The AI Reports

Kintsugi

What is Kintsugi?

Kintsugi offers a cloud-based platform using AI to simplify the sales tax life cycle, including calculations, nexus tracking, reporting, and filing. Integration with various e-commerce and billing systems is available, supporting sales tax compliance efficiently across multiple jurisdictions.

Using the company’s solution, businesses can accurately track sales tax obligations and file necessary documents with reduced effort. Key features like real-time nexus tracking and automated alerts enhance the user experience by saving time and minimizing compliance errors.

The service is particularly geared towards companies with sales across multiple states, aiming to streamline the complexities of state-specific sales tax laws and regulations.

Kintsugi use cases

  1. Business owners automating sales tax filings and remittances.
  2. E-commerce platforms integrating sales tax calculations at checkout.
  3. Companies monitoring nexus thresholds to stay compliant.
  4. Finance teams leveraging AI for accurate tax liability assessments.

Kintsugi functionalities

  • Automate Filing: Saves time on compliance.
  • Nexus Tracking: Monitors tax obligations.
  • Integration Support: Connects with billing systems.
  • AI Assistance: Provides insights and support.

Pros and Cons

Pros

  • Reduces manual tax management tasks.
  • Supports a wide range of integrations.
  • Offers real-time tracking and alerts for nexus.
  • Provides an AI assistant for tax questions.

Cons

  • May have a learning curve for new users.
  • Custom plans could be expensive for some businesses.
  • Limited to 10 actions per month on the Growth plan.
  • Requires data input for accurate tax calculations.

Kintsugi pricing

Feature nameStarterGrowthPremium
Monthly price$0$100/actionCustom
Actions per monthEnjoy, for FreeLimited to 10Unlimited
SupportAlerts and NotificationsEmail SupportSlack Support, CPA on demand
TaxGPT questionsSee your Tax liability50 questionsUnlimited questions
ReportingNo commitment to buyReportingAdvanced reporting, SLAs

Kintsugi reviews

4

Based on 4 reviews online

Kintsugi has garnered mixed reactions from its users. On the bright side, a user highlighted its effectiveness in sorting out sales tax issues for a Shopify store, appreciating the service’s ability to pinpoint precisely where taxes needed to be collected. This customer was particularly pleased with Kintsugi’s upfront service, which required no payment for initial diagnostics, and the tax guidance provided, despite the eventual $1300 fee for handling sales taxes across 26 states.

A neutral observation concerns the time taken for the initial setup and analysis—about 20 minutes—which might not suit everyone, especially those dealing with a large number of orders and expecting quicker results.

Contrastingly, a less favorable review criticized the service’s chatbot for being dysfunctional and providing wrong tax information. This suggests that while Kintsugi offers helpful resources and can correct tax collection errors, its reliability may waver, particularly in aspects like automated customer support.

Summing up, Kintsugi’s reception is a mix of appreciation for its thorough tax handling capabilities and criticism for its technical shortcomings, such as slow initial service and faulty chatbot advice. Interested customers might find it valuable for complex tax issues but should stay cautious about experiencing some operational hiccups.

User reviews

There are no reviews yet. Be the first one to write one.

Kintsugi FAQ

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About the author

M. Kooiker

M. Kooiker

As an experienced online marketeer with a longstanding interest in AI, I've immersed myself in the latest AI advancements in recent years. Passionate about innovation, I actively test AI tools and dedicate myself to guiding users in selecting the right technology. My mission is to connect people with cutting-edge AI solutions.