The AI Reports

Otter.ai

What is Otter.ai?

Otter.ai leverages AI technology to transcribe and summarize meetings with high accuracy in real-time. This tool is useful for a range of professional settings, from business to education, allowing individuals to focus on discussions rather than note-taking.

By recording audio, identifying speakers, and generating word clouds and summaries, Otter.ai enhances productivity and ensures key points are captured. The service works across various platforms such as Zoom, Google Meet, and has dedicated apps for iOS and Android devices.

Integration with Microsoft Outlook and Google Calendar allows Otter.ai to join meetings automatically, making it convenient for users to have reliable, searchable, and sharable notes.

Otter.ai use cases

  1. Business professionals recording and transcribing meetings.
  2. Educators capturing lecture notes and discussions.
  3. Journalists transcribing interviews for story development.
  4. Students reviewing lecture notes for studying.
  5. Sales teams documenting customer calls and generating insights.

Otter.ai functionalities

  • Automatic Transcription: Transcribes spoken words in real-time.
  • Speaker Identification: Recognizes and labels different speakers.
  • Meeting Summaries: Auto-generates summaries of key points.
  • Multi-platform Integration: Works with Zoom, Google Meet, etc.

Pros and Cons

Pros

  • Real-time transcription and summarization.
  • Supports multiple platforms and devices.
  • Integration with calendars for automatic meeting join.
  • Capability to identify speakers and keyword extraction.

Cons

  • Limited language support (primarily English).
  • Dependent on audio quality for accuracy.
  • Some training required for speaker identification.
  • Free version has transcription minute limits.

Otter.ai pricing

Feature NameBasicProBusiness
Monthly PriceFree$16.99 USDLimited Time Offer $35 USD
Annual Price (per month)Free$10 USD$20 USD
Monthly Transcription Minutes300 minutes1200 minutes6000 minutes
Max Transcription Per Conversation30 minutes90 minutes4 hours
Import and Transcribe (Files Monthly)3 lifetime10 per monthUnlimited

Otter.ai reviews

4.4

Based on 408 reviews online

Otter.ai has received mixed reviews, yet the majority lean towards the positive. Users praise its accurate transcription capabilities and the convenience it offers in their daily tasks, especially for recording and transcribing meetings. The integration with platforms like Zoom and the feature for speaker identification are highlighted as particularly useful.

On the neutral side, the app’s basic functionalities meet users’ needs to an extent but fall short in areas like search functionality and handling video on lower-tier plans. The quality of transcription is sometimes affected by background noise and accents, which can introduce inaccuracies. Additionally, limitations in recognizing non-English languages and some speaker mix-ups were noted.

Negative feedback focuses on technical issues and customer service concerns, including trouble with subscriptions and difficulties contacting support. Some users find the app’s range of features excessive for their simple needs, and there are instances of the bot joining meetings uninvited, causing slight disturbances.

Overall, Otter.ai is appreciated for its role in streamlining note-taking and transcription processes, marking it as a valuable tool for many users. Though there’s room for improvement in customer support and transcription accuracy under certain conditions, the service generally receives positive reviews for its utility in enhancing productivity.

User reviews

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Otter.ai FAQ

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1

4.8 (1182)

Sonix provides accessible AI-powered transcription, translation, and subtitling across various languages, suitable for a range of professional environments.
2

4.8 (102)

Beey offers AI-powered transcription and subtitling in an easy-to-use online editor, suitable for a variety of professional and academic purposes.
3

4.2 (349)

MeetGeek enhances meetings with AI-driven recording, transcription, summarizing, and insightful analytics.
4

4 (6284)

Rev provides professional and AI-driven transcription services to convert speech to accurate text efficiently.
5

4 (377)

Trint leverages AI for efficient multimedia transcription, with a focus on security and team collaboration.
6

4 (3)

Verbit provides AI-driven transcription and captioning services with a focus on accuracy and integration across various platforms.
7

3.7 (27)

Nova A.I. offers a streamlined video editing platform with AI-driven tools for content creation across various needs and platforms.
8

3.7 (474)

Fireflies.ai offers automated note-taking and analytics for meetings, with AI-driven search and integrations enhancing productivity.
9

3 (6)

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10

2.2 (55)

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About the author

M. Kooiker

M. Kooiker

As an experienced online marketeer with a longstanding interest in AI, I've immersed myself in the latest AI advancements in recent years. Passionate about innovation, I actively test AI tools and dedicate myself to guiding users in selecting the right technology. My mission is to connect people with cutting-edge AI solutions.