The AI Reports

Fireflies.ai

What is Fireflies.ai?

Fireflies.ai is an AI-powered tool that helps you transcribe, summarize, and analyze meetings across various platforms like Zoom, Google Meet, Microsoft Teams, and Webex. With this tool, you can generate automatic meeting notes, action items, and transcripts, facilitating easier collaboration and review. Fireflies.ai offers integrations with numerous CRM and collaboration apps like Slack, Notion, and Asana, enabling you to centralize your meeting data efficiently.

M. Kooiker

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Fireflies.ai use cases

  1. If you’re an educator who needs to simplify note-taking during virtual teaching sessions.
  2. If you’re a recruiter wanting to screen candidates and take seamless hand-offs.
  3. If you’re a marketer looking to understand customer voice and enhance marketing strategies.
  4. If you’re a project manager organizing team workflows and tracking deadlines.
  5. If you’re a sales professional aiming to log call notes and coach reps efficiently.

Fireflies.ai functionalities

  • Transcribe & Summarize: Generate meeting notes automatically.
  • Collaborate on Notes: Share notes to apps like Slack and Asana.
  • Analyze Conversations: Track talk time and sentiment.
  • Create Soundbites: Share memorable moments from calls.

Fireflies.ai review summary

4.5

Based on 500 reviews online

Pros

Fireflies.ai impresses people with its accurate transcription, ease of integration, and powerful meeting summarization capabilities. Many appreciate the AI's ability to handle diverse accents and provide valuable analytics for calls. The user interface is friendly, and the service integrates smoothly with popular tools like Google Calendar, Teams, and Zoom.

Cons

Some criticisms focus on occasional transcription inaccuracies, especially with specific industry language or strong accents. Others find the platform somewhat pricey, with additional costs for certain features. A few people mention the need for better onboarding instructions and more intuitive UI elements. There are also mentions of the interface being overwhelming for new users and the cost not being as clear as expected.

Accurate Transcription

People consistently praise Fireflies.ai for its accurate transcription, even with various accents.

Transcription Inaccuracies

There are occasional issues with transcription accuracy, especially with industry-specific language or strong accents.

The first time I used Fireflies, there were two very different accents in the meeting (New York City and Serbian), and I was very impressed with the accuracy of the transcript.
La precisión de las transcripciones puede ser un poco imprecisa a veces, especialmente cuando se trata de lenguaje específico del sector del marketing digital, o acentos marcados, lo cual a veces requiere que dediquemos tiempo a hacer correcciones.

Ease of Integration

Fireflies.ai is very easy to integrate and implement into daily routines without hassle.

Costly Add-Ons

Additional costs for specific features can be significant, leading to dissatisfaction among some.

It was so easy to integrate and implement Fred into our routine and there Fred is no hassle to work with. Its as easy as 1-2-3!
Having to pay extra to use the Ai search (Ask Fred) feature. Having to pay extra to customise the Apps.

Meeting Summarization

The tool provides accurate meeting summaries, saving people significant time on documentation.

Initial Learning Curve

Some find the initial setup and customization of certain features require time and can be confusing.

The transcription capabilities of Fireflies.ai are incredible. It's very quick and highly accurate and the way it summarises entire meetings and talks is really impressive, not to mention useful.
It took me a while to figure out how to navigate the Fireflies, but now that I understand it, it is a cinch.

User-Friendly Interface

The user interface is praised for being user-friendly, making the tool easy to navigate and use.

Overwhelming Interface

The user interface can be overwhelming to new users and requires adjustments to be more intuitive.

Transcription quality is high, user interface is user friendly, the search function works well.
For example, it took me some time realize that the delete button for multiple meetings is actually available. Maybe they just need to make it more obvious.

Valuable Analytics

Fireflies.ai provides valuable analytics and insights from calls, enhancing training and feedback processes.

Unclear Pricing

Pricing can be unclear, with recurring costs adding up more than anticipated.

The meeting summaries are great, and task consolidation by meeting for follow-up action items is a great way to stay on top of projects.
It can be pricey if you have a lot of meetings and sometimes the costs are not so clear.

Pros

Fireflies.ai impresses people with its accurate transcription, ease of integration, and powerful meeting summarization capabilities. Many appreciate the AI's ability to handle diverse accents and provide valuable analytics for calls. The user interface is friendly, and the service integrates smoothly with popular tools like Google Calendar, Teams, and Zoom.

Accurate Transcription

People consistently praise Fireflies.ai for its accurate transcription, even with various accents.

The first time I used Fireflies, there were two very different accents in the meeting (New York City and Serbian), and I was very impressed with the accuracy of the transcript.

Ease of Integration

Fireflies.ai is very easy to integrate and implement into daily routines without hassle.

It was so easy to integrate and implement Fred into our routine and there Fred is no hassle to work with. Its as easy as 1-2-3!

Meeting Summarization

The tool provides accurate meeting summaries, saving people significant time on documentation.

The transcription capabilities of Fireflies.ai are incredible. It's very quick and highly accurate and the way it summarises entire meetings and talks is really impressive, not to mention useful.

User-Friendly Interface

The user interface is praised for being user-friendly, making the tool easy to navigate and use.

Transcription quality is high, user interface is user friendly, the search function works well.

Valuable Analytics

Fireflies.ai provides valuable analytics and insights from calls, enhancing training and feedback processes.

The meeting summaries are great, and task consolidation by meeting for follow-up action items is a great way to stay on top of projects.

Cons

Some criticisms focus on occasional transcription inaccuracies, especially with specific industry language or strong accents. Others find the platform somewhat pricey, with additional costs for certain features. A few people mention the need for better onboarding instructions and more intuitive UI elements. There are also mentions of the interface being overwhelming for new users and the cost not being as clear as expected.

Transcription Inaccuracies

There are occasional issues with transcription accuracy, especially with industry-specific language or strong accents.

La precisión de las transcripciones puede ser un poco imprecisa a veces, especialmente cuando se trata de lenguaje específico del sector del marketing digital, o acentos marcados, lo cual a veces requiere que dediquemos tiempo a hacer correcciones.

Costly Add-Ons

Additional costs for specific features can be significant, leading to dissatisfaction among some.

Having to pay extra to use the Ai search (Ask Fred) feature. Having to pay extra to customise the Apps.

Initial Learning Curve

Some find the initial setup and customization of certain features require time and can be confusing.

It took me a while to figure out how to navigate the Fireflies, but now that I understand it, it is a cinch.

Overwhelming Interface

The user interface can be overwhelming to new users and requires adjustments to be more intuitive.

For example, it took me some time realize that the delete button for multiple meetings is actually available. Maybe they just need to make it more obvious.

Unclear Pricing

Pricing can be unclear, with recurring costs adding up more than anticipated.

It can be pricey if you have a lot of meetings and sometimes the costs are not so clear.

Fireflies.ai user reviews

08/08/2024
G2
Best transcription and summary soft...
What do you like best about Fireflies.ai?
Fred from Fireflies joins our meetings whenever he is asked to and reliably transcribes and summariezes...
What do you like best about Fireflies.ai?
Fred from Fireflies joins our meetings whenever he is asked to and reliably transcribes and summariezes our conversations. Even strong accents or stuttering do not deter Fred’s capabilities to grasp the spoken word. Actually, Fred’s way of getting the context right and understanding what truely matters is quit astonishing. We use Fred as often as possible! It was so easy to integrate and implement Fred into our routine and there Fred is no hassle to work with. Its as easy as 1-2-3! Review collected by and hosted on G2.com.
What do you dislike about Fireflies.ai?
Currently I can say nothing negative about Fred! Review collected by and hosted on G2.com.
What problems is Fireflies.ai solving and how is that benefiting you?
Fred from Fireflies safes us a ton of work and makes it super easy to document our work. We now always know what was agreed on and what the deliverables are. Review collected by and hosted on G2.com.
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14/02/2024
G2
Una mejora significativa en nuestra...
What do you like best about Fireflies.ai?
Desde que integramos Fireflies.ai en Admetricks, nuestra forma de interactuar con las grabaciones de ve...
What do you like best about Fireflies.ai?
Desde que integramos Fireflies.ai en Admetricks, nuestra forma de interactuar con las grabaciones de ventas ha cambiado radicalmente. Lo que más valoro de esta herramienta es cómo nos ha facilitado capturar cada detalle de nuestras llamadas de ventas, sin perder nunca el hilo de lo importante. Las transcripciones automáticas y el análisis de las llamadas nos permiten revisar con precisión los puntos clave, asegurando que no se nos escape nada. Cada semana, durante nuestras sesiones de Sales Coaching, Fireflies.ai se convierte en un protagonista, permitiéndonos profundizar en las conversaciones, entender mejor nuestras estrategias y mejorar de manera continua. Además, compartir fragmentos específicos de las llamadas con otros equipos se ha vuelto increíblemente sencillo, mejorando la colaboración y el alineamiento en toda la organización. La herramienta no solo ha enriquecido nuestro seguimiento del desempeño, sino que también nos ha brindado valiosas analíticas para perfeccionar nuestras técnicas de venta. Review collected by and hosted on G2.com.
What do you dislike about Fireflies.ai?
La precisión de las transcripciones puede ser un poco imprecisa a veces, especialmente cuando se trata de lenguaje específico del sector del marketing digital, o acentos marcados, lo cual a veces requiere que dediquemos tiempo a hacer correcciones. Review collected by and hosted on G2.com.
What problems is Fireflies.ai solving and how is that benefiting you?
Fireflies ha sido una solución a la necesidad de capturar y analizar de manera eficaz la riqueza de información que se comparte en nuestras llamadas de ventas. Ha eliminado prácticamente la necesidad de tomar notas durante las llamadas, permitiéndonos enfocarnos completamente en la conversación. Este cambio nos ha permitido mejorar significativamente nuestras estrategias de ventas y coaching, basándonos en datos concretos y no en recuerdos difusos de las llamadas. Personalmente, me ha beneficiado al ahorrar tiempo, mejorar la calidad de nuestro feedback durante las sesiones de coaching y fomentar un ambiente de aprendizaje y mejora continua de nuestro equipo. Review collected by and hosted on G2.com.
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16/11/2022
Excellent software to record audio ...
Pros:
User interface, ability to transcribe the call, automatic joining of call
Cons:
Nothing much. They also have a generous plan.
Pros:
User interface, ability to transcribe the call, automatic joining of call
Cons:
Nothing much. They also have a generous plan.
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06/04/2023
User-friendly meeting note taker
Pros:
The accuracy of the meeting transcriptions, especially when it comes to people who have different accents.
Cons:
The 1.5GB upload...
Pros:
The accuracy of the meeting transcriptions, especially when it comes to people who have different accents.
Cons:
The 1.5GB upload capacity limit for your own videos or audios
Reasons for Switching to Fireflies:
I was having increasing problems with the customer support at Dubber.
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04/09/2024
G2
I won't do meetings Fireflies.ai!
What do you like best about Fireflies.ai?
Fireflies.ai is perfect for anyone needing meeting transcription PLUS an invaluable gathering of action...
What do you like best about Fireflies.ai?
Fireflies.ai is perfect for anyone needing meeting transcription PLUS an invaluable gathering of action items without any effort at all. The Fred AI is extremely helpful if you need help finding exactly what you said about whatever you want to search for.
The transcription function is powerful and can differentiate between speakers perfectly.
I have yet to find any issue at all with Fireflies.ai Review collected by and hosted on G2.com.
What do you dislike about Fireflies.ai?
I would like to be able to transcribe my YouTube videos using Fireflies for the same type of notes I get from meetings. Other than that, there is nothing I don’t like! Review collected by and hosted on G2.com.
What problems is Fireflies.ai solving and how is that benefiting you?
I am running Small Business Masterminds using Fireflies. The Fred AI is helping me find specific points in the conversation where we discuss key points I need to make note of for future meetings. These are fine points that don’t really register on any other topic change or anything, it’s more minute topics that are needed. The Fred AI does such a good job at finding everything for me. Review collected by and hosted on G2.com.
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22/08/2024
G2
Now, my company and team loves it
What do you like best about Fireflies.ai?
Firefiles.ai allows me to be fully engaged in my meetings. In addition to providing a transcipt and ana...
What do you like best about Fireflies.ai?
Firefiles.ai allows me to be fully engaged in my meetings. In addition to providing a transcipt and analytics (questions, action items, etc), but also allows me to get answers faster by allowing queries and analytics across meetings. Review collected by and hosted on G2.com.
What do you dislike about Fireflies.ai?
It takes a bit of time and preparation to learn how to customize the use the topic tracker and conversational intelligence. These features work out of the box, but knowing WHAT you want to capture and structuring your conversations to include these trigger words may take a little time for new users as it requires one to think through how words are used in a specific and intentional way that may not be native to their normal conversations. Review collected by and hosted on G2.com.
What problems is Fireflies.ai solving and how is that benefiting you?
Saves me tons of time by taking my notes and allowing me to query them. Also, Fireflies attends meetings even when I do not. Review collected by and hosted on G2.com.
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26/07/2024
G2
Tool I use daily
What do you like best about Fireflies.ai?
It's a foundational tool in my business. I use it for coaching calls, team meetings, podcast recordings...
What do you like best about Fireflies.ai?
It’s a foundational tool in my business. I use it for coaching calls, team meetings, podcast recordings.
Before I would do my best to take notes AND stay present. Now I’m able to be 100% present and focus on delivering results in any virtual setting I find myself.
I also use it create content by taking the transcript and training AI or creating the content myself from the notes. And I also like making “soundbites” to share highlighting especially impactful moments from the call.
I know I’ve barely scratched the surface of everything it can do, but even as a beginner it delivers incredible value. Review collected by and hosted on G2.com.
What do you dislike about Fireflies.ai?
Upsells to unlock more features (but that’s in every business) Review collected by and hosted on G2.com.
What problems is Fireflies.ai solving and how is that benefiting you?
Taking notes = I can be distracted. Now I am fully present in all meetings.
Creating content from transcripts.
Transcripts also speed up the process for making podcast show notes Review collected by and hosted on G2.com.
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13/03/2023
Accurate meeting transcriptions tha...
Overall:
It's been fantastic. Give it time and get to know it, and you will enjoy a powerful new tool that will free up loads of time by automati...
Overall:
It’s been fantastic. Give it time and get to know it, and you will enjoy a powerful new tool that will free up loads of time by automating time-consuming (and annoying) administrative tasks. Overall, the platform creates a lot of value beyond just transcriptions. The follow-up email composition alone is worth the investment!
Pros:
The first time I used Fireflies, there were two very different accents in the meeting (New York City and Serbian), and I was very impressed with the accuracy of the transcript. When Fireflies composed the first follow-up email, I was so happy I almost cried. I wanted to tell everyone I know about this incredible tool!
Cons:
The summaries are either 100% spot-on or contain errors and should be carefully reviewed before sharing. For example, my meetings will often discuss several businesses, and the summary reflects a conversation about 1 business.
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27/07/2024
Great for Trying Inference APIs
Pros:
Wase of setup and variety of model that are avaiblae
Cons:
cannot add custom models with finetune weights
Pros:
Wase of setup and variety of model that are avaiblae
Cons:
cannot add custom models with finetune weights
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30/12/2023
Fireflies is a good software to use...
Pros:
Fireflies was used in my previous workplace for recording meetings and allowed me to listen back to them in order to make meeting notes. Th...
Pros:
Fireflies was used in my previous workplace for recording meetings and allowed me to listen back to them in order to make meeting notes. The audio recording is really good and the paid version allows you to getting meeting transcripts which are pretty accurate.
Cons:
When listening to audio recordings when you aren’t logged into your account, fireflies keeps prompting you to sign multiple times every few mins which can be a bit inconvenient.
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Overall

Fireflies.ai offers a robust and accurate transcription service that handles diverse accents exceptionally well. Integration with day-to-day operations, especially with tools like Google Calendar, Teams, and Zoom, is smooth and hassle-free. The platform provides valuable analytics and summaries that help improve meeting productivity and serve as an essential tool for busy professionals. However, you should be prepared for occasional transcription inaccuracies with specific industry jargon and be aware of additional costs for certain features. The platform’s interface might be overwhelming at first. Overall, while Fireflies.ai has some areas for improvement, it seems to provide significant value for its users, making it worthy of consideration. The overall sentiment towards Fireflies.ai is positive.

Fireflies.ai pricing

Below is the pricing information for the service:

Free Pro Business Enterprise
Price
(per seat/month billed annually)
$0
Free forever
$10 $19 $39
Transcription Limited Unlimited Unlimited Unlimited
AI Summaries Limited Unlimited Unlimited Unlimited
Storage 800 mins/seat 8,000 mins/seat Unlimited Unlimited
Meeting Video Capture No No Yes Yes
Integrations No CRM, Zapier, Slack Unlimited integrations Unlimited integrations

User reviews

There are no reviews yet. Be the first one to write one.

Fireflies.ai FAQ

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About the author

M. Kooiker

M. Kooiker

As an experienced online marketeer with a longstanding interest in AI, I've immersed myself in the latest AI advancements in recent years. Passionate about innovation, I actively test AI tools and dedicate myself to guiding users in selecting the right technology. My mission is to connect people with cutting-edge AI solutions.