The AI Reports

Fireflies.ai

What is Fireflies.ai?

Fireflies.ai is an AI-driven voice assistant designed to streamline and enhance meeting experiences by providing automatic transcriptions and insightful summaries. Leveraging its AI capabilities, Fireflies captures audio and video recordings from popular conferencing platforms like Zoom, Google Meet, and Microsoft Teams, transforming them into precise transcripts and concise summaries. This not only reduces the need for manual note-taking but also ensures that you can stay focused on your discussions without missing details.

With Fireflies, you can easily share meeting notes and collaborate with team members using various platforms like Slack, Asana, and Notion. The tool’s powerful search functionalities allow you to quickly find and analyze key topics, tasks, and action items within your meetings. Additionally, Fireflies supports integrations with CRM systems, helping you to automatically log call notes and streamline workflow within your sales and recruiting processes.

Featuring AI-powered conversation intelligence, Fireflies lets you track speaker talk time, sentiment, and other critical metrics, enabling teams to improve their communication strategies. This notetaker allows you to build a self-updating knowledge base, ensuring all voice conversations are accessible for future reference, enhancing productivity across your organization.

M. Kooiker

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Fireflies.ai use cases

  1. If you’re a marketing team seeking customer insights from meetings.
  2. If you’re a project manager who records and analyzes team discussions.
  3. If you’re a sales professional capturing important client call details.
  4. If you’re a teacher transcribing lectures for later study material.
  5. If you’re a recruiter who screens candidates and shares insights.

Fireflies.ai functionalities

  • Automatic Transcription: Captures and transcribes meeting audio.
  • Smart Summaries: Creates concise summaries of meetings.
  • Conversation Intelligence: Analyzes talking points and sentiment.
  • Collaboration Tools: Shares notes across CRM and apps.

Fireflies.ai review summary

4.5

Based on 572 reviews online

Pros

Fireflies.ai offers valuable meeting transcription and summary features that save users time and effort. The tool integrates seamlessly with major platforms, delivering accurate transcriptions even with different accents. Its user-friendliness makes it easy to set up and use effectively. Additionally, Fireflies provides detailed summaries and action items, allowing users to focus more on discussions rather than note-taking.

Cons

While Fireflies.ai offers strong functionality, some integration and usability issues persist. Certain transcription errors exist, especially with technical terms or strong accents. Navigation and feature integration could be more intuitive, and there are occasional technical issues, such as inconsistent meeting auto-joins. Furthermore, the pricing model and extra charges for certain features like AI search might not suit everyone.

Accurate Transcriptions and Summaries

Fireflies.ai provides precise meeting transcriptions and summaries, making it easy to review and follow up on meetings.

Transcription and Language Challenges

There are occasional transcription errors, particularly with technical terms or accents, and language switching can be cumbersome.

The first time I used Fireflies, there were two very different accents in the meeting (New York City and Serbian), and I was very impressed with the accuracy of the transcript.
There are occasional transcription errors, particularly with technical terms or strong accents.

Integration with Major Platforms

Fireflies.ai integrates well with popular platforms like Zoom, Microsoft Teams, and Google Meet, streamlining workflow.

Integration and Setup Hurdles

Users face challenges in setting up integrations with other apps, leading to initial setup frustrations.

Fireflies.ai seamlessly integrates with platforms like Zoom, Microsoft Teams, and Google Meet, automatically organizing transcriptions by speaker and giving me instant access to key insights.
It took me a bit of time to work out how to link Fireflies to my Zoom and MS Teams accounts.

User-Friendly Interface

The tool is easy to set up and navigate, enabling users to quickly start leveraging its features without needing extensive training.

Inconsistent Meeting Participation

Fireflies sometimes doesn’t automatically join meetings as expected, causing inconsistency in recording.

Plug and play - very little to no training required. Can immediately incorporate into workflows.
Sometimes, Fireflies doesn't appear when my meetings start, and I'm not sure if it's because I forgot to sign in or if there's another reason.

Time-Saving Features

By automating transcription and note-taking, Fireflies saves users significant time, allowing them to focus on other tasks.

Pricing Concerns

Some reviewers find the pricing model unclear, especially with extra costs for certain features.

Fireflies is saving a lot of time that my team spent transcribing meetings.
Having to pay extra to use the AI search (Ask Fred) feature.

Focus on Meetings Without Distractions

Fireflies enables people to concentrate on their meeting content rather than scrambling to take notes.

Navigational and UI Improvements Needed

Navigation can be clunky for some users, and UI elements could be more intuitive for easier usability.

I can truly focus on my client calls without the pressure of taking notes.
Navigating through the menu to find things I was after felt a bit clunky.

Pros

Fireflies.ai offers valuable meeting transcription and summary features that save users time and effort. The tool integrates seamlessly with major platforms, delivering accurate transcriptions even with different accents. Its user-friendliness makes it easy to set up and use effectively. Additionally, Fireflies provides detailed summaries and action items, allowing users to focus more on discussions rather than note-taking.

Accurate Transcriptions and Summaries

Fireflies.ai provides precise meeting transcriptions and summaries, making it easy to review and follow up on meetings.

The first time I used Fireflies, there were two very different accents in the meeting (New York City and Serbian), and I was very impressed with the accuracy of the transcript.

Integration with Major Platforms

Fireflies.ai integrates well with popular platforms like Zoom, Microsoft Teams, and Google Meet, streamlining workflow.

Fireflies.ai seamlessly integrates with platforms like Zoom, Microsoft Teams, and Google Meet, automatically organizing transcriptions by speaker and giving me instant access to key insights.

User-Friendly Interface

The tool is easy to set up and navigate, enabling users to quickly start leveraging its features without needing extensive training.

Plug and play - very little to no training required. Can immediately incorporate into workflows.

Time-Saving Features

By automating transcription and note-taking, Fireflies saves users significant time, allowing them to focus on other tasks.

Fireflies is saving a lot of time that my team spent transcribing meetings.

Focus on Meetings Without Distractions

Fireflies enables people to concentrate on their meeting content rather than scrambling to take notes.

I can truly focus on my client calls without the pressure of taking notes.

Cons

While Fireflies.ai offers strong functionality, some integration and usability issues persist. Certain transcription errors exist, especially with technical terms or strong accents. Navigation and feature integration could be more intuitive, and there are occasional technical issues, such as inconsistent meeting auto-joins. Furthermore, the pricing model and extra charges for certain features like AI search might not suit everyone.

Transcription and Language Challenges

There are occasional transcription errors, particularly with technical terms or accents, and language switching can be cumbersome.

There are occasional transcription errors, particularly with technical terms or strong accents.

Integration and Setup Hurdles

Users face challenges in setting up integrations with other apps, leading to initial setup frustrations.

It took me a bit of time to work out how to link Fireflies to my Zoom and MS Teams accounts.

Inconsistent Meeting Participation

Fireflies sometimes doesn’t automatically join meetings as expected, causing inconsistency in recording.

Sometimes, Fireflies doesn't appear when my meetings start, and I'm not sure if it's because I forgot to sign in or if there's another reason.

Pricing Concerns

Some reviewers find the pricing model unclear, especially with extra costs for certain features.

Having to pay extra to use the AI search (Ask Fred) feature.

Navigational and UI Improvements Needed

Navigation can be clunky for some users, and UI elements could be more intuitive for easier usability.

Navigating through the menu to find things I was after felt a bit clunky.

Fireflies.ai user reviews

10/10/2024
G2
Genius product
What do you like best about Fireflies.ai?
The product is like having an assistant at every meeting. As a small business, it is imperative that I ...
What do you like best about Fireflies.ai?
The product is like having an assistant at every meeting. As a small business, it is imperative that I am able to use technology in a way that helps me work with my clients. This product is it. Review collected by and hosted on G2.com.
What do you dislike about Fireflies.ai?
There isn’t anything I dislike. I wish there was a way to have the notes from the meetings become calendar items or tasks I can add to my calenda Review collected by and hosted on G2.com.
What problems is Fireflies.ai solving and how is that benefiting you?
I am a horrible note taker and particularly when I am facilitating meetings. Fireflies allows me to do the work and have an accurate recording of the meeting. Review collected by and hosted on G2.com.
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28/03/2024
"Great AI minute-taking app"
Overall:
I have found the software to be simple to use and easy to access. The minutes are as good as a human's...
“Great AI minute-taking app”
Overall:
I have found the software to be simple to use and easy to access. The minutes are as good as a human’s with the added bonus of audio/video recording, transcription, and some nice extras.
Pros:
I chose fireflies because it can create minutes for IRL face-to-face meetings as well as video meetings
Cons:
There are some options, such as AI search, which require additional credits (money) on top of the monthly subscription.
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13/03/2023
"Accurate meeting transcriptions that save you lots of time! "
Overall:
It's been fantastic. Give it time and get to know it, and you will e...
“Accurate meeting transcriptions that save you lots of time! “
Overall:
It’s been fantastic. Give it time and get to know it, and you will enjoy a powerful new tool that will free up loads of time by automating time-consuming (and annoying) administrative tasks. Overall, the platform creates a lot of value beyond just transcriptions. The follow-up email composition alone is worth the investment!
Pros:
The first time I used Fireflies, there were two very different accents in the meeting (New York City and Serbian), and I was very impressed with the accuracy of the transcript. When Fireflies composed the first follow-up email, I was so happy I almost cried. I wanted to tell everyone I know about this incredible tool!
Cons:
The summaries are either 100% spot-on or contain errors and should be carefully reviewed before sharing. For example, my meetings will often discuss several businesses, and the summary reflects a conversation about 1 business.
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26/11/2024
G2
Fireflies.ai is a game-changer!
What do you like best about Fireflies.ai?
Fireflies.ai has completely transformed how I take meeting minutes, and it’s been a game-changer for ...
What do you like best about Fireflies.ai?
Fireflies.ai has completely transformed how I take meeting minutes, and it’s been a game-changer for me as an administrative professional. It captures conversations in real-time, transcribing meetings accurately and creating detailed, searchable records. I no longer have to scramble to take notes or worry about missing important points during meetings. Fireflies.ai seamlessly integrates with platforms like Zoom, Microsoft Teams, and Google Meet, automatically organizing transcriptions by speaker and giving me instant access to key insights. It even generates real-time summaries and highlights action items, making it easy to track decisions and follow up on tasks. This has saved me hours of manual work and significantly reduced the risk of error, ensuring that the meeting minutes are always accurate and actionable. By automating this traditionally time-consuming task, Fireflies.ai has freed me up to focus on more important responsibilities, ultimately boosting my productivity. For anyone managing meeting notes, I can’t recommend this tool enough. Review collected by and hosted on G2.com.
What do you dislike about Fireflies.ai?
I don’t dislike anything about Fireflies.ai. Review collected by and hosted on G2.com.
What problems is Fireflies.ai solving and how is that benefiting you?
Fireflies.ai is solving the problem of time-consuming and often error-prone manual transcription of meeting notes. As an administrative professional, I used to spend a significant amount of time listening to recordings or trying to capture every important detail during meetings. This was exhausting and could lead to mistakes or missing key points. Fireflies.ai has completely streamlined this process by automatically transcribing meetings in real-time, organizing the notes by speaker, and creating easy-to-read summaries. It saves me hours of work each week and ensures that the meeting minutes are accurate, reliable, and actionable. This has allowed me to focus on other important tasks, improving my overall productivity and reducing the stress that comes with managing detailed meeting notes. Review collected by and hosted on G2.com.
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07/11/2024
G2
Fireflies - your meeting Personal A...
What do you like best about Fireflies.ai?
It is a great application to take notes while you are listening to the speakers in a meeting. You can r...
What do you like best about Fireflies.ai?
It is a great application to take notes while you are listening to the speakers in a meeting. You can review the notes summary or transcript to draft follow up emails and reports on the meeting. You can focus on the meeting while Fireflies takes the notes in the background which is fabulous ! Review collected by and hosted on G2.com.
What do you dislike about Fireflies.ai?
It took me a bit of time to work out how to link Fireflies to my Zoom and MS teams accounts. Maybe the set up procedures could me made a little bit clearer. I had a teams meeting once and although Fireflies was logged in when I logged off I did not get a transcript or notes. I think it may be that I was logged into two teams accounts at the same time by accident ! The app and the browser versions ! Still trying to work that out ! Review collected by and hosted on G2.com.
What problems is Fireflies.ai solving and how is that benefiting you?
Can focus on the meeting and not note taking as Fireflies takes care of that for me Review collected by and hosted on G2.com.
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22/10/2024
G2
Optimised efficiency
What do you like best about Fireflies.ai?
Great AI tool for transscribing, recording and summarising meetings along with action items. Very effic...
What do you like best about Fireflies.ai?
Great AI tool for transscribing, recording and summarising meetings along with action items. Very efficient and makes my output a lot more achievable and structured. It was really easy to implement into meetings and really easy to start using it so I did not need the customer support function although I will still give that a go with my suggestions. I am using Fireflies daily, in all my meetings now and integrating it into my entire team Review collected by and hosted on G2.com.
What do you dislike about Fireflies.ai?
Nothing I dislike although there may be some areas for improvement such as allowing for “sub-channel” within a “channel” to make filing and referencing easier of meetings. Also, when downloading meetings, one needs to click “download” 3 times if you are wanting to download the summary, the transcript and the audio and I think it would be great to have a “download all” function. It would also be great if one could upload a template that you would like minutes / summaries of meetings to be populated onto along with action items and then being able to reference meetings held in future on the same topic to keep a consolidated view of meetings and action items and what is outstanding. I also think that based on the output, a “risk” feature could be developed to analyse meetings and potential risks identified and consequences of not addressing those risks through AI output. Review collected by and hosted on G2.com.
What problems is Fireflies.ai solving and how is that benefiting you?
Time it takes to summarise meetings and refer back to notes and action items is drastically reduced Review collected by and hosted on G2.com.
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09/10/2024
G2
A-Level Game-Changer
What do you like best about Fireflies.ai?
As someone who often juggles with multiple meetings and projects, keeping track of all the discussions ...
What do you like best about Fireflies.ai?
As someone who often juggles with multiple meetings and projects, keeping track of all the discussions and action items can be overwhelming. Fireflies has truly streamlined this process and made it a lot easier for me to do all of my work. Review collected by and hosted on G2.com.
What do you dislike about Fireflies.ai?
What might be a small frustration for me is the product’s integration when I change my email to another one- that was quite the hassle for integrating back Fireflies and letting it connect with another third-party app to join my meetings. Review collected by and hosted on G2.com.
What problems is Fireflies.ai solving and how is that benefiting you?
I can access and keep track with all of my meeting transcriptions with ease! What I also love most is the ability to search through my past meetings easily. If ever I need to revisit a portion of the meeting for an idea/topic that was discussed specifically, I can just type a keyword and pull up the relevant part of the transcript in seconds. This definitely saves me loads of time, compared to when I am scanning through the transcripts manually, or having to rewatch a recording of my meetings-which also consumes a lot of time! Review collected by and hosted on G2.com.
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27/07/2024
"Great for Trying Inference APIs"
Pros:
Wase of setup and variety of model that are avaiblae
Cons:
cannot add custom models with f...
“Great for Trying Inference APIs”
Pros:
Wase of setup and variety of model that are avaiblae
Cons:
cannot add custom models with finetune weights
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30/12/2023
"Fireflies is a good software to use for having your meetings recorded"
Pros:
Fireflies was used in my previous workplace for recording meet...
“Fireflies is a good software to use for having your meetings recorded”
Pros:
Fireflies was used in my previous workplace for recording meetings and allowed me to listen back to them in order to make meeting notes. The audio recording is really good and the paid version allows you to getting meeting transcripts which are pretty accurate.
Cons:
When listening to audio recordings when you aren’t logged into your account, fireflies keeps prompting you to sign multiple times every few mins which can be a bit inconvenient.
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13/04/2022
"fireflies saves time for Us."
Pros:
Fireflies is an Automated Artificial intelligence tool that saves our time in meetings. We can automate...
“fireflies saves time for Us.”
Pros:
Fireflies is an Automated Artificial intelligence tool that saves our time in meetings. We can automate our meeting with this toll. It has the feature of transcribing our voice to the meeting.
Cons:
if i talk about cons i don’t find anything that I can say needs improvement.
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Overall

Fireflies.ai revolutionizes meeting management by providing accurate transcription and summarization features, saving you time and enabling focus on the content of discussions. It integrates effectively with popular platforms like Zoom and Microsoft Teams. Despite its strengths, you might face challenges with setup and integration, experience transcription errors with certain accents or terms, and find the pricing model not entirely clear. Prepare for a bit of a learning curve regarding navigation and feature activation. Overall, the sentiment leans positive due to its productivity boosts and time-saving advantages, though awareness of its limitations is key.

Fireflies.ai pricing

Here is the pricing structure for the service:

Feature Free Pro Business Enterprise
Monthly Price $0 $10 per seat/month billed annually $19 per seat/month billed annually $39 per seat/month billed annually
Transcription Limited Unlimited Unlimited Unlimited
Storage 800 mins/seat 8,000 mins/seat Unlimited Unlimited
Recording & Playback Zoom, GMeet, MS Teams & more Additional tools Enhanced tools Comprehensive tools
Channels 3 public channels Unlimited public channels Unlimited public & private channels Unlimited public & private channels

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About the author

Picture of M. Kooiker

M. Kooiker

As an experienced online marketeer with a longstanding interest in AI, I've immersed myself in the latest AI advancements in recent years. Passionate about innovation, I actively test AI tools and dedicate myself to guiding users in selecting the right technology. My mission is to connect people with cutting-edge AI solutions.