The AI Reports

Fireflies.ai

What is Fireflies.ai?

Fireflies.ai specializes in automating meeting note-taking and analysis using AI. Users can record, transcribe, summarize, and search through conversations held over various platforms like Zoom, Google Meet, and more. In addition to transcribing in 69+ languages, Fireflies.ai provides users with intelligent search functions, collaboration features, and the ability to integrate with other applications.

With conversation intelligence capabilities, Fireflies.ai analyzes talk-time, sentiment, and meeting content, offering valuable insights into interactions. The service also offers task automation related to meetings such as CRM logging and task creation through voice commands.

The AI-driven features like AI Super Summaries and AskFred, which provide meeting assistance reminiscent of ChatGPT, enhance the productivity of users by allowing them to focus on the meeting instead of note-taking.

Fireflies.ai use cases

  1. Recording a business meeting with automated transcription on Zoom.
  2. Summarizing a client call and logging details into a CRM system.
  3. Creating tasks in Asana using voice commands during a project meeting.
  4. Searching for specific topics within a recorded education session.
  5. Sharing concise meeting notes and clips to a company-wide channel.

Fireflies.ai functionalities

  • Record & Transcribe: Automatic transcription of calls.
  • Search Functionality: AI-powered meeting search.
  • Integrations: Syncs with CRMs and apps.
  • Conversation Insights: Analyzes meeting dynamics.

Pros and Cons

Pros

  • Versatile recording and transcription across multiple platforms.
  • Advanced search filters and summarization capabilities.
  • Integration options with CRM and project management tools.
  • Helpful conversation intelligence features for team coaching.

Cons

  • Some advanced features only available on paid plans.
  • Limited private storage options on lower-tier plans.
  • Customization of notetaker bot name requires additional cost.

Fireflies.ai pricing

Feature nameFreeProBusinessEnterprise
Monthly price$0Custom
Monthly price if paid yearly$0$10$19Custom
TranscriptionLimitedUnlimitedUnlimitedUnlimited
Storage800 mins/seat8,000 mins/seatUnlimitedUnlimited
Public Channels3UnlimitedUnlimitedUnlimited
Private ChannelsUnlimitedUnlimited
CRM, Zapier, Slack Integrations

Fireflies.ai reviews

3.7

Based on 474 reviews online

Fireflies.ai has earned praise for its ability to transcribe meeting audio accurately, even with different accents present, and for its automation of tasks like summarizing meetings and listing action items. Many users appreciate how it enables them to focus on discussions rather than note-taking, highlighting the freeing effect it has on their meetings.

Some users wish for more sophisticated integrations and customizations, suggesting that while the transcription and summary features work well, there’s potential for improvement in fully capturing complex discussions. These neutral viewpoints indicate an appreciation for the tool’s core functions alongside a desire for deeper functionality.

Negative feedback mostly revolves around reliability issues and poor customer service, including problematic billing practices, challenges in canceling subscriptions, and inaccuracies in meeting participation detection. Privacy concerns have also been raised, with some users reporting unauthorized recording and sharing of meeting summaries.

Considering both the positive aspects and the concerns raised, the overall sentiment toward Fireflies.ai is mixed. While it offers valuable features that enhance meeting productivity for many, potential users should be mindful of issues related to reliability, customer service, and privacy.

User reviews

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Fireflies.ai FAQ

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1

4.8 (1182)

Sonix provides accessible AI-powered transcription, translation, and subtitling across various languages, suitable for a range of professional environments.
2

4.8 (102)

Beey offers AI-powered transcription and subtitling in an easy-to-use online editor, suitable for a variety of professional and academic purposes.
3

4.4 (408)

Otter.ai offers an AI-powered meeting assistant for real-time transcription and summarization across platforms like Zoom and Google Meet.
4

4.2 (349)

MeetGeek enhances meetings with AI-driven recording, transcription, summarizing, and insightful analytics.
5

4 (6284)

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6

4 (377)

Trint leverages AI for efficient multimedia transcription, with a focus on security and team collaboration.
7

4 (3)

Verbit provides AI-driven transcription and captioning services with a focus on accuracy and integration across various platforms.
8

3.7 (27)

Nova A.I. offers a streamlined video editing platform with AI-driven tools for content creation across various needs and platforms.
9

3 (6)

Speak Ai is an AI-driven platform offering transcription, analysis, and insightful data visualization tools.
10

2.2 (55)

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11

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Airgram is an AI-based tool that enhances productivity by streamlining meeting workflows through recording, transcription, and summarization.

About the author

M. Kooiker

M. Kooiker

As an experienced online marketeer with a longstanding interest in AI, I've immersed myself in the latest AI advancements in recent years. Passionate about innovation, I actively test AI tools and dedicate myself to guiding users in selecting the right technology. My mission is to connect people with cutting-edge AI solutions.