The AI Reports

Wrike

What is Wrike?

Wrike is a comprehensive work management platform recognized for its collaborative work management capabilities, offering teams visibility and control over their tasks and projects. With features like dashboards, automation, custom item types, and dynamic request forms, it enhances productivity and collaboration among teams. Wrike integrates with over 400 popular apps, making it versatile and adaptable to various workflows.

It provides specialized solutions for marketing, professional services, and general project management, catering to the diverse needs of different teams. Wrike’s AI capabilities, including AI-powered Work Intelligence, further streamline processes and decision-making.

The platform is trusted by over 20,000 organizations worldwide, demonstrating its effectiveness in consolidating tasks, streamlining processes, and boosting efficiency across industries.

Wrike use cases

  1. Marketing teams using Wrike to plan, execute, and analyze campaigns.
  2. Professional services organizations managing complex projects and client relations.
  3. IT services planning and executing software development projects.
  4. Event managers organizing logistics and collaborating on event details.
  5. Creatives designing assets and getting approvals within Adobe Creative Cloud.

Wrike functionalities

  • Visualize Tasks: Dashboards for process, analytics.
  • Automate Workflows: Streamline efforts with automation.
  • Custom Requests: Tailored forms with conditional logic.
  • Proof Assets: Collaboration in one place on designs.

Pros and Cons

Pros

  • Comprehensive task and project visibility.
  • Customizable for various workflows and industries.
  • Over 400 app integrations for seamless workflows.
  • Advanced AI capabilities for smarter work management.

Cons

  • May have a learning curve for new users.
  • Customization options can be overwhelming initially.

Wrike pricing

Feature nameFreeTeamBusinessEnterprisePinnacle
Monthly price$0 user/month$9.80 user/month$24.80 user/monthContact usContact us
UsersN/A2-25 users5-200 users5 to unlimited users5 to unlimited users
Storage per userN/A2 GB5 GB10 GB15 GB
AutomationsActive task limitations apply50 actions/user/month200 actions/user/month1000 actions/user/month1500 actions/user/month
Projects & tasksLimitedUnlimitedUnlimited + Advanced FeaturesUnlimited + Advanced SecurityUnlimited + Advanced Analytics

Wrike reviews

1.7

Based on 175 reviews online

Wrike’s platform has received varied responses from its users, offering insights into its strengths and weaknesses. Feedback highlights Wrike’s user-friendly interface and customizable features that support different project management styles, enabling collaboration and efficient tracking of work progress. Users particularly enjoy its ability to streamline workflow and provide clear visibility over project statuses through dashboards and tagging features.

Yet, there’s a neutral stance from users who feel that the platform offers more features than necessary, complicating its use. Some have struggles adjusting their plans or licenses to fit their actual needs, resulting in mixed experiences with plan flexibility and adapting the service to their team’s size and operations.

The most pointed criticisms revolve around Wrike’s billing practices and customer service. Numerous users have encountered issues with auto-renewal policies, challenges in downgrading or ending their services, and obstacles in communication with customer support. Complaints about overcharging, unhelpful customer service, and difficulties in navigating contract terms have significantly marred their experience with the platform.

The mixed sentiments among users yield a mixed verdict on Wrike. While the platform’s project management capabilities are praised for their potential to enhance organizational workflow, substantial concerns about billing and customer service issues stand as red flags for prospective users. Those considering Wrike should carefully consider these mixed reviews and possibly look deeper into the company’s policies and service terms before making a decision.

User reviews

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Wrike FAQ

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About the author

M. Kooiker

M. Kooiker

As an experienced online marketeer with a longstanding interest in AI, I've immersed myself in the latest AI advancements in recent years. Passionate about innovation, I actively test AI tools and dedicate myself to guiding users in selecting the right technology. My mission is to connect people with cutting-edge AI solutions.