participants in the meeting and not worry about taking notes. After my calls, I have a summary ready for me and I can review any meeting content. Therefore, I stay fully engaged during the meetings. Review collected by and hosted on G2.com.
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One of the Best Transcription Softw...
Overall:
One of the best tools I have used so far. Otter has a restricted range of capabilities, but it excels at what it does. Otter will assist...
One of the best tools I have used so far. Otter has a restricted range of capabilities, but it excels at what it does. Otter will assist...
Overall:
One of the best tools I have used so far. Otter has a restricted range of capabilities, but it excels at what it does. Otter will assist you in many ways and save you time if you’re seeking for a simple approach to take notes during a business call or if you’re an author wanting to publish a book.
Pros:
1.When I first used Otter I was amazed by its accuracy and the way it interpreted multiple sounds and speakers. 2. Export options are essential for transforming your podcast, video, or other content into a blog post or recycled content. 3.Price is reasonable, and even the cheapest subscription plan provides a significant amount of transcription time. 4. It takes relatively little time to upload and transcribe recordings.
Cons:
1. Earlier the site would give 600 minutes of free transcription services every month which was helpful for beginners to get started, now that option is reduced to only 3 imports. 2. The main drawback is that while an individual can create a folder under their account, they cannot share it with other members of the group or with extra work email accounts. 3. The editor’s quick keys are weird. Frequently, I discovered that a key did two things at once when I only wanted it to do one.
One of the best tools I have used so far. Otter has a restricted range of capabilities, but it excels at what it does. Otter will assist you in many ways and save you time if you’re seeking for a simple approach to take notes during a business call or if you’re an author wanting to publish a book.
Pros:
1.When I first used Otter I was amazed by its accuracy and the way it interpreted multiple sounds and speakers. 2. Export options are essential for transforming your podcast, video, or other content into a blog post or recycled content. 3.Price is reasonable, and even the cheapest subscription plan provides a significant amount of transcription time. 4. It takes relatively little time to upload and transcribe recordings.
Cons:
1. Earlier the site would give 600 minutes of free transcription services every month which was helpful for beginners to get started, now that option is reduced to only 3 imports. 2. The main drawback is that while an individual can create a folder under their account, they cannot share it with other members of the group or with extra work email accounts. 3. The editor’s quick keys are weird. Frequently, I discovered that a key did two things at once when I only wanted it to do one.
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Stay focused on the conversation wi...
What do you like best about Otter.ai?
It's super helpful when you're in a meeting with a prospect and you don't have anyone else to take notes fo...
It's super helpful when you're in a meeting with a prospect and you don't have anyone else to take notes fo...
What do you like best about Otter.ai?
It’s super helpful when you’re in a meeting with a prospect and you don’t have anyone else to take notes for you. It’s also great for going into meetings solo because you won’t have to worry about taking notes while having a conversation. It’s great for customer support and training new employees with recorded meetings. It’s also easy to implement so your otter.ai can join select or all your meetings, and seamlessly integrate with google calendar. I use otter.ai with every meeting and if I can’t make it, I know I’ll have a recording to watch! Review collected by and hosted on G2.com.
What do you dislike about Otter.ai?
The only downside is that it could be awkward if you have your otter.ai and the other person in the meeting does not want to be recorded. Review collected by and hosted on G2.com.
What problems is Otter.ai solving and how is that benefiting you?
Now I don’t have to actively take notes during the meeting! Having an ai sales assistant helps me solve my prospect/customer’s problem faster and leads to a more impactful conversation. Review collected by and hosted on G2.com.
It’s super helpful when you’re in a meeting with a prospect and you don’t have anyone else to take notes for you. It’s also great for going into meetings solo because you won’t have to worry about taking notes while having a conversation. It’s great for customer support and training new employees with recorded meetings. It’s also easy to implement so your otter.ai can join select or all your meetings, and seamlessly integrate with google calendar. I use otter.ai with every meeting and if I can’t make it, I know I’ll have a recording to watch! Review collected by and hosted on G2.com.
What do you dislike about Otter.ai?
The only downside is that it could be awkward if you have your otter.ai and the other person in the meeting does not want to be recorded. Review collected by and hosted on G2.com.
What problems is Otter.ai solving and how is that benefiting you?
Now I don’t have to actively take notes during the meeting! Having an ai sales assistant helps me solve my prospect/customer’s problem faster and leads to a more impactful conversation. Review collected by and hosted on G2.com.
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Speak Your Piece and Let Otter Do t...
Overall:
Overall, Otter has been one of my favorite tools in my daily routine. The ease of use and ability to seamlessly go from my desktop, to p...
Overall, Otter has been one of my favorite tools in my daily routine. The ease of use and ability to seamlessly go from my desktop, to p...
Overall:
Overall, Otter has been one of my favorite tools in my daily routine. The ease of use and ability to seamlessly go from my desktop, to phone and back without missing a beat is testament to the app. The speech recognition is amazing and transcription is the most accurate I’ve used.
Pros:
It’s ease of use and flexibility. I use it for everything. After being a writer for more than 30yrs, I had a stroke that left me struggling for a bit to write for long periods of time like I used to. When I found Otter a few years ago, it immediately allowed me to speak exactly what I wanted to say, and having it transcribed and ready to edit and share was incredible. I tell everyone I know about Otter.
Cons:
Can’t do a good search for older files, or much with video, on the lower tier plans.
Reasons for Choosing Otter:
Better speech recognition and Transcription
Overall, Otter has been one of my favorite tools in my daily routine. The ease of use and ability to seamlessly go from my desktop, to phone and back without missing a beat is testament to the app. The speech recognition is amazing and transcription is the most accurate I’ve used.
Pros:
It’s ease of use and flexibility. I use it for everything. After being a writer for more than 30yrs, I had a stroke that left me struggling for a bit to write for long periods of time like I used to. When I found Otter a few years ago, it immediately allowed me to speak exactly what I wanted to say, and having it transcribed and ready to edit and share was incredible. I tell everyone I know about Otter.
Cons:
Can’t do a good search for older files, or much with video, on the lower tier plans.
Reasons for Choosing Otter:
Better speech recognition and Transcription
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Otter.ai is a meeting game changer
What do you like best about Otter.ai?
Otter. AI emerges as technology which has an extreme capability to transcribe precisely. This is a game-cha...
Otter. AI emerges as technology which has an extreme capability to transcribe precisely. This is a game-cha...
What do you like best about Otter.ai?
Otter. AI emerges as technology which has an extreme capability to transcribe precisely. This is a game-changer as far as transcribing meetings, calls and any other audio input in real time. The user-friendliness with a good UI and interoperability to various channels like Zoom, etc makes it very handy. Other team-centric features, including sharing of transcripts with your colleagues and the ability to comment and highlight sections make it easier for your team to coordinate. Review collected by and hosted on G2.com.
What do you dislike about Otter.ai?
I’d like the ability to fine-tune OtterPilot so it doesn’t join every meeting. It’s not that big of deal but it would be nice to be able to automate which meetings it joins and those it doesn’t Review collected by and hosted on G2.com.
What problems is Otter.ai solving and how is that benefiting you?
Otter.ai has significantly streamlined our sales processes. By providing real-time transcriptions of sales calls and meetings, it allows us to focus on the conversation without worrying about note-taking. This has led to better engagement with clients and prospects. Additionally, having detailed transcripts enables us to revisit discussions, ensuring we capture all important details and follow up appropriately. The search functionality within transcripts saves time, helping us quickly locate specific points of interest. Overall, Otter.ai has improved our efficiency, accuracy, and collaboration in sales activities. Review collected by and hosted on G2.com.
Otter. AI emerges as technology which has an extreme capability to transcribe precisely. This is a game-changer as far as transcribing meetings, calls and any other audio input in real time. The user-friendliness with a good UI and interoperability to various channels like Zoom, etc makes it very handy. Other team-centric features, including sharing of transcripts with your colleagues and the ability to comment and highlight sections make it easier for your team to coordinate. Review collected by and hosted on G2.com.
What do you dislike about Otter.ai?
I’d like the ability to fine-tune OtterPilot so it doesn’t join every meeting. It’s not that big of deal but it would be nice to be able to automate which meetings it joins and those it doesn’t Review collected by and hosted on G2.com.
What problems is Otter.ai solving and how is that benefiting you?
Otter.ai has significantly streamlined our sales processes. By providing real-time transcriptions of sales calls and meetings, it allows us to focus on the conversation without worrying about note-taking. This has led to better engagement with clients and prospects. Additionally, having detailed transcripts enables us to revisit discussions, ensuring we capture all important details and follow up appropriately. The search functionality within transcripts saves time, helping us quickly locate specific points of interest. Overall, Otter.ai has improved our efficiency, accuracy, and collaboration in sales activities. Review collected by and hosted on G2.com.
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amazing app for my work as a freela...
Overall:
as an app i really appreciate all the features i have got it, it saves alot of time and effort, my work more accourate and efficiency, i...
as an app i really appreciate all the features i have got it, it saves alot of time and effort, my work more accourate and efficiency, i...
Overall:
as an app i really appreciate all the features i have got it, it saves alot of time and effort, my work more accourate and efficiency, it help me as a freelancer,great app easy to use.
Pros:
Otter is easy to use and also i love it for its accurate transcription and it’s collaboration features,it allow me to work with languages other than English and also its amazing for Finding specific information inside transcripts fast is made possible by the search and organization tools, it’s useful for converting audio and video footage into written formats for blogs, articles, and other types of content and also support for subtitles and closed captions .Otter make my work as a freelancer easier and save time and effort.
Cons:
really nothing it have great features it helps me in my work, i have all features i need in one app.
as an app i really appreciate all the features i have got it, it saves alot of time and effort, my work more accourate and efficiency, it help me as a freelancer,great app easy to use.
Pros:
Otter is easy to use and also i love it for its accurate transcription and it’s collaboration features,it allow me to work with languages other than English and also its amazing for Finding specific information inside transcripts fast is made possible by the search and organization tools, it’s useful for converting audio and video footage into written formats for blogs, articles, and other types of content and also support for subtitles and closed captions .Otter make my work as a freelancer easier and save time and effort.
Cons:
really nothing it have great features it helps me in my work, i have all features i need in one app.
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A mandatory AI tool for any small b...
What do you like best about Otter.ai?
In the year that i have been using Otter.ai they have introduced updates that continue to make it a fantast...
In the year that i have been using Otter.ai they have introduced updates that continue to make it a fantast...
What do you like best about Otter.ai?
In the year that i have been using Otter.ai they have introduced updates that continue to make it a fantastic tool and value for me and my small business. The transcription is incredible, the summaries are great when I need to send follow up emails both internally and externally. I use them for my one on one conversations as well, great for documentation. And my favorite function of all, the to-dos. In my last meeting I literally said “Ok Otter, for to-dos here is what we need to accomplish.” Then in the summary it had those tasks. Integrations are great, easy to implement; we use the tool in Zoom and Google Meet. I also have it download on my phone for in-person meetings. I’m telling you, we use it for every meeting. I also appreciate the support from the company by highlighting new features and walkthroughs on how to use them. Review collected by and hosted on G2.com.
What do you dislike about Otter.ai?
It’s difficult to outline what I dislike because this is the only tool of it’s kind that I have used, and am not considering exploring other options because of how happy I am with the software. Review collected by and hosted on G2.com.
What problems is Otter.ai solving and how is that benefiting you?
Otter.ai takes care of the small tasks for us so that we can actively be involved in higher thought tasks. The team loves that they can be engaged in the conversation to ensure our projects are moving forward, customers love that we are actively listening, it is just a fantastic tool. Review collected by and hosted on G2.com.
In the year that i have been using Otter.ai they have introduced updates that continue to make it a fantastic tool and value for me and my small business. The transcription is incredible, the summaries are great when I need to send follow up emails both internally and externally. I use them for my one on one conversations as well, great for documentation. And my favorite function of all, the to-dos. In my last meeting I literally said “Ok Otter, for to-dos here is what we need to accomplish.” Then in the summary it had those tasks. Integrations are great, easy to implement; we use the tool in Zoom and Google Meet. I also have it download on my phone for in-person meetings. I’m telling you, we use it for every meeting. I also appreciate the support from the company by highlighting new features and walkthroughs on how to use them. Review collected by and hosted on G2.com.
What do you dislike about Otter.ai?
It’s difficult to outline what I dislike because this is the only tool of it’s kind that I have used, and am not considering exploring other options because of how happy I am with the software. Review collected by and hosted on G2.com.
What problems is Otter.ai solving and how is that benefiting you?
Otter.ai takes care of the small tasks for us so that we can actively be involved in higher thought tasks. The team loves that they can be engaged in the conversation to ensure our projects are moving forward, customers love that we are actively listening, it is just a fantastic tool. Review collected by and hosted on G2.com.
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Love Otter!
Pros:
I think this is such a game changing tool! I love that it creates to do lists and summaries. It makes organizing thoughts and meetings so m...
I think this is such a game changing tool! I love that it creates to do lists and summaries. It makes organizing thoughts and meetings so m...
Pros:
I think this is such a game changing tool! I love that it creates to do lists and summaries. It makes organizing thoughts and meetings so much easier
Cons:
Nothing! I think its excellent and one of my most helpful tools
I think this is such a game changing tool! I love that it creates to do lists and summaries. It makes organizing thoughts and meetings so much easier
Cons:
Nothing! I think its excellent and one of my most helpful tools
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Otter is the best app for people wh...
Overall:
I use Otter whenever I am playtesting my board games. I open the app, set it down, push record, and then I’m able to be involved with ...
I use Otter whenever I am playtesting my board games. I open the app, set it down, push record, and then I’m able to be involved with ...
Overall:
I use Otter whenever I am playtesting my board games. I open the app, set it down, push record, and then I’m able to be involved with the people sitting at the table and give them my full attention. I never have to worry about writing down notes that I don’t understand or can’t read later on because Otter has taken care of it all for me.
Pros:
Being able to set my phone down and hold a conversation without having to pause and write stuff down. I love being able to replay the recording while reading what Otter typed up and edit it if there were any errors. I also loved how it somehow recognizes who is speaking and assigns colors and separates their dialogue in the transcript automatically.
Cons:
Since this is an AI assistant that responds to voice, there are bound to be problems. Otter is not perfect. People with accents and people that sound a lot alike don’t always register right on the transcript. However, it is so simple to edit your transcript afterwards, this issue becomes a non-issue.
Reasons for Switching to Otter:
When I would set my phone up to record, I would get only the audio. It never really worked well, and I didn’t want to listen to what was essentially a podcast of my latest game testing. Otter allowed me to read the transcript, which I find a lot more preferable.
I use Otter whenever I am playtesting my board games. I open the app, set it down, push record, and then I’m able to be involved with the people sitting at the table and give them my full attention. I never have to worry about writing down notes that I don’t understand or can’t read later on because Otter has taken care of it all for me.
Pros:
Being able to set my phone down and hold a conversation without having to pause and write stuff down. I love being able to replay the recording while reading what Otter typed up and edit it if there were any errors. I also loved how it somehow recognizes who is speaking and assigns colors and separates their dialogue in the transcript automatically.
Cons:
Since this is an AI assistant that responds to voice, there are bound to be problems. Otter is not perfect. People with accents and people that sound a lot alike don’t always register right on the transcript. However, it is so simple to edit your transcript afterwards, this issue becomes a non-issue.
Reasons for Switching to Otter:
When I would set my phone up to record, I would get only the audio. It never really worked well, and I didn’t want to listen to what was essentially a podcast of my latest game testing. Otter allowed me to read the transcript, which I find a lot more preferable.
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otter ai changed my life
as someone who loves to both have and share meeting notes, otter ai has totally changed the game for me.
it keeps notes, action items, screenshot...
it keeps notes, action items, screenshot...
as someone who loves to both have and share meeting notes, otter ai has totally changed the game for me.
it keeps notes, action items, screenshots, and insights into the meeting. it helps me synthesize meetings better and cuts over half of the administrative legwork needed to condense and send out good quality notes. i’m a loyal fan! Date of experience:
March 28, 2024
it keeps notes, action items, screenshots, and insights into the meeting. it helps me synthesize meetings better and cuts over half of the administrative legwork needed to condense and send out good quality notes. i’m a loyal fan! Date of experience:
March 28, 2024
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Overall
Otter.ai is a robust tool for transcribing meetings and creating summaries that save significant time and improve productivity. It excels in accurate transcription, user-friendly design, and seamless integration with popular platforms like Zoom and Google Calendar. However, prospective users should be aware of potential issues with transcription accuracy in noisy environments or with strong accents, the high subscription costs, and occasional hidden charges. Managing older files and certain integration limitations may also be frustrating. Overall, Otter.ai offers compelling capabilities that could make it a valuable addition to your toolkit, especially for those who regularly attend meetings or need detailed transcripts. The overall sentiment appears to be positive, but you should be ready for some challenges depending on your specific needs and the environments you work in.
Otter.ai pricing
Otter.ai offers various pricing plans to cater to different user needs, from individuals to large organizations. Below is a breakdown of the pricing and features of each plan:
| Basic | Pro | Business | Enterprise | |
|---|---|---|---|---|
| Monthly Price | Free | $16.99 | $30 | Schedule a Demo |
| Monthly Price if Paid Yearly | Free | $8.33 | $20 | Schedule a Demo |
| Monthly Transcription Minutes | 300 | 1200 | 6000 | 6000 |
| Transcription Minutes per Conversation | 30 | 90 | 4 hours | 4 hours |
| Import and Transcribe Files | 3 lifetime | 10 per month | Unlimited | Unlimited |
User reviews
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Otter.ai FAQ
How can I switch my team to the Business plan on Otter.ai?
Sign into your account at Otter.ai. Under Settings, select ‘Upgrade to Business’ and follow the prompts.
What payment methods does Otter.ai accept?
Credit and debit card payments are accepted on the Otter.ai website, as well as in-app purchases charged to your Apple App Store or Google Play account.
Does Otter.ai offer a discount for students?
Yes, a 20% discount is available on Otter Pro Monthly and Annual plans for students and teachers using an email address ending with .edu. The discounted prices are $6.67 per month billed annually, or $13.59 per month for monthly subscriptions.
What features are included in the Basic plan?
The Basic plan includes AI meeting assistant features like real-time recording, transcription, summary, integration with Zoom, MS Teams, and Google Meet, and support for up to 300 transcription minutes per month.
What additional features does the Pro plan offer?
The Pro plan includes everything in Basic plus enhanced team features like shared custom vocabulary, tagging speakers, assigning action items, advanced search, export options, and 1200 monthly transcription minutes.
What is OtterPilot for Sales?
OtterPilot for Sales is a tool that extracts Sales Insights, writes follow-up emails, and syncs call notes to platforms like Salesforce and Hubspot, aiming to increase productivity for sales teams.
Can Otter.ai transcribe virtual meetings?
Yes, OtterPilot can auto-join meetings on Zoom, Google Meet, and Microsoft Teams to transcribe in real time.
How does Otter.ai help with action items?
Otter.ai automatically identifies and assigns action items during the meeting, and sends detailed follow-up emails.
What integrations does Otter.ai offer?
Otter.ai integrates with various tools including Slack, Salesforce, HubSpot, Egnyte, Amazon S3, Snowflake, and Microsoft SharePoint.
Can I pay with PayPal on Otter.ai?
PayPal is not yet accepted for payment on Otter.ai, but this option may be considered in the future.
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Sonix is automated transcription software that converts audio and video files to text, supporting 49 languages, with advanced AI analysis and translation capabilities.
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Speak Ai uses AI for transcription, translation, and data analysis, supporting over 100 languages.
Verbit uses AI for accurate transcription and captioning solutions, integrating seamlessly with popular platforms while ensuring accessibility and compliance.
Efficiently manage transcriptions and translations with Notta, an AI-powered tool supporting multiple formats and secure data handling.
Nova A.I. is an AI-based online video editing platform offering tools for cutting, trimming, merging videos, and automated subtitle generation.
Airgram is an AI-based tool that enhances productivity by streamlining meeting workflows through recording, transcription, and summarization.
About the author
M. Kooiker
As an experienced online marketeer with a longstanding interest in AI, I've immersed myself in the latest AI advancements in recent years. Passionate about innovation, I actively test AI tools and dedicate myself to guiding users in selecting the right technology. My mission is to connect people with cutting-edge AI solutions.