The AI Reports

SmartRecruiters

What is SmartRecruiters?

SmartRecruiters is a comprehensive talent acquisition platform designed for modern enterprises. It helps you manage the entire hiring lifecycle from sourcing and attracting candidates to selection and onboarding. With robust features like AI recruiting tools, job distribution, and real-time analytics, SmartRecruiters enables efficient and collaborative hiring processes while providing an engaging candidate experience.

M. Kooiker

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SmartRecruiters use cases

  1. If you are an HR manager needing an all-in-one recruiting solution.
  2. If your talent acquisition team wants to streamline hiring workflows and reduce time-to-hire.
  3. If you manage a high-growth company and require scalable hiring solutions.
  4. If you are a recruitment consultant looking for AI-driven recruitment tools.
  5. If you oversee large-scale hiring events and need a coordinated approach.

SmartRecruiters functionalities

  • Applicant tracking system: Enhances tracking and management.
  • Collaborative hiring features: Promotes team involvement.
  • AI recruiting tools: Automates candidate screening.
  • Real-time analytics: Provides data-driven insights.

SmartRecruiters review summary

3.5

Based on 639 reviews online

Pros

SmartRecruiters stands out for its user-friendly interface, robust collaboration features, excellent customer support, and seamless integrations with third-party tools. It's highly efficient in streamlining the recruitment process and offers customizable workflows. Additionally, the platform is praised for enhancing the candidate experience and providing valuable analytics.

Cons

Some users find SmartRecruiters lacking in specific integrations and minor technical features. Issues with the self-scheduling feature, limited support for applicants, and occasional technical glitches were also mentioned. The high cost can be a concern for smaller businesses, and some users experience challenges with the user interface during certain tasks.

User-Friendly Interface

SmartRecruiters is easy to use with an attractive layout, making it simple for teams to manage recruitment duties.

Limited Integrations

Certain necessary integrations with more legacy-based tools are missing, which can be a drawback for some companies.

The program has an attractive and seamless layout. It is easy for teams to access and manage recruitment duties because of its user-friendly design.
There are some niche integrations with more legacy-based tools which are still not present. It's best to check the integrations library before deploying this tool across your company to see if you might have any data gaps.

Excellent Customer Support

Customer support is consistently praised for being responsive and helpful, enhancing the overall user experience.

Issues with Self-Scheduling Feature

The self-scheduling feature needs improvement to make it more effective for users.

Customers are thankful for SmartRecruiters' outstanding customer handling and support. From the standpoint of the hiring manager, it's outstanding.
There needs to be some improvement with the self-scheduling feature within SmartRecruiters, but overall, it has been such a great experience.

Collaboration Features

The platform enables effective collaboration among hiring teams, improving communication and candidate management.

High Cost for Smaller Businesses

The cost of SmartRecruiters can be prohibitively high for smaller companies.

SmartRecruiters works with coordination among hiring groups, including spotters, hiring directors, and questioners. Further developed communication and coordination lead to better candidate experiences and more informed hiring decisions.
Cost is too high and cannot be affordable for small business.

Integration Capabilities

SmartRecruiters' ability to integrate with other HR systems, job boards, and third-party tools is a significant advantage.

Technical Glitches

Some users encounter technical issues that can hinder their experience with the platform.

SmartRecruiters coordinates with other HR systems, job boards, and third-party tools, further improving data accuracy and reducing manual data entry.
There seems to have a bug or something come up fairly often. Shocking technical difficulties in uploading candidate documents.

Customizable Workflows

The platform allows customization to fit complex business processes, providing flexibility and efficiency.

User Interface Challenges

The user interface can be difficult during certain tasks, affecting the overall efficiency.

The flexibility to customize workflows for our complex business processes is a big win. Loads of integrations with tools like DocuSign, Zoom, and LinkedIn as well are a big plus.
Screening questions could be a little easier to manage. Sometimes difficult to find where things are in the settings.

Pros

SmartRecruiters stands out for its user-friendly interface, robust collaboration features, excellent customer support, and seamless integrations with third-party tools. It's highly efficient in streamlining the recruitment process and offers customizable workflows. Additionally, the platform is praised for enhancing the candidate experience and providing valuable analytics.

User-Friendly Interface

SmartRecruiters is easy to use with an attractive layout, making it simple for teams to manage recruitment duties.

The program has an attractive and seamless layout. It is easy for teams to access and manage recruitment duties because of its user-friendly design.

Excellent Customer Support

Customer support is consistently praised for being responsive and helpful, enhancing the overall user experience.

Customers are thankful for SmartRecruiters' outstanding customer handling and support. From the standpoint of the hiring manager, it's outstanding.

Collaboration Features

The platform enables effective collaboration among hiring teams, improving communication and candidate management.

SmartRecruiters works with coordination among hiring groups, including spotters, hiring directors, and questioners. Further developed communication and coordination lead to better candidate experiences and more informed hiring decisions.

Integration Capabilities

SmartRecruiters' ability to integrate with other HR systems, job boards, and third-party tools is a significant advantage.

SmartRecruiters coordinates with other HR systems, job boards, and third-party tools, further improving data accuracy and reducing manual data entry.

Customizable Workflows

The platform allows customization to fit complex business processes, providing flexibility and efficiency.

The flexibility to customize workflows for our complex business processes is a big win. Loads of integrations with tools like DocuSign, Zoom, and LinkedIn as well are a big plus.

Cons

Some users find SmartRecruiters lacking in specific integrations and minor technical features. Issues with the self-scheduling feature, limited support for applicants, and occasional technical glitches were also mentioned. The high cost can be a concern for smaller businesses, and some users experience challenges with the user interface during certain tasks.

Limited Integrations

Certain necessary integrations with more legacy-based tools are missing, which can be a drawback for some companies.

There are some niche integrations with more legacy-based tools which are still not present. It's best to check the integrations library before deploying this tool across your company to see if you might have any data gaps.

Issues with Self-Scheduling Feature

The self-scheduling feature needs improvement to make it more effective for users.

There needs to be some improvement with the self-scheduling feature within SmartRecruiters, but overall, it has been such a great experience.

High Cost for Smaller Businesses

The cost of SmartRecruiters can be prohibitively high for smaller companies.

Cost is too high and cannot be affordable for small business.

Technical Glitches

Some users encounter technical issues that can hinder their experience with the platform.

There seems to have a bug or something come up fairly often. Shocking technical difficulties in uploading candidate documents.

User Interface Challenges

The user interface can be difficult during certain tasks, affecting the overall efficiency.

Screening questions could be a little easier to manage. Sometimes difficult to find where things are in the settings.

SmartRecruiters user reviews

24/04/2024
Smart really Smart Software
What do you like best about SmartRecruiters?
Customers are thankful for SmartRecruiters' outstanding customer handling and support. From the stan...
What do you like best about SmartRecruiters?
Customers are thankful for SmartRecruiters’ outstanding customer handling and support. From the standpoint of the hiring manager, it’s outstanding.
User-Friendly Layout: The program has an attractive and seamless layout. It is easy for teams to access and manage recruitment duties because of its user-friendly design.. Candidate-Driven: With all the tools essential to enhance the recruitment procedure, SmartRecruiters is highly candidate-driven. Review collected by and hosted on G2.com.
What do you dislike about SmartRecruiters?
While not unequivocally referenced in the surveys, it’s fundamental to consider individual authoritative necessities and inclinations while assessing any product.
By and large, SmartRecruiters offers cooperative employing, an open commercial center for outsider enrollment administrations, and extra elements like ability obtaining and screening. Remember that client encounters might differ in light of explicit use cases and necessities. Review collected by and hosted on G2.com.
What problems is SmartRecruiters solving and how is that benefiting you?
Smoothing out Enrollment Work process:
Benefit: SmartRecruiters gives an incorporated stage to dealing with the whole enrollment process. It smoothes out undertakings like posting employment opportunities, evaluating applications, planning meetings, and making offers.
Influence: As a business, you save time and exertion by having all enlistment related exercises in a single spot.
This productivity means quicker recruiting cycles and diminished managerial above.
Cooperative Employing:
Benefit: SmartRecruiters works with coordinated effort among employing groups, including spotters, recruiting chiefs, and questioners.
Influence: Further developed correspondence and arrangement lead to better applicant encounters and more educated recruiting choices.
Applicant Experience Improvement:
Benefit: SmartRecruiters focuses on the applicant experience by giving an instinctive point of interaction, customized correspondence, and straightforwardness in the meantime.
Influence: Applicants value the consistent application process, ideal updates, and clear assumptions. Positive encounters upgrade your manager image and draw in top ability.
Coordination Abilities:
Benefit: SmartRecruiters coordinates with other HR frameworks, work sheets, and outsider instruments.
Influence: Managers can use existing innovation ventures and broaden their capacities. Reconciliations further develop information precision and diminish manual information passage.
Information Driven Independent direction:
Benefit: SmartRecruiters offers investigation and announcing highlights.
Influence: Managers gain bits of knowledge into enlistment measurements, for example, time-to-fill, source viability, and variety measurements. Informed choices lead to improved results.
Worldwide Ability Obtaining:
Benefit: SmartRecruiters upholds employing across boundaries and time regions.
Influence: Businesses can take advantage of a worldwide ability pool, grow their span, and find the best-fit up-and-comers paying little heed to geological limits.
Commercial center for Administrations:
Benefit: SmartRecruiters gives admittance to a commercial center of enrollment administrations.
Influence: Bosses can track down particular administrations (e.g., personal investigations, appraisals) without leaving the stage. Review collected by and hosted on G2.com.
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25/04/2024
Simple & Easy to use - SmartRec...
What do you like best about SmartRecruiters?
One of the easiest applications to find the best talent in no time and especially their integration ...
What do you like best about SmartRecruiters?
One of the easiest applications to find the best talent in no time and especially their integration with third parties makes it much easier & fun to find the candidates. I frequently use this. It has great customer support and it can easily be implemented in any company. Review collected by and hosted on G2.com.
What do you dislike about SmartRecruiters?
There are no downsides to SmartRecruiters. It’s simply awesome. Review collected by and hosted on G2.com.
What problems is SmartRecruiters solving and how is that benefiting you?
It is making our jobs much easier due to the easy implementation & integration features to third parties like LinkedIn and so on. So, By this, I can easily find top-notch candidates in one place. Review collected by and hosted on G2.com.
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06/12/2023
I highly recommend Smart Recruiters
What do you like best about SmartRecruiters?
Pros:
- Calendar integration for candidates to self-schedule themselves onto the interviewer's ...
What do you like best about SmartRecruiters?
Pros:
– Calendar integration for candidates to self-schedule themselves onto the interviewer’s calendar
– User friendly
– Posts on all job boards and gives the option to add on niche specific job boards
– Customer Service
– Great implementation sessions when first setting things up
– The ability to use the app on your phone Review collected by and hosted on G2.com.
What do you dislike about SmartRecruiters?
Cons:
– Sometimes difficult to find where things are in the settings
– Screening questions could be a little easier to manage
– Have to start a new email chain every time you message someone through their candidate profile Review collected by and hosted on G2.com.
What problems is SmartRecruiters solving and how is that benefiting you?
I have saved a lot of hours by using SmartRecruiters vs. what I was doing before (manual data entry). Review collected by and hosted on G2.com.
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30/11/2023
AI Supported Recruitment Tool
What do you like best about SmartRecruiters?
It helps us to sort the candidates with matching score thus savings us time to go through all applic...
What do you like best about SmartRecruiters?
It helps us to sort the candidates with matching score thus savings us time to go through all applications.
System is easy to use with automation to post to multiple sourcing channels. Review collected by and hosted on G2.com.
What do you dislike about SmartRecruiters?
I suggest automation to email the CVs directly to the hiring managers for candidates meeting predetermined match score. Review collected by and hosted on G2.com.
What problems is SmartRecruiters solving and how is that benefiting you?
It helps our recruiters & hiring managers to centralised all applicants into one platform for selection. Saving time for our recruiters to go to manual processing of applicants via multiple platforms.
With the match score, we can be more efficient to filter the applications and share with our hiring managers for selection process, thus, the overall time-to-fill can be reduced. Review collected by and hosted on G2.com.
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30/11/2023
Sr. Talent Acquisition Partner
What do you like best about SmartRecruiters?
Ease of Use. Customer Support. Number of Features. Ease of Integration. Review collected by and host...
What do you like best about SmartRecruiters?
Ease of Use. Customer Support. Number of Features. Ease of Integration. Review collected by and hosted on G2.com.
What do you dislike about SmartRecruiters?
Some features are unavailable. For example you can’t create customized prescreening questions by Job Requisition. And prescreening (EEO) don’t follow the candidate throughout the system. You can’t sort candidates by state (only city). You can’t easily see or sort candidates by salary. Review collected by and hosted on G2.com.
What problems is SmartRecruiters solving and how is that benefiting you?
It allows me to post positions to multiple job boards. It streamlines the offer process. It houses all of our applicants information. It allows me to generate reports on hiring metrics. Review collected by and hosted on G2.com.
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29/03/2018
A collaborative platform that is ad...
Pros:
simplicity of interface, enabling collaboration of hiring managers, open APIs to integrate with other platforms, likeness to other social t...
Pros:
simplicity of interface, enabling collaboration of hiring managers, open APIs to integrate with other platforms, likeness to other social tools that enables ease of use and adoption, and ability to customize and create platform adjustments without change ticket costs or depending on the ATS provider to make the changes.
Cons:
Our HCM solution has an ATS that we chose not to leverage because features were behind SmartRecruiters – yet, we have to build integrations for solutions that integrate with HCM
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16/11/2023
Strongest bond ever. SmartRecruiter...
Overall:
Very robust and inclusive software. It has a wide coverage and deeper functionalities which makes it unique.
Pros:
I have been...
Overall:
Very robust and inclusive software. It has a wide coverage and deeper functionalities which makes it unique.
Pros:
I have been able to build a pool of talents within a very short period which makes my career shine bright in the industry. None of it would be possible without this smart tool. It is easy to customize the tool and getting things done is instant and effective. Also it did not take me long to learn how to use it, things just work my way every time I use SmartRecruiters.
Cons:
Free from cons. SmartRecruiters is clean to me. I find no flaws.
Switched From:
Recruiterflow
Reasons for Switching to SmartRecruiters:
Looking into cost, ease of use and flexibility, SmartRecruiters takes the lead.
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26/04/2024
Amazing Collaborative Recruitment T...
Overall:
I have found it to be a functional ATS which serves as an all-in-one recruitment solution with many helpful integrations that saves time...
Overall:
I have found it to be a functional ATS which serves as an all-in-one recruitment solution with many helpful integrations that saves time and gets the job done in a breeze. Would recommend.
Pros:
Turns the recruitment process into a collaborative effort that ropes in everyone effectively. The platform’s intuitive, making it simpler for hiring managers, recruiters, and even candidates to get on the same page. Plus, the flexibility to customize workflows for our complex business processes is a big win. Loads of integrations with tools like DocuSign, Zoom and Linkedin as well are a big plus.
Cons:
There are some niche integrations with more legacy-based tools which are still not present. It’s best to check the integrations library before deploying this tool across your company to see if you might have any data gaps.
Switched From:
Zoho Recruit
,
Teamtailor
and
Workday HCM
Reasons for Switching to SmartRecruiters:
Better features and customer support for the price.
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26/03/2020
I love Smartrecruiters!
Overall:
I helped implement and get Smartrecruiters going. There is so much to learn and discover, but once you get the hang of it, it's very str...
Overall:
I helped implement and get Smartrecruiters going. There is so much to learn and discover, but once you get the hang of it, it’s very straightforward.
Pros:
Smartrecruiters provides the best experience for a recruiter. It is so easy to use the website and provides you with a quick snapshot of where candidates are at in the interview process. It makes scheduling and creating interviews so easy with their calendar integration. There is also awesome integration with Docusign to make signing and completing offer letters so easy for candidates.
Cons:
There needs to be some improvement with the self-scheduling feature within Smartrecruiters, but overall, it has been such a great experience.
Switched From:
iCIMS Talent Cloud
Reasons for Switching to SmartRecruiters:
We essentially had to make the switch because we were acquired by another agency.
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10/12/2020
The Smartest Way to Hire!
Overall:
Fantastic recruitment tool for entry level positions in multiple locations.
Pros:
Easy to set up and use, and deploy in multip...
Overall:
Fantastic recruitment tool for entry level positions in multiple locations.
Pros:
Easy to set up and use, and deploy in multiple locations. Allows for hiring teams to have full access to all candidates and share information with each other along the hiring process. Great for screening applications and setting up interviews quickly and easily.
Cons:
The mobile app extension to this software has a lot of opportunities to improve upon. It would be great to set up interviews directly from your phone.
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21/12/2023
I lost my job 5 days before Christm...
I lost my job 5 days before Christmas. Consoled myself by thinking I'd soon get another one - in fact I had seen the perfect position on SmartRecruits...
I lost my job 5 days before Christmas. Consoled myself by thinking I’d soon get another one – in fact I had seen the perfect position on SmartRecruits.
I did my cv, attached the info, press the button and got an email back to say I’d applied.
Except this was just a scraped job that was months ago and if I hadn’t called the company direct I’d never have known. Just waited week by week. This is an awful practice. SmartRecruits are an awful company. Don’t use them. Go direct to the company. Date of experience:
December 20, 2023
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29/11/2022
Applicants seem less supported than...
Looked like a good portal initially, but once I applied for more than 2 roles, the older ones disappeared. What is the point of a system that tracks y...
Looked like a good portal initially, but once I applied for more than 2 roles, the older ones disappeared. What is the point of a system that tracks your applications in one place if it is limited to 2 applications only? They do not have an easy way to contact support at all, their contact methods are aimed at their sales efforts, they don’t seem to care to support applicants using their portal. All their support links are directing you to their community portal, where you cannot login or register as an applicant. I think that is only to be used by companies who are their client. Since applicants can create an account with them they should offer to them too, not just the users of their paying customers.
*Update: I’ve managed to find a support email for applicants, I let them know the problem, they replied promptly letting me know that they know about it. 10 days later I got a follow up email advising me that the bug is fixed. Date of experience:
November 18, 2022
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02/03/2024
Not good at this. Employers should ...
I saw an opening at a company on LinkedIn. I thought I was applying with this company but it was Smart Recruiters instead. Their ridiculous applicatio...
I saw an opening at a company on LinkedIn. I thought I was applying with this company but it was Smart Recruiters instead. Their ridiculous application process wanted me to agree to their ‘terms and conditions’ but didn’t lead with we are not “X company.” They also wanted me to acknowledge receiving an NDA that I didn’t even receive so I could even submit the application. I would not use their company because it is deceptive and unprofessional. Date of experience:
March 01, 2024
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05/10/2018
SmartRecruiters Really Helped Us
We were on iCIMS before and struggled to get our hiring managers and franchisees to use the platform. Ever since we switched to SmartRecruiters our te...
We were on iCIMS before and struggled to get our hiring managers and franchisees to use the platform. Ever since we switched to SmartRecruiters our team has actually started using the platform.
Implementation went well and support has been good. I recommend giving them a shot. Date of experience:
October 05, 2018
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seems like its the same jokers who ...
seems like its the same jokers who run hunter mason recruitment who over and over again break GDPR laws by spamming your inbox and continue to do so e...
seems like its the same jokers who run hunter mason recruitment who over and over again break GDPR laws by spamming your inbox and continue to do so even after unsubscribing Date of experience:
August 27, 2024
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Overall

SmartRecruiters offers a user-friendly and highly efficient recruitment platform praised for its excellent customer support and seamless integrations with various tools. You’ll find the collaboration features particularly useful, allowing hiring teams to work together effectively. The customizable workflows can fit your complex business processes, giving you the flexibility you need. However, be aware of some limitations, such as missing integrations with older tools, issues with the self-scheduling feature, and occasional glitches. The high cost may be a concern for smaller businesses. Overall, SmartRecruiters appears to be a robust and effective tool, especially if its strengths align with your specific hiring needs. The general sentiment surrounding SmartRecruiters is positive.

SmartRecruiters pricing

Here’s a breakdown of the pricing for SmartRecruiters as of the latest available information:

StarterProEnterprise
Price (Monthly)$0*$10,000Contact for pricing
Price (Annual)Free$20,000Custom
Number of Job PostingsUp to 10UnlimitedUnlimited
Recruiters15Custom
Basic AnalyticsYesYesYes
Advanced AnalyticsNoYesYes

* The Starter plan is free to use for smaller teams or businesses looking to test the platform’s fundamental features.

User reviews

There are no reviews yet. Be the first one to write one.

SmartRecruiters FAQ

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9

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About the author

M. Kooiker

M. Kooiker

As an experienced online marketeer with a longstanding interest in AI, I've immersed myself in the latest AI advancements in recent years. Passionate about innovation, I actively test AI tools and dedicate myself to guiding users in selecting the right technology. My mission is to connect people with cutting-edge AI solutions.