The AI Reports

SmartRecruiters

What is SmartRecruiters?

SmartRecruiters offers a comprehensive talent acquisition platform designed to streamline the hiring process for businesses. It is known for integrating recruitment CRM, applicant tracking systems, and AI-driven functionalities to provide a seamless hiring experience.

The platform features advanced AI capabilities like Winston, which automates tasks such as candidate screening and interview scheduling, allowing hiring teams to focus on interviews and candidate relations. By anticipating recruiting needs, it helps businesses make informed decisions in real-time.

Users benefit from SmartRecruiters’ ability to adapt to different recruitment needs, from high-volume hiring to corporate-level recruitment, all while ensuring compliance and integration with other tools like Zoom and LinkedIn.

M. Kooiker

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SmartRecruiters use cases

  1. If you’re an HR professional managing talent acquisition strategies.
  2. If you’re a recruiter conducting high-volume hiring for seasonal roles.
  3. If you’re a talent acquisition lead optimizing recruitment processes.
  4. If you’re a hiring manager looking to streamline interview scheduling.
  5. If you’re a business leader seeking to enhance your recruitment marketing efforts.

SmartRecruiters functionalities

  • Automate Candidate Screening: Uses AI for efficient selection.
  • Schedule Interviews Effortlessly: Simplifies complex scheduling tasks.
  • Integrate Seamlessly: Connects with tools like Zoom or LinkedIn.
  • Adaptive User Interface: Adjusts based on user behavior.

SmartRecruiters review summary

3.5

Based on 644 reviews online

Pros

SmartRecruiters stands out for its user-friendly interface, ease of integration with other platforms, and effective talent management features. Many people appreciate its easy setup, customization options, and robust customer support, making it a preferred tool for managing recruitment processes efficiently.

Cons

Although SmartRecruiters excels in many areas, people face challenges with privacy concerns, limited customization in certain features, and occasional technical issues. Complaints also include complexities in integration with some platforms and difficulties encountered by external users.

User-Friendly Interface

Many people find SmartRecruiters easy to navigate and manage recruitment tasks, contributing to a seamless experience.

Privacy Concerns

Some reviews highlight issues with visibility and confidentiality of candidate data, affecting user experience.

It is easy to use, it makes the recruitment process so easy and you do not have to spend time on unnecessary admin.
Anyone attached to the hiring team can see confidential candidate data (such as salary requirements and the results of screening investigations), as well as emails between recruiters and candidates which is extremely problematic.

Effective Integration

The software integrates well with other systems and platforms, providing a cohesive recruitment solution.

Technical Issues

Frequent technical difficulties, such as freezing during application processes, affect reliability.

Easy to use. Integrations are amazing.
Horrible and waste of time. At the last selection of sending the application the whole thing freezes up it a waste of time.

Strong Customer Support

The support team is frequently lauded for being responsive and helpful.

Limited Customization

Some features lack customization options, which can hinder the user experience.

Love the product and the support is great.
While SmartRecruiters integrates with several platforms, enhancing its compatibility with a broader range of HR and productivity tools would offer users more flexibility in their workflows.

Comprehensive Recruitment Management

SmartRecruiters offers tools that streamline the recruitment workflow, making it easier to manage from start to finish.

Integration Challenges

Integration with certain systems can be complex, leading to a less seamless user experience.

SmartRecruiters is one of the best Candidate Management software available in the market.
The user interface could be better. There is nothing else to dislike; SmartRecruiters is aptly named.

Customization and Flexibility

People appreciate the ability to customize workflows and templates to suit their specific recruitment needs.

External User Limitations

External users may find the platform limiting compared to how it caters to internal HR needs.

From creating job postings to managing application every step feels effortless and effective.
I like that SmartRecruiters gives me one place to login to work on reqs for a particular client.

Pros

SmartRecruiters stands out for its user-friendly interface, ease of integration with other platforms, and effective talent management features. Many people appreciate its easy setup, customization options, and robust customer support, making it a preferred tool for managing recruitment processes efficiently.

User-Friendly Interface

Many people find SmartRecruiters easy to navigate and manage recruitment tasks, contributing to a seamless experience.

It is easy to use, it makes the recruitment process so easy and you do not have to spend time on unnecessary admin.

Effective Integration

The software integrates well with other systems and platforms, providing a cohesive recruitment solution.

Easy to use. Integrations are amazing.

Strong Customer Support

The support team is frequently lauded for being responsive and helpful.

Love the product and the support is great.

Comprehensive Recruitment Management

SmartRecruiters offers tools that streamline the recruitment workflow, making it easier to manage from start to finish.

SmartRecruiters is one of the best Candidate Management software available in the market.

Customization and Flexibility

People appreciate the ability to customize workflows and templates to suit their specific recruitment needs.

From creating job postings to managing application every step feels effortless and effective.

Cons

Although SmartRecruiters excels in many areas, people face challenges with privacy concerns, limited customization in certain features, and occasional technical issues. Complaints also include complexities in integration with some platforms and difficulties encountered by external users.

Privacy Concerns

Some reviews highlight issues with visibility and confidentiality of candidate data, affecting user experience.

Anyone attached to the hiring team can see confidential candidate data (such as salary requirements and the results of screening investigations), as well as emails between recruiters and candidates which is extremely problematic.

Technical Issues

Frequent technical difficulties, such as freezing during application processes, affect reliability.

Horrible and waste of time. At the last selection of sending the application the whole thing freezes up it a waste of time.

Limited Customization

Some features lack customization options, which can hinder the user experience.

While SmartRecruiters integrates with several platforms, enhancing its compatibility with a broader range of HR and productivity tools would offer users more flexibility in their workflows.

Integration Challenges

Integration with certain systems can be complex, leading to a less seamless user experience.

The user interface could be better. There is nothing else to dislike; SmartRecruiters is aptly named.

External User Limitations

External users may find the platform limiting compared to how it caters to internal HR needs.

I like that SmartRecruiters gives me one place to login to work on reqs for a particular client.

SmartRecruiters user reviews

24/04/2024
G2
Smart really Smart Software
What do you like best about SmartRecruiters?
Customers are thankful for SmartRecruiters' outstanding customer handling and support. From the stan...
What do you like best about SmartRecruiters?
Customers are thankful for SmartRecruiters’ outstanding customer handling and support. From the standpoint of the hiring manager, it’s outstanding.
User-Friendly Layout: The program has an attractive and seamless layout. It is easy for teams to access and manage recruitment duties because of its user-friendly design.. Candidate-Driven: With all the tools essential to enhance the recruitment procedure, SmartRecruiters is highly candidate-driven. Review collected by and hosted on G2.com.
What do you dislike about SmartRecruiters?
While not unequivocally referenced in the surveys, it’s fundamental to consider individual authoritative necessities and inclinations while assessing any product.
By and large, SmartRecruiters offers cooperative employing, an open commercial center for outsider enrollment administrations, and extra elements like ability obtaining and screening. Remember that client encounters might differ in light of explicit use cases and necessities. Review collected by and hosted on G2.com.
What problems is SmartRecruiters solving and how is that benefiting you?
Smoothing out Enrollment Work process:
Benefit: SmartRecruiters gives an incorporated stage to dealing with the whole enrollment process. It smoothes out undertakings like posting employment opportunities, evaluating applications, planning meetings, and making offers.
Influence: As a business, you save time and exertion by having all enlistment related exercises in a single spot.
This productivity means quicker recruiting cycles and diminished managerial above.
Cooperative Employing:
Benefit: SmartRecruiters works with coordinated effort among employing groups, including spotters, recruiting chiefs, and questioners.
Influence: Further developed correspondence and arrangement lead to better applicant encounters and more educated recruiting choices.
Applicant Experience Improvement:
Benefit: SmartRecruiters focuses on the applicant experience by giving an instinctive point of interaction, customized correspondence, and straightforwardness in the meantime.
Influence: Applicants value the consistent application process, ideal updates, and clear assumptions. Positive encounters upgrade your manager image and draw in top ability.
Coordination Abilities:
Benefit: SmartRecruiters coordinates with other HR frameworks, work sheets, and outsider instruments.
Influence: Managers can use existing innovation ventures and broaden their capacities. Reconciliations further develop information precision and diminish manual information passage.
Information Driven Independent direction:
Benefit: SmartRecruiters offers investigation and announcing highlights.
Influence: Managers gain bits of knowledge into enlistment measurements, for example, time-to-fill, source viability, and variety measurements. Informed choices lead to improved results.
Worldwide Ability Obtaining:
Benefit: SmartRecruiters upholds employing across boundaries and time regions.
Influence: Businesses can take advantage of a worldwide ability pool, grow their span, and find the best-fit up-and-comers paying little heed to geological limits.
Commercial center for Administrations:
Benefit: SmartRecruiters gives admittance to a commercial center of enrollment administrations.
Influence: Bosses can track down particular administrations (e.g., personal investigations, appraisals) without leaving the stage. Review collected by and hosted on G2.com.
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25/04/2024
G2
Simple & Easy to use - SmartRec...
What do you like best about SmartRecruiters?
One of the easiest applications to find the best talent in no time and especially their integration ...
What do you like best about SmartRecruiters?
One of the easiest applications to find the best talent in no time and especially their integration with third parties makes it much easier & fun to find the candidates. I frequently use this. It has great customer support and it can easily be implemented in any company. Review collected by and hosted on G2.com.
What do you dislike about SmartRecruiters?
There are no downsides to SmartRecruiters. It’s simply awesome. Review collected by and hosted on G2.com.
What problems is SmartRecruiters solving and how is that benefiting you?
It is making our jobs much easier due to the easy implementation & integration features to third parties like LinkedIn and so on. So, By this, I can easily find top-notch candidates in one place. Review collected by and hosted on G2.com.
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21/04/2024
G2
Navigating through smartrecruiters ...
What do you like best about SmartRecruiters?
From creating job postings to managing application every step feels effortless and effective. Users ...
What do you like best about SmartRecruiters?
From creating job postings to managing application every step feels effortless and effective. Users can easily customise their recruitment workflow to suit their specific needs. Review collected by and hosted on G2.com.
What do you dislike about SmartRecruiters?
The downsides of using smartrecruiters are that some recruiters may feel that these application leed to the disconnect in the human aspect of hiring. And privacy concerns will arise Review collected by and hosted on G2.com.
What problems is SmartRecruiters solving and how is that benefiting you?
This application saves the time by automating repetitive tasks and streamling the workflows. With its efficient candidate matching and screening process this application helps minimize requirement cost Review collected by and hosted on G2.com.
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23/04/2024
G2
Review for SmartRecruiter : A platf...
What do you like best about SmartRecruiters?
It helps to attract, select and hire great talent. By using this platform we can increase quality an...
What do you like best about SmartRecruiters?
It helps to attract, select and hire great talent. By using this platform we can increase quality and accuracy of process. Review collected by and hosted on G2.com.
What do you dislike about SmartRecruiters?
As of now, I had faced nothing like cons, but yes I believe SmartRecruiter will be launching excellent services in coming time as well. Review collected by and hosted on G2.com.
What problems is SmartRecruiters solving and how is that benefiting you?
It helps in identifying, analyzing, and resolving various challenges that arise during the hiring process, such as finding qualified candidates, assessing their fit, and negotiating offers. Review collected by and hosted on G2.com.
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16/11/2023
"Strongest bond ever. SmartRecruiters is the better option."
Overall:
Very robust and inclusive software. It has a wide coverage and deeper ...
“Strongest bond ever. SmartRecruiters is the better option.”
Overall:
Very robust and inclusive software. It has a wide coverage and deeper functionalities which makes it unique.
Pros:
I have been able to build a pool of talents within a very short period which makes my career shine bright in the industry. None of it would be possible without this smart tool. It is easy to customize the tool and getting things done is instant and effective. Also it did not take me long to learn how to use it, things just work my way every time I use SmartRecruiters.
Cons:
Free from cons. SmartRecruiters is clean to me. I find no flaws.
Switched From:
Recruiterflow
Reasons for Switching to SmartRecruiters:
Looking into cost, ease of use and flexibility, SmartRecruiters takes the lead.
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23/03/2018
"Smartrecruiters is a forward-thinking platform that neglects the fundamentals of recruiting needs."
Overall:
A functional ATS that integrat...
“Smartrecruiters is a forward-thinking platform that neglects the fundamentals of recruiting needs.”
Overall:
A functional ATS that integrates with our other software and timely customer support.
Pros:
I like the ease of sharing candidate and job info with internal employees and the simplicity of storing and updating all data within the system. Smartrecruiters integrates well with our other software and is an effective “one-stop shop” for our recruiting process.
Cons:
The “open” nature of the software and the inability to customize manager and interviewers’ visibility into the recruiting process. Anyone attached to the hiring team can see confidential candidate data (such as salary requirements and the results of screening investigations), as well as emails between recruiters and candidates which is extremely problematic. It is also not a functional tool for reviewing candidates- you constantly have to restart the process because of how the software redirects when you are dispositioning people and it requires too many clicks and opening of new tabs to be an efficient process. Scheduling is simple but making edits to interviews is very manual and time-consuming– the software really misses the basic functions that makes an ATS usable and helpful to the recruiting process.
Vendor Response
By SmartRecruiters on July 3, 2018
Thank you for taking the time to review us and for your candid feedback. Regarding the inability to customize manager and interviewers’ visibility into the recruiting process: our Spring 2018 enhancements include many changes regarding this issue. Admins can now create up to 5 custom system roles, and configure each custom role’s access and permissions with high granularity in three general areas: access to ‘Configuration’ and Admin settings, access to ‘Analytics’ (and reporting), access to ‘Jobs & Candidates’. The Analytics and Jobs & Candidates areas are further broken down into product areas: company settings, compliance reports, analytics, report builder, create a job, hiring team, access all jobs, access group. For each area, Admins can assign a specific level of access to each custom role: ‘no’, ‘view only’, ‘limited’ and ‘full access’. There is much more information available in the help center and especially the page regarding the Spring 2018 enhancements. I hope this helps!
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26/03/2020
"Highly Recommend SmartRecruiters!"
Overall:
Using SmartRecruiters was a great experience considering how easy it was to use, and it was eas...
“Highly Recommend SmartRecruiters!”
Overall:
Using SmartRecruiters was a great experience considering how easy it was to use, and it was easy for other departments to be engaged using this platform. We recently transitioned into a different recruiting software due to an acquisition, but our team still continues to rave about how awesome SmartRecruiters was to use!
Pros:
The best part about using SmartRecruiters is that it had a smooth layout that was appealing to use! My team always had great customer service, it was very user-friendly.
Cons:
Sometimes the webpage would be down, which caused issues for applicants applying, but typically this issue was resolved fairly quickly.
Switched From:
iCIMS Talent Cloud
Reasons for Switching to SmartRecruiters:
Our organization was essentially acquired and we had to adopt to the other organization’s recruiting software.
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27/11/2018
"Great value!"
Pros:
When I discovered SmartRecruiters I worked for a smaller mom and pop business. We didn't have a prior application track...
“Great value!”
Pros:
When I discovered SmartRecruiters I worked for a smaller mom and pop business. We didn’t have a prior application tracking system. This product significantly improved our processes. It allowed us to post positions easily and manage our applications and share applications to other users. It was easy to set up and to post once and distribute these postings to the job aggregators we chose. The support team was very friendly and trained us. As we expanded our business this software kept up. I highly recommend trying it. We were able to improve our KPI with time to fill.
Cons:
I really don’t have many cons system. I really enjoyed using this software.
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28/03/2018
"Excellence, always upgrades, meets my needs"
Overall:
SmartRecruiters worked exceptionally well for our company and our needs. As a newly c...
“Excellence, always upgrades, meets my needs”
Overall:
SmartRecruiters worked exceptionally well for our company and our needs. As a newly created HR department, SmartRecruiters was able to help us become more efficient in hiring and tracking our applicants–while remaining user-friendly and effective.
Pros:
I am able to work as the only recruiter for our 160 EE company. Without it, we would not have been able to provide the high level of satisfaction to our candidates and new hires.
Cons:
Not very Canadian friendly for extras such as paid postings, assessment tools, screening. Would like better onboarding. Can be a bit frustrating for candidates
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05/10/2018
SmartRecruiters Really Helped Us
We were on iCIMS before and struggled to get our hiring managers and franchisees to use the platform. Ever since we switched to SmartRecruiters our te...
We were on iCIMS before and struggled to get our hiring managers and franchisees to use the platform. Ever since we switched to SmartRecruiters our team has actually started using the platform.
Implementation went well and support has been good. I recommend giving them a shot. Date of experience:
October 05, 2018
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26/10/2024
G2
Simple to use and getting better
What do you like best about SmartRecruiters?
We had to free version of smartrecruiter that allow us to host 10 jobs and manage them for a long ti...
What do you like best about SmartRecruiters?
We had to free version of smartrecruiter that allow us to host 10 jobs and manage them for a long time. We did like the UI and ease of use and was able to take advantage of the product for a long time. Review collected by and hosted on G2.com.
What do you dislike about SmartRecruiters?
Not much to be honest. For our free version, we lacked the ability to get a lot of resumes but we later resolved it through posting it on Linkedin and Indeed and Zip recruiter. Review collected by and hosted on G2.com.
What problems is SmartRecruiters solving and how is that benefiting you?
Manage inbound resume, moved candidates in the right stage, communicate with candidate/ track communication and placed them at hiring stage while maintaining relationship with hiring manager. Review collected by and hosted on G2.com.
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21/12/2023
I lost my job 5 days before Christm...
I lost my job 5 days before Christmas. Consoled myself by thinking I'd soon get another one - in fact I had seen the perfect position on SmartRecruits...
I lost my job 5 days before Christmas. Consoled myself by thinking I’d soon get another one – in fact I had seen the perfect position on SmartRecruits.
I did my cv, attached the info, press the button and got an email back to say I’d applied.
Except this was just a scraped job that was months ago and if I hadn’t called the company direct I’d never have known. Just waited week by week. This is an awful practice. SmartRecruits are an awful company. Don’t use them. Go direct to the company. Date of experience:
December 20, 2023
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02/03/2024
Not good at this. Employers should ...
I saw an opening at a company on LinkedIn. I thought I was applying with this company but it was Smart Recruiters instead. Their ridiculous applicatio...
I saw an opening at a company on LinkedIn. I thought I was applying with this company but it was Smart Recruiters instead. Their ridiculous application process wanted me to agree to their ‘terms and conditions’ but didn’t lead with we are not “X company.” They also wanted me to acknowledge receiving an NDA that I didn’t even receive so I could even submit the application. I would not use their company because it is deceptive and unprofessional. Date of experience:
March 01, 2024
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29/11/2022
Applicants seem less supported than...
Looked like a good portal initially, but once I applied for more than 2 roles, the older ones disappeared. What is the point of a system that tracks y...
Looked like a good portal initially, but once I applied for more than 2 roles, the older ones disappeared. What is the point of a system that tracks your applications in one place if it is limited to 2 applications only? They do not have an easy way to contact support at all, their contact methods are aimed at their sales efforts, they don’t seem to care to support applicants using their portal. All their support links are directing you to their community portal, where you cannot login or register as an applicant. I think that is only to be used by companies who are their client. Since applicants can create an account with them they should offer to them too, not just the users of their paying customers.
*Update: I’ve managed to find a support email for applicants, I let them know the problem, they replied promptly letting me know that they know about it. 10 days later I got a follow up email advising me that the bug is fixed. Date of experience:
November 18, 2022
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27/08/2024
seems like its the same jokers who ...
seems like its the same jokers who run hunter mason recruitment who over and over again break GDPR laws by spamming your inbox and continue to do so e...
seems like its the same jokers who run hunter mason recruitment who over and over again break GDPR laws by spamming your inbox and continue to do so even after unsubscribing Date of experience:
August 27, 2024
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Overall

When choosing SmartRecruiters, you will likely appreciate its user-friendly design and seamless integration with third-party services. Many enjoy its robust support and comprehensive toolset for effective candidate management. However, you should be ready for some challenges, particularly around privacy and feature customization. Technical hiccups and difficulties with external user functionality could occur. As someone considering this software, weigh these trade-offs carefully; the overall sentiment from reviews suggests a mix of praise for its capabilities and critiques of its shortcomings.

SmartRecruiters pricing

No pricing is available.

User reviews

There are no reviews yet. Be the first one to write one.

SmartRecruiters FAQ

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About the author

Picture of M. Kooiker

M. Kooiker

As an experienced online marketeer with a longstanding interest in AI, I've immersed myself in the latest AI advancements in recent years. Passionate about innovation, I actively test AI tools and dedicate myself to guiding users in selecting the right technology. My mission is to connect people with cutting-edge AI solutions.