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Sapling
- Last updated: 11 Aug 2024
What is Sapling?
Sapling is designed to help customer-facing teams improve response quality and efficiency. By integrating with CRM and messaging platforms, it offers real-time suggestions and relevant responses retrieved from a team response bank. Sapling’s deep learning-powered tools, such as autocomplete and advanced grammar checking, assist in composing replies quickly while maintaining high language quality and professionalism.
In addition, Sapling’s platform offers insights from conversational data through automated quality scoring and trend monitoring, aimed at optimizing productivity and customer satisfaction.
Enterprise-level security features like data encryption, SSO, and self-hosted deployments ensure compliance with stringent data protection requirements.
Sapling use cases
- Sales teams receiving real-time suggestions to compose personalized responses more efficiently.
- Support agents using automated quality scoring to evaluate and improve conversation outcomes.
- Developers integrating Sapling’s API for advanced grammar and language checks.
- Managers gaining insights from trend monitoring to address spikes in customer issues.
Sapling functionalities
- Real-time suggestions: Integrates with CRM and messaging platforms.
- Autocomplete Everywhere: Offers deep learning-powered autocomplete suggestions.
- Conversational insights: Provides automated quality scoring and trend monitoring.
- Enterprise security features: Includes data encryption and self-hosted deployments.
Sapling review summary
Pros
Many users commend Sapling for its accurate grammar and spelling suggestions, integration with various platforms, ease of use, and ability to improve professional communication. Features such as autocomplete and AI content detection are frequently highlighted as valuable.
Cons
Some of the drawbacks highlighted include limited advanced features, integration issues with specific platforms, occasional automatic sign-outs, higher pricing for advanced features, and lack of robust technical content creation capabilities.
Accurate Grammar and Writing Suggestions
Many users find Sapling's grammar and writing suggestions to be more accurate compared to other tools.
Limited Advanced Features
Several users mention that some advanced features are only available in paid plans.
Best grammar and writing suggestions AI among other similar tools.
Some features are limited to paid plans but I have used it in trials and paying for the plan definitely worth it.
Ease of Use
Multiple reviews mention that Sapling is easy to use and helps users compose emails and other text quickly.
Integration Issues
There are mentions of integration problems with certain platforms like Safari and ADP.
Sapling is super easy to use. It was a one click download and it immediately began catching a majority of my grammar and spelling errors.
The Sapling App does not work on certain platforms, such as Safari.
Integration with Various Platforms
Sapling's integration capabilities with tools like Gmail, Slack, and Microsoft 365 are praised as enhancing productivity.
Pricing
The cost of advanced features is seen as not competitive by some users.
It includes numerous connectors with third-party applications like Linkedin, Slack, Microsoft 365, and Gmail.
A lot of the advanced features of Sapling are not priced competitively.
Autocomplete and AI Content Detection
Users appreciate features like text autocomplete and AI content detection, which streamline their writing process.
Technical Content Creation
Sapling faces challenges when creating technical content like software tasks.
AI Content Detector is one of the best features which I like about Sapling.
It needs improvement when it comes to creating technical content like specific software tasks.
Improves Professional Communication
Sapling helps in drafting more professional emails and messages by providing concise and clear suggestions.
Automatic Sign-outs
Some users experience automatic sign-outs, although this is deemed a minor issue.
When dealing with clients or virtual interactions, Sapling helped provide a very concise and detailed message every time.
Sometimes it automatically sign-out, but this is a low priority issue.
Pros
Many users commend Sapling for its accurate grammar and spelling suggestions, integration with various platforms, ease of use, and ability to improve professional communication. Features such as autocomplete and AI content detection are frequently highlighted as valuable.
Accurate Grammar and Writing Suggestions
Many users find Sapling's grammar and writing suggestions to be more accurate compared to other tools.
Best grammar and writing suggestions AI among other similar tools.
Ease of Use
Multiple reviews mention that Sapling is easy to use and helps users compose emails and other text quickly.
Sapling is super easy to use. It was a one click download and it immediately began catching a majority of my grammar and spelling errors.
Integration with Various Platforms
Sapling's integration capabilities with tools like Gmail, Slack, and Microsoft 365 are praised as enhancing productivity.
It includes numerous connectors with third-party applications like Linkedin, Slack, Microsoft 365, and Gmail.
Autocomplete and AI Content Detection
Users appreciate features like text autocomplete and AI content detection, which streamline their writing process.
AI Content Detector is one of the best features which I like about Sapling.
Improves Professional Communication
Sapling helps in drafting more professional emails and messages by providing concise and clear suggestions.
When dealing with clients or virtual interactions, Sapling helped provide a very concise and detailed message every time.
Cons
Some of the drawbacks highlighted include limited advanced features, integration issues with specific platforms, occasional automatic sign-outs, higher pricing for advanced features, and lack of robust technical content creation capabilities.
Limited Advanced Features
Several users mention that some advanced features are only available in paid plans.
Some features are limited to paid plans but I have used it in trials and paying for the plan definitely worth it.
Integration Issues
There are mentions of integration problems with certain platforms like Safari and ADP.
The Sapling App does not work on certain platforms, such as Safari.
Pricing
The cost of advanced features is seen as not competitive by some users.
A lot of the advanced features of Sapling are not priced competitively.
Technical Content Creation
Sapling faces challenges when creating technical content like software tasks.
It needs improvement when it comes to creating technical content like specific software tasks.
Automatic Sign-outs
Some users experience automatic sign-outs, although this is deemed a minor issue.
Sometimes it automatically sign-out, but this is a low priority issue.
Sapling user reviews
Sapling helping businesses speak!
What do you like best about Sapling?
Sapling honestly helped me by prediciting the next words and sentences. Sometimes, it suggested something be...
Sapling honestly helped me by prediciting the next words and sentences. Sometimes, it suggested something be...
What do you like best about Sapling?
Sapling honestly helped me by prediciting the next words and sentences. Sometimes, it suggested something better than what I was going to write. It’s intuitive and helpful! Review collected by and hosted on G2.com.
What do you dislike about Sapling?
I wish there were more suggestions for words/sentences. Review collected by and hosted on G2.com.
What problems is Sapling solving and how is that benefiting you?
When dealing with clients or virtual interactions, Sapling helped provide a very concise and detailed message every time. Great for people who write emails or any virtual interactions. Review collected by and hosted on G2.com.
Sapling honestly helped me by prediciting the next words and sentences. Sometimes, it suggested something better than what I was going to write. It’s intuitive and helpful! Review collected by and hosted on G2.com.
What do you dislike about Sapling?
I wish there were more suggestions for words/sentences. Review collected by and hosted on G2.com.
What problems is Sapling solving and how is that benefiting you?
When dealing with clients or virtual interactions, Sapling helped provide a very concise and detailed message every time. Great for people who write emails or any virtual interactions. Review collected by and hosted on G2.com.
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Review for Sapling
What do you like best about Sapling?
It integrate AI and works on multiple text-based platform, such as Gmail, Slack, and many other web applicat...
It integrate AI and works on multiple text-based platform, such as Gmail, Slack, and many other web applicat...
What do you like best about Sapling?
It integrate AI and works on multiple text-based platform, such as Gmail, Slack, and many other web application. In addition, it helps checking grammer and setting tones for users’ writing. Review collected by and hosted on G2.com.
What do you dislike about Sapling?
The Sapling App does not work on certain platform, such as Safari. It will be nice if they can integrate their App to Safari since many MacBook users use Safari instead of Chrome. Review collected by and hosted on G2.com.
What problems is Sapling solving and how is that benefiting you?
Sapling has fast response, which helps me save huge amount of time when I need writing assistance on checking grammer and setting professional tone for my writings. Review collected by and hosted on G2.com.
It integrate AI and works on multiple text-based platform, such as Gmail, Slack, and many other web application. In addition, it helps checking grammer and setting tones for users’ writing. Review collected by and hosted on G2.com.
What do you dislike about Sapling?
The Sapling App does not work on certain platform, such as Safari. It will be nice if they can integrate their App to Safari since many MacBook users use Safari instead of Chrome. Review collected by and hosted on G2.com.
What problems is Sapling solving and how is that benefiting you?
Sapling has fast response, which helps me save huge amount of time when I need writing assistance on checking grammer and setting professional tone for my writings. Review collected by and hosted on G2.com.
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Low effort -> big improvement
Sapling has been a low effort way to ensure my emails are high quality. I don't worry about proof reading anymore because I've come to expect a nice l...
Sapling has been a low effort way to ensure my emails are high quality. I don’t worry about proof reading anymore because I’ve come to expect a nice little suggestion to pop up. I’ve gotten to learn a few things about proper grammar as I use it more. Date of experience:
July 31, 2020
July 31, 2020
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Wayyy better than Grammarly
Longtime user of Grammarly. Got a little annoyed by them consistently missing some fairly basic corrections. Switched to Sapling based on a friend's r...
Longtime user of Grammarly. Got a little annoyed by them consistently missing some fairly basic corrections. Switched to Sapling based on a friend’s recommendation, was pleasantly surprised by how much better they were at picking up grammatic mistakes, and even suggesting edits to sentences to make my messaging more concise. I’ll be a Sapling customer for a while! Date of experience:
June 03, 2020
June 03, 2020
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Great AI Tool for content generatio...
What do you like best about Sapling?
We have been using Sapling to create content for our email marketing campaigns which need immense text data ...
We have been using Sapling to create content for our email marketing campaigns which need immense text data ...
What do you like best about Sapling?
We have been using Sapling to create content for our email marketing campaigns which need immense text data for a smooth customer journey with high value. Sampling also helps us to check spelling and correct grammatical mistakes in lengthy paragraphs which is a great thing for us.
AI Content Detector is one of the best features which I like about Saplin. Review collected by and hosted on G2.com.
What do you dislike about Sapling?
Sapling has to offer all the basic things which an AI content creator requires but it needs improvement when it comes to creating technical content like specific software tasks. It also needs to improve the integration part with other tools. Review collected by and hosted on G2.com.
What problems is Sapling solving and how is that benefiting you?
Sapling is best for creating content for emails and for websites which is a tough task when it comes to writing a huge amount of content on your own. Earlier, we use to take hours just to complete newsletter content but with Sapling it’s too easy and fast. Review collected by and hosted on G2.com.
We have been using Sapling to create content for our email marketing campaigns which need immense text data for a smooth customer journey with high value. Sampling also helps us to check spelling and correct grammatical mistakes in lengthy paragraphs which is a great thing for us.
AI Content Detector is one of the best features which I like about Saplin. Review collected by and hosted on G2.com.
What do you dislike about Sapling?
Sapling has to offer all the basic things which an AI content creator requires but it needs improvement when it comes to creating technical content like specific software tasks. It also needs to improve the integration part with other tools. Review collected by and hosted on G2.com.
What problems is Sapling solving and how is that benefiting you?
Sapling is best for creating content for emails and for websites which is a tough task when it comes to writing a huge amount of content on your own. Earlier, we use to take hours just to complete newsletter content but with Sapling it’s too easy and fast. Review collected by and hosted on G2.com.
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Sapling.ai Perfect review
What do you like best about Sapling?
I've been using it for some time, and so far it works well. Best grammar and writing suggestions AI among ot...
I've been using it for some time, and so far it works well. Best grammar and writing suggestions AI among ot...
What do you like best about Sapling?
I’ve been using it for some time, and so far it works well. Best grammar and writing suggestions AI among other similar tools. It includes numerous connectors with third-party applications like Linkedin, Slack, Microsoft 365, and gmail. Review collected by and hosted on G2.com.
What do you dislike about Sapling?
I have not used it for very long, but thus far there are no major drawbacks! one issue i want to give some attention that some times it automatically sign-out. but this is a low priority issue. Review collected by and hosted on G2.com.
What problems is Sapling solving and how is that benefiting you?
As I compose letters and articles, Sapling.ai provides more suggestions than Grammarly and Quillbot. App responds quickly and clearly. I also appreciate how visually beautiful the user interface is. It’s simple to use and quite clean. Review collected by and hosted on G2.com.
I’ve been using it for some time, and so far it works well. Best grammar and writing suggestions AI among other similar tools. It includes numerous connectors with third-party applications like Linkedin, Slack, Microsoft 365, and gmail. Review collected by and hosted on G2.com.
What do you dislike about Sapling?
I have not used it for very long, but thus far there are no major drawbacks! one issue i want to give some attention that some times it automatically sign-out. but this is a low priority issue. Review collected by and hosted on G2.com.
What problems is Sapling solving and how is that benefiting you?
As I compose letters and articles, Sapling.ai provides more suggestions than Grammarly and Quillbot. App responds quickly and clearly. I also appreciate how visually beautiful the user interface is. It’s simple to use and quite clean. Review collected by and hosted on G2.com.
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My Sapling review
What do you like best about Sapling?
For guys like me who use and write like 12 emails per minute, this language model is very useful cause it al...
For guys like me who use and write like 12 emails per minute, this language model is very useful cause it al...
What do you like best about Sapling?
For guys like me who use and write like 12 emails per minute, this language model is very useful cause it allows you to be faster and more professional at the same time, I have no doubt that this is one of the best AI that I have ever used. Review collected by and hosted on G2.com.
What do you dislike about Sapling?
No always complete the sentences that I really want to say, I know that this is Artificial intelligence but it can be improved to be more efficient and allow us to make our job easier Review collected by and hosted on G2.com.
What problems is Sapling solving and how is that benefiting you?
It is very common that I’m working on an email and then I get a different one at the same time, with Sapling I can be multitasking as the AI helps me to make it quick and easy Review collected by and hosted on G2.com.
For guys like me who use and write like 12 emails per minute, this language model is very useful cause it allows you to be faster and more professional at the same time, I have no doubt that this is one of the best AI that I have ever used. Review collected by and hosted on G2.com.
What do you dislike about Sapling?
No always complete the sentences that I really want to say, I know that this is Artificial intelligence but it can be improved to be more efficient and allow us to make our job easier Review collected by and hosted on G2.com.
What problems is Sapling solving and how is that benefiting you?
It is very common that I’m working on an email and then I get a different one at the same time, with Sapling I can be multitasking as the AI helps me to make it quick and easy Review collected by and hosted on G2.com.
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Write like a pro with the Sapling.a...
I love using the Sapling.ai extension to help ensure that my words come out just right!
Not sure if this great review will show up on TrustPilot ...
Not sure if this great review will show up on TrustPilot ...
I love using the Sapling.ai extension to help ensure that my words come out just right!
Not sure if this great review will show up on TrustPilot or not. Hope this helps, TJ
Date of experience:
June 10, 2024
Not sure if this great review will show up on TrustPilot or not. Hope this helps, TJ
Date of experience:
June 10, 2024
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Overall
Sapling receives high marks for its accurate grammar and writing suggestions, ease of use, and integration with various platforms. Features like autocomplete and AI content detection enhance productivity and streamline the writing process. On the downside, limited advanced features, occasional integration issues, higher pricing for premium features, and technical content creation challenges are prominent concerns. The overall sentiment is positive, with most users appreciating Sapling for its ability to improve professional communication and writing efficiency. Be prepared for some limitations if you rely heavily on advanced features or need robust technical content creation.
Sapling pricing
The following is the pricing information for the service:
| Free | Pro | Enterprise | |
|---|---|---|---|
| Price (monthly) | $0 | $25 | Contact Us |
| Price (annual, monthly equivalent) | $12 | Contact Us | |
| Basic suggestions | Yes | Yes | Yes |
| Snippets | 20 | Unlimited | Unlimited |
| Advanced premium suggestions | No | Yes | Yes |
| Rephrase | No | Yes | Yes |
| Chat Assist | No | No | Yes |
User reviews
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Sapling FAQ
Do I have to register to start a free trial?
Yes, individuals need to register and confirm their email to start a free trial. The free trial begins automatically after registration.
What payment methods are supported?
Sapling uses Stripe for payments and subscriptions. You can pay with a credit card by clicking the ‘Subscribe’ button. For other payment methods, please contact Sapling directly.
I subscribed to a premium plan, but my premium features aren’t activated. What should I do?
Ensure that the registered account uses the same email you used to subscribe. After subscribing, you should receive a confirmation email with instructions. If premium features are not activated on open websites, try refreshing the page.
Do you offer a discounted plan for students and nonprofits?
Yes, Sapling offers discounted plans for students and nonprofits. Please contact them for more details.
What should I do if I didn't receive a confirmation email?
Check your spam folder first. If the confirmation email is not found, contact support@sapling.ai. It’s possible that IT administrators may be filtering emails from @sapling.ai.
What are the main features of Sapling?
Sapling offers grammar and spell checking, autocomplete, snippets, rephrase, chat assistance, conversational insights, and distribution of team knowledge through a snippet library.
What integrations does Sapling support?
Sapling integrates with various platforms, including ServiceNow, Salesforce, Zendesk, Amazon Connect, Twilio Flex, and popular messaging platforms.
How does team pricing work?
Pricing for teams varies based on the number of users and the duration of the contract. Contact Sapling for a detailed quote.
How long does it take to deploy Sapling?
Sapling’s turnkey solution can be installed and deployed in just two clicks, typically taking less than 10 minutes for onboarding.
How does Sapling handle security?
Sapling ensures data security through TLS and AES-256 encryption. They also offer features such as single sign-on (SSO), role-based access controls, and compliance with GDPR and SOC 2 Type II certifications.
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About the author
M. Kooiker
As an experienced online marketeer with a longstanding interest in AI, I've immersed myself in the latest AI advancements in recent years. Passionate about innovation, I actively test AI tools and dedicate myself to guiding users in selecting the right technology. My mission is to connect people with cutting-edge AI solutions.