The AI Reports

Jobvite

What is Jobvite?

Jobvite is a comprehensive talent acquisition software that streamlines recruitment processes to support business growth and improve hiring outcomes. It integrates AI-driven automation and data insights to simplify and enhance the entire recruitment lifecycle. With Jobvite, you can enhance candidate experiences, optimize recruitment marketing, and support critical TA activities efficiently.

Designed for businesses across various industries, Jobvite provides features like AI-assisted relationship building, career site management, and candidate texting. Its extensive integrations allow seamless adaptation to your existing HR tech stack, empowering your HR and recruiting teams to drive successful talent acquisition strategies.

For organizations aiming to elevate their employer brand and create seamless onboarding experiences, Jobvite offers customizable solutions that align with strategic business goals. Utilizing powerful partnerships and real-time analytics, you can achieve predictable, high-quality hiring outcomes.

M. Kooiker

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Jobvite use cases

  1. If you’re a talent acquisition leader aiming to enhance candidate experiences and streamline recruitment processes.
  2. If you’re an HR manager looking to integrate AI-driven tools into your talent acquisition strategy.
  3. If you’re a recruitment marketer focused on improving employer branding and recruitment marketing efforts.
  4. If you’re a business executive seeking to align talent acquisition goals with strategic business growth.

Jobvite functionalities

  • Automate sourcing: Streamlines candidate engagement via AI.
  • Optimizes recruitment marketing: Enhances employer brand initiatives.
  • Integrate seamlessly: Connects with existing HCM tech stack.
  • Engage candidates: Personalized interactions and communication tools.

Jobvite review summary

3.3

Based on 1209 reviews online

Pros

Reviews highlight Jobvite's ease of use, customization options, and integration capabilities. Many people appreciate features like video interviewing, job tracking, and built-in messaging tools, making recruitment processes more efficient. Excellent customer support and constant improvements are also praised.

Cons

Concerns include customer support issues, especially with account managers, and technical challenges like lagging system updates or glitches. Some people find the customization process cumbersome, and integration promises occasionally go unfulfilled. New features sometimes work poorly, negatively affecting performance.

Ease of Use

Jobvite provides a user-friendly interface that makes it easy to manage job postings, track candidates, and streamline the hiring process.

Customer Support Issues

People have experienced delays and confusion with customer support, which has affected their satisfaction with the service.

Jobvite is hands-down one of the most user-friendly recruiting tools I’ve used.
Absolutely no customer service. I spent three days reaching out for assistance on missing requirements for an interview and received nothing.

Customizable

Jobvite offers a significant level of customization, allowing organizations to tailor workflows and processes according to their needs.

Technical Glitches

There are repeated mentions of technical issues and glitches that hinder user experience, particularly with updates and system performance.

The platform is also highly customizable, allowing organizations to tailor workflows and stages to their specific needs.
There are glitches *everywhere*, and much of the time when I capture the background code and screenshots and do everything I can, tech support seems to be unable to replicate an error even when it happens consistently for me.

Integration Capabilities

The system integrates well with other platforms, like HRIS and social media, enhancing its functionality.

Complex Customization Process

While Jobvite is customizable, some find the process of customizing features complex and time-consuming.

Jobvite is a one-stop shop for all of your job and employment needs... With such a comprehensive system in place...
Some of the background details were difficult to grasp. Review collected by and hosted on G2.com.

Responsive Customer Service

Users report fast responses and effective problem resolution from the customer service team.

Integration Shortcomings

Some reviews note challenges with integrations, especially with common tools like LinkedIn or Google calendars.

The best part is how you can truly customize the program to our needs to make our TA processes quick and efficient.
Our implementation process was extremely difficult... we've struggled to integrate our job feed with some of our paid partners (Indeed and Zip Recruiter).

Consistent Feature Updates

Jobvite constantly updates and improves its features, adding new capabilities that users appreciate.

Unreliable New Features

New features occasionally do not function as intended, contributing to user frustration.

Since purchasing... there have already been a lot of updates and improvements to products as well as new capabilities added.
The new features never work and will only cause problems.

Pros

Reviews highlight Jobvite's ease of use, customization options, and integration capabilities. Many people appreciate features like video interviewing, job tracking, and built-in messaging tools, making recruitment processes more efficient. Excellent customer support and constant improvements are also praised.

Ease of Use

Jobvite provides a user-friendly interface that makes it easy to manage job postings, track candidates, and streamline the hiring process.

Jobvite is hands-down one of the most user-friendly recruiting tools I’ve used.

Customizable

Jobvite offers a significant level of customization, allowing organizations to tailor workflows and processes according to their needs.

The platform is also highly customizable, allowing organizations to tailor workflows and stages to their specific needs.

Integration Capabilities

The system integrates well with other platforms, like HRIS and social media, enhancing its functionality.

Jobvite is a one-stop shop for all of your job and employment needs... With such a comprehensive system in place...

Responsive Customer Service

Users report fast responses and effective problem resolution from the customer service team.

The best part is how you can truly customize the program to our needs to make our TA processes quick and efficient.

Consistent Feature Updates

Jobvite constantly updates and improves its features, adding new capabilities that users appreciate.

Since purchasing... there have already been a lot of updates and improvements to products as well as new capabilities added.

Cons

Concerns include customer support issues, especially with account managers, and technical challenges like lagging system updates or glitches. Some people find the customization process cumbersome, and integration promises occasionally go unfulfilled. New features sometimes work poorly, negatively affecting performance.

Customer Support Issues

People have experienced delays and confusion with customer support, which has affected their satisfaction with the service.

Absolutely no customer service. I spent three days reaching out for assistance on missing requirements for an interview and received nothing.

Technical Glitches

There are repeated mentions of technical issues and glitches that hinder user experience, particularly with updates and system performance.

There are glitches *everywhere*, and much of the time when I capture the background code and screenshots and do everything I can, tech support seems to be unable to replicate an error even when it happens consistently for me.

Complex Customization Process

While Jobvite is customizable, some find the process of customizing features complex and time-consuming.

Some of the background details were difficult to grasp. Review collected by and hosted on G2.com.

Integration Shortcomings

Some reviews note challenges with integrations, especially with common tools like LinkedIn or Google calendars.

Our implementation process was extremely difficult... we've struggled to integrate our job feed with some of our paid partners (Indeed and Zip Recruiter).

Unreliable New Features

New features occasionally do not function as intended, contributing to user frustration.

The new features never work and will only cause problems.

Jobvite user reviews

29/10/2024
G2
User friendly features
What do you like best about Jobvite?
I hold a favorable view of Jobvite's features from the perspective of an applicant. The platform significant...
What do you like best about Jobvite?
I hold a favorable view of Jobvite’s features from the perspective of an applicant. The platform significantly streamlines the application process, the creation of recruitment campaigns, and the onboarding experience. Jobvite facilitates mobile submission of applications, thereby enhancing accessibility for candidates. Moreover, it allows hiring managers to effortlessly view and share applicants’ submissions. The campaign functionality is particularly advantageous, as it enables recruiters to promote multiple positions through various initiatives. Additionally, the onboarding process is comprehensive and user-friendly, contributing to a positive experience for new employees. Review collected by and hosted on G2.com.
What do you dislike about Jobvite?
I wish their customer service was more accessible when coming across a system issue. Review collected by and hosted on G2.com.
What problems is Jobvite solving and how is that benefiting you?
I truly appreciate the texting feature because it offers us a convenient way to schedule interviews and ask important questions in real time. Additionally, it helps ensure that we never miss I-9 appointment reminders, making the entire process much more efficient and organized. This functionality streamlines our communication and enhances our ability to stay on track with essential tasks. Review collected by and hosted on G2.com.
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13/06/2023
"Not the simplest ATS but it has some great features"
Overall:
It was a pretty quick, easy, implementation process. They moved over most of ...
“Not the simplest ATS but it has some great features”
Overall:
It was a pretty quick, easy, implementation process. They moved over most of what I needed seamlessly. They have a lot of great training videos and articles to help people figure out the use of the system.
Pros:
It makes it easy to manage jobs across multiple brands in one location. You can provide employees with an easy way to apply to internal postings and share out jobs to their network.
Cons:
Adding questions to the postings and interviews into the system is a bit clunky. It isn’t simple to allow candidates to upload files for review. Allows applicants that come through 3rd party sites like Indeed or Zip Recruiter to bypass customized application questions.
Alternatives Considered:
Oracle Taleo Cloud
and
Greenhouse
Reasons for Choosing Jobvite:
Jobvite had the better features, met most of our needs, and the reviews were better.
Switched From:
JazzHR
Reasons for Switching to Jobvite:
Jazz couldn’t support the size of the growing company and multiple brand needs.
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18/10/2024
G2
Jobvite has grown with us
What do you like best about Jobvite?
Jobvite's customer support system truly standouts in a marketplace of phone trees, emails left unresponded, ...
What do you like best about Jobvite?
Jobvite’s customer support system truly standouts in a marketplace of phone trees, emails left unresponded, and spending value time working with junior support. Jobvite acts very quickly to identify the problem, and get it to the right team to help. We usually have our tickets responded to in less than an hour, with a resolution or set of next steps by the end of the day.
The system is robust. It takes about a year to learn if you were not a hands-on user during implementation. I’m confident any new client implementing the system initially will pick it up quickly, and love the integration options and features ready to deploy. Review collected by and hosted on G2.com.
What do you dislike about Jobvite?
My two not so favorable pieces of feedback are the revolving door of Account Managers, as well as the ease of use of Custom Fields. Custom Field administration is burdensome, and could use enhanced functionality to archive, hide, and update. Review collected by and hosted on G2.com.
What problems is Jobvite solving and how is that benefiting you?
Jobvite is making the candidate experience extremely simple. That is our focus when addressing any type of new requirement. It takes a team of savy Recruiters to pull the levers, and our team is incredible, but the candidate experience is our focus. Our candidates are usually delighted. Review collected by and hosted on G2.com.
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24/08/2022
"Jobvite is failing"
Overall:
Ask me this 5 years ago and I used to actually be a customer referral for them. I would rave about their easy ...
“Jobvite is failing”
Overall:
Ask me this 5 years ago and I used to actually be a customer referral for them. I would rave about their easy to use system and it’s ability to create a bought in hiring manager. You could share jobs direct to LinkedIn, you could track candidates well, and you could train a person in a day or two max. Now… They’ve acquired businesses and products that they charge for but that don’t work. They turnover their account manager and customer success teams every 6 months. They are becoming dishonest and have zero accountability. They focus on selling versus providing a service. And in my most recent experience, they failed to notify me of our Account Manager leaving and that our customer success manager was away dealing with a VERY VERY VERY sensitive matter. Because they failed to notify me, I reached out to him about an issue lasting over 6 weeks. He was audibly distraught and wasn’t supposed to be working. I mean I could hear they stress and sadness in his voice it was heartbreaking. It only laid more understanding for why employees are leaving this company. It’s sad and unfortunately I’ve lost all respect for this company.
Pros:
I liked the ease of use, the ease of training new hires to use the system, and the automatic job sharing. I used to like much more but we will get to that in later comments
Cons:
The new features never work and will only cause problems. The customer service is arguably the worst I’ve experienced in my career. The prices increase with no increase in service. The company is in a steady decline as they only focus on acquiring new businesses and not creating a functional system.
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22/10/2024
G2
Pretty Neat ATS
What do you like best about Jobvite?
I really like the simplicity of the website. I also really like how easy it is to filter any and everything....
What do you like best about Jobvite?
I really like the simplicity of the website. I also really like how easy it is to filter any and everything. Since it is something I use every day, I also appreciate how easy it is to get in touch with support for anything I might need – not that there is much to need customer support for since it runs pretty smoothly. Review collected by and hosted on G2.com.
What do you dislike about Jobvite?
I will say that the one thing I find a bit difficult is the hoops it feels you have to jump through to get to any shortlist of candidates you might have created. Review collected by and hosted on G2.com.
What problems is Jobvite solving and how is that benefiting you?
Jobvite solves the problem of having open lines of communication between the Talent Acquisition team and the hiring manager team. It makes it very simple for everyone to view the status of their open position and where things are within the recruitment process. Review collected by and hosted on G2.com.
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25/04/2017
"Good overall, but could use a few tweaks"
Pros:
Jobvite is one of the more competitively priced recruiting systems out there. There are pre...
“Good overall, but could use a few tweaks”
Pros:
Jobvite is one of the more competitively priced recruiting systems out there. There are premium products out there that I loved, however they would have cost almost twice as much as Jobvite, which I couldn’t justify for probably 10% better functionality. It’s super easy to use from both a recruiter standpoint as well as an admin standpoint. The key feature of sending Jobvites makes it super easy for employees to send out (and for us to track) referrals. As an admin, I LOVE the ability to chat with a tech support person from the tool vs. calling and being on hold for hours, only to be read to from a script vs. speaking with someone who can problem solve.
Cons:
Jobvite emails come from the Jobvite email address and do not allow you to embed a signature. Because of this, we do not use Jobvite for candidate communications (other than the standard “thanks for applying” email that all applicants receive. There’s also no way to BCC Jobvite to track these external emails in the system. We are a smaller company (350) and our recruiters are more senior, however this could be a deal breaker for a company that uses coordinators that require more oversight. While you can customize most of the templates, there are some that are embedded in the system that you can’t change that contain awkward and stilted wording. One of them contained a grammatical error and felt it reflected on us so poorly (we’re a content marketing agency) we had to disable the feature entirely. There’s also a limit to the number of the columns that can appear in the search field, so we aren’t able to view all of our custom fields verifying an applicant’s suitability up front, which makes the process more time consuming for recruiters as they have to view more applications one at a time. Also, they occasionally have updates which take the product backward instead of forward, such as removing the job alerts email feature. I know it sounds like there are more cons than pros, but the ease of use and customer support is 100% more important than all of the cons.
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22/10/2024
G2
Great ability to set up custom solu...
What do you like best about Jobvite?
We are a global company with many unique needs. Jobvite doesn't have a lot of red tape when it comes to crea...
What do you like best about Jobvite?
We are a global company with many unique needs. Jobvite doesn’t have a lot of red tape when it comes to creating custom solutions or tailoring the product to our needs. Review collected by and hosted on G2.com.
What do you dislike about Jobvite?
They don’t typically have a lot of proactive product updates that are exciting or innovative- they also don’t have an amazing integration with LinkedIn so we have to do our outbound reporting outside of Jobvite. Review collected by and hosted on G2.com.
What problems is Jobvite solving and how is that benefiting you?
We have a great ability to report on key hiring metrics to drive out TA strategy. Once set up the reporting is easy to filter and present to our executives. Review collected by and hosted on G2.com.
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26/11/2020
"Great ATS that's Constantly Improving "
Overall:
Overall I have had a good experience with Jobvite and I really like how we are able to pos...
“Great ATS that’s Constantly Improving “
Overall:
Overall I have had a good experience with Jobvite and I really like how we are able to post positions simultaneously to all the best job boards.
Pros:
It’s great for applicant tracking as well as automating certain things like candidate scheduling, mass messaging, and resume review. Publisher is also great for automating LinkedIn posts that advertise positions. We recently started using engage which allows us to setup web/email marketing campaigns which is a great feature for targeting niche candidates like people in tech.
Cons:
When I email candidates via Jobvite, all of their messages are attached to the same email which can sometimes be confusing and has caused me to miss emails from them when they all come in at the same time. I also wish that Jobvite had a function where the HR team could approve the offer letter once it has been generated before it gets sent to the candidate.
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13/07/2022
Asked for PII: Date of Birth and SS...
Received a notice for an open project manager position in El Paso, TX. Read the description. Seemed like a good fit. Clicked on Apply Now. Jobvite ask...
Received a notice for an open project manager position in El Paso, TX. Read the description. Seemed like a good fit. Clicked on Apply Now. Jobvite asked many questions, including full name, date of birth, and social security number. Identity theft in all its bare nakedness. Does not seem like a real job board. Seems only an identity theft scam. I have already been contacted three times by scammers posing as recruiters to get my full PII. Jobvite is now the fourth. No real recruiter or job board is going to ask for date of birth or SSN. You enter these in an enterprise system with the company that hires you. You don’t surrender PII until you are hired. Date of experience:
July 13, 2022
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16/03/2016
Jobvite 10/10 HR System
PROS
- Jobvite publisher - able to distribute jobs to your employees social media pages
- Integration friendly - Especially with HRIS system...
PROS
– Jobvite publisher – able to distribute jobs to your employees social media pages
– Integration friendly – Especially with HRIS systems (i.e. Workday)
– Many canned integrations
– Top notch fast customer service responses
– Customization – you pick what fields you want
Reporting – every field is reportable and since the software is so customizable you pick what is reportable
CONS
None – You would be hard pressed to find an ATS system that has more functionality than Jobvite does. If Jobvite doesn’t currently have an offering it is working on it. The newly released product roadmap has many offerings on it that was on my wish list.
BUSINESS CASE/CONSIDERATIONS
Source Tracking – Tracks the click through and hard codes this to the candidate profile
Reporting – OFCCP reporting, EEO Reporting, allows for a more data driven company culture
Pre-Interview Forms – Knock out questions, Knock in Questions
Sourcing Date of experience:
March 16, 2016
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08/06/2016
Excellent ATS!
I have used Jobvite for the past three years. Jobvite has gone above and beyond our expectations! As an ATS administrator at my company, I've worked w...
I have used Jobvite for the past three years. Jobvite has gone above and beyond our expectations! As an ATS administrator at my company, I’ve worked with numerous systems and I’d recommend Jobvite over all of them. It allows us to provide the best experience for our candidates using Jobvite’s workflow steps and communication capabilities. The reporting features have allowed us to continue to grow and provide feedback to our team. Jobvite has taken suggestions/wants/needs and turned them into product features. Date of experience:
June 08, 2016
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15/02/2018
Jobvite will underwhelm you every d...
Having used several ATS' for the last 20 years, I rank Jobvite exceedingly poor. Several examples; 1. Given that it is requisition centric, every time...
Having used several ATS’ for the last 20 years, I rank Jobvite exceedingly poor. Several examples; 1. Given that it is requisition centric, every time a candidate applies, it becomes a new file. Candidate notes from one requisition’s conversation DO NOT flow into a common area. 2. You cannot sort effectively on a person’s current job title. 3. Poor Boolean search tool. 4. No way to eliminate duplicates from the search results. 5. Jobvite is usually a very slow system. 6. Inadequate reporting tools. 7. Customer service makes lots of promises and very rarely does anything to solve issues. 8. Impossible to parse multiple resumes with Hire. 9. Most expensive (even for their lowest level) I have ever used; and least productive
As a recruiter, I am called upon to find the right people in an efficient fashion; Jobvite hinders this greatly.
I have been on several technical calls; calls where we put up a requisition as an example. Each time I have been severely underwhelmed at their ability to see the issue or help remedy.
I would not recommend Jobvite to any company that needs to be able to search candidates. Jobvite will really only work for those companies that will only need to see a resume the first time it comes in; if you need to search those that have applied in the past, you will not be happy. Date of experience:
February 15, 2018
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25/06/2015
Saved My Life!
Jobvite has given us a leg up on recruiting by allowing hiring managers and other employees to do some of the recruiting for us. This is the most user...
Jobvite has given us a leg up on recruiting by allowing hiring managers and other employees to do some of the recruiting for us. This is the most user-friendly ATS I have ever used, with features consistently being rolled out. We are able to get the whole company involved in recruiting and marketing efforts, which creates an excitement and buzz around bringing new folks into the organization. There are so many self-serving features so Recruiters aren’t required to consistently bottle feed each part of the process to the Hiring Managers and interview panel. Date of experience:
June 25, 2015
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05/11/2024
G2
Jobvite has a lot within it
What do you like best about Jobvite?
Jobvite is an excellent recruitment platform that streamlines application management and candidate communica...
What do you like best about Jobvite?
Jobvite is an excellent recruitment platform that streamlines application management and candidate communication. Its user-friendly interface makes it easy to manage job postings, track candidates through various stages of the hiring process, and stay organized, even with a high volume of applicants. The platform ensures that no candidate falls through the cracks, providing a seamless workflow from initial application to final hire.
What sets Jobvite apart is its strong candidate communication features. With built-in messaging tools, recruiters can easily send personalized updates, interview invites, and status notifications, keeping candidates engaged and informed throughout the process. The platform is also highly customizable, allowing organizations to tailor workflows and stages to their specific needs. Overall, Jobvite offers an efficient, reliable solution for recruitment teams looking to improve both application management and candidate experience. Review collected by and hosted on G2.com.
What do you dislike about Jobvite?
I do wish the drip email campaign function was a little more user friendly to set up. Review collected by and hosted on G2.com.
What problems is Jobvite solving and how is that benefiting you?
Jobvite has been fixing errors within their software to cut down on technical issues. Review collected by and hosted on G2.com.
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10/08/2016
"Fast, intuitive, and quickly developing product"
Overall:
I oversee the hiring process for a 1300 employee school network. We hire around 4...
“Fast, intuitive, and quickly developing product”
Overall:
I oversee the hiring process for a 1300 employee school network. We hire around 400 new staff each year and have roughly 4000 applicants each year. We purchased Jobvite because of its user-friendly interface, the platform speed, and the multiple products that come rolled into one (video interviewing, reporting, pipeline management). Our application process is unique and we were able to customize the system for our use. Since purchasing in October, there have already been a lot of updates and improvements to products as well as new capabilities added. They have great customer service and listen to their customers’ needs in making improvements (there is even an ideas section for current customers to make suggestions and have them be voted on).
Pros:
We really enjoy the built-in video interview function. We also love the pipeline management, the reporting capabilities, and the overall ease of use.
Cons:
We would really benefit from even more customization capabilities. Even though we love the video interview function, many of our applicants experience technical difficulties with it so it may help to make some system improvements there.
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Overall

Jobvite positions itself as a user-friendly and customizable applicant tracking system. People highlight its detailed tracking, integrations, and constant updates, making the hiring process efficient. However, be prepared for potential technical challenges and customer support hurdles. Some find integration underwhelming and new features sometimes fall short of expectations. While it offers significant customization, it can seem complicated for those unfamiliar with its deeper functions. Nevertheless, if you seek a system actively updating and responsive, Jobvite could still be a sound choice. Overall, the sentiment leans towards being mixed with positive recognition for its core functions but notable criticism on certain support and technical issues.

Jobvite pricing

No pricing is available.

User reviews

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Jobvite FAQ

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Paradox automates recruiting processes such as screening, scheduling, and onboarding, transforming traditional workflows into conversational experiences with AI.
9

4.6 (129)

Leena AI uses Gen AI to reduce IT, HR, and finance tickets, providing multilingual support for enterprise efficiency.
10

4.6 (171)

Harver uses predictive assessments and automation to enhance hiring processes, offering data-driven insights to improve recruitment efficiency.
11

4.5 (50503)

Resume.io simplifies resume and cover letter creation with its user-friendly platform, leveraging AI for enhanced content.
12

4.5 (50)

Fetcher uses AI to automate talent sourcing and outreach, improving recruitment efficiency while helping you engage a diverse talent pool.
13

4.5 (44)

Findem enhances recruitment with AI and 3D data for better talent insights.
14

4.3 (207)

TurboHire is an AI-powered platform automating recruitment tasks for global enterprises, offering insights and a mobile-first experience.
15

4.2 (211)

Eightfold AI offers an AI-powered platform for talent acquisition and management, helping organizations streamline hiring and retain key talent.
16

4.1 (17)

Textio streamlines performance reviews with AI, enhancing feedback clarity and cutting writing time.
17

4.1 (657)

ClearCompany offers AI-powered recruitment and engagement tools in a unified talent management platform, serving diverse industries.
18

4 (421)

Teamtailor is a recruitment software enhancing candidate experience and integrates AI for streamlined hiring.

About the author

Picture of M. Kooiker

M. Kooiker

As an experienced online marketeer with a longstanding interest in AI, I've immersed myself in the latest AI advancements in recent years. Passionate about innovation, I actively test AI tools and dedicate myself to guiding users in selecting the right technology. My mission is to connect people with cutting-edge AI solutions.