Wrike is a comprehensive work management platform recognized for its collaborative work management capabilities, offering teams visibility and control over their tasks and projects. With features like dashboards, automation, custom item types, and dynamic request forms, it enhances productivity and collaboration among teams. Wrike integrates with over 400 popular apps, making it versatile and adaptable to various workflows.
It provides specialized solutions for marketing, professional services, and general project management, catering to the diverse needs of different teams. Wrike’s AI capabilities, including AI-powered Work Intelligence, further streamline processes and decision-making.
The platform is trusted by over 20,000 organizations worldwide, demonstrating its effectiveness in consolidating tasks, streamlining processes, and boosting efficiency across industries.
Feature name | Free | Team | Business | Enterprise | Pinnacle |
Monthly price | $0 user/month | $9.80 user/month | $24.80 user/month | Contact us | Contact us |
Users | N/A | 2-25 users | 5-200 users | 5 to unlimited users | 5 to unlimited users |
Storage per user | N/A | 2 GB | 5 GB | 10 GB | 15 GB |
Automations | Active task limitations apply | 50 actions/user/month | 200 actions/user/month | 1000 actions/user/month | 1500 actions/user/month |
Projects & tasks | Limited | Unlimited | Unlimited + Advanced Features | Unlimited + Advanced Security | Unlimited + Advanced Analytics |
Wrike, as a project management tool, has received mixed feedback. Its positive aspects include a user-friendly interface and customizable features that facilitate better organization and workflow management, likened to the dynamics of a social network for enhanced collaboration. Users have appreciated the Dashboard view for keeping track of tasks and priorities.
On the flip side, the software’s complexity has been both a neutral and negative point for users. While some appreciate the extensive functionalities, others find the steep learning curve hinders the overall productivity and ease of team adoption, potentially limiting the tool’s effectiveness.
Negative experiences have predominantly related to Wrike’s billing and subscription policies. Users have voiced concerns over unwanted auto-renewals, difficult cancellation processes, and unresponsive customer support. Additionally, some have hinted at issues with software performance and the mismatch between price and value, especially when faced with bugs and limited functionalities in more expensive plans.
In summary, the sentiment towards Wrike is decidedly mixed. Its potential for aiding project management is acknowledged, but the enthusiasm is tempered by significant user dissatisfaction with customer service and the software’s cost-value ratio. Users considering Wrike should carefully weigh its benefits against the drawbacks that current customers have experienced.
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