The AI Reports

Wrike

What is Wrike?

Wrike is a comprehensive work management platform recognized for its collaborative work management capabilities, offering teams visibility and control over their tasks and projects. With features like dashboards, automation, custom item types, and dynamic request forms, it enhances productivity and collaboration among teams. Wrike integrates with over 400 popular apps, making it versatile and adaptable to various workflows.

It provides specialized solutions for marketing, professional services, and general project management, catering to the diverse needs of different teams. Wrike’s AI capabilities, including AI-powered Work Intelligence, further streamline processes and decision-making.

The platform is trusted by over 20,000 organizations worldwide, demonstrating its effectiveness in consolidating tasks, streamlining processes, and boosting efficiency across industries.

M. Kooiker

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Wrike use cases

  1. Marketing teams using Wrike to plan, execute, and analyze campaigns.
  2. Professional services organizations managing complex projects and client relations.
  3. IT services planning and executing software development projects.
  4. Event managers organizing logistics and collaborating on event details.
  5. Creatives designing assets and getting approvals within Adobe Creative Cloud.

Wrike functionalities

  • Visualize Tasks: Dashboards for process, analytics.
  • Automate Workflows: Streamline efforts with automation.
  • Custom Requests: Tailored forms with conditional logic.
  • Proof Assets: Collaboration in one place on designs.

Pros and Cons

Pros

  • Comprehensive task and project visibility.
  • Customizable for various workflows and industries.
  • Over 400 app integrations for seamless workflows.
  • Advanced AI capabilities for smarter work management.

Cons

  • May have a learning curve for new users.
  • Customization options can be overwhelming initially.

Wrike pricing

Feature name Free Team Business Enterprise Pinnacle
Monthly price $0 user/month $9.80 user/month $24.80 user/month Contact us Contact us
Users N/A 2-25 users 5-200 users 5 to unlimited users 5 to unlimited users
Storage per user N/A 2 GB 5 GB 10 GB 15 GB
Automations Active task limitations apply 50 actions/user/month 200 actions/user/month 1000 actions/user/month 1500 actions/user/month
Projects & tasks Limited Unlimited Unlimited + Advanced Features Unlimited + Advanced Security Unlimited + Advanced Analytics

Wrike reviews

1.6

Based on 176 reviews online

Wrike, as a project management tool, has received mixed feedback. Its positive aspects include a user-friendly interface and customizable features that facilitate better organization and workflow management, likened to the dynamics of a social network for enhanced collaboration. Users have appreciated the Dashboard view for keeping track of tasks and priorities.

On the flip side, the software’s complexity has been both a neutral and negative point for users. While some appreciate the extensive functionalities, others find the steep learning curve hinders the overall productivity and ease of team adoption, potentially limiting the tool’s effectiveness.

Negative experiences have predominantly related to Wrike’s billing and subscription policies. Users have voiced concerns over unwanted auto-renewals, difficult cancellation processes, and unresponsive customer support. Additionally, some have hinted at issues with software performance and the mismatch between price and value, especially when faced with bugs and limited functionalities in more expensive plans.

In summary, the sentiment towards Wrike is decidedly mixed. Its potential for aiding project management is acknowledged, but the enthusiasm is tempered by significant user dissatisfaction with customer service and the software’s cost-value ratio. Users considering Wrike should carefully weigh its benefits against the drawbacks that current customers have experienced.

User reviews

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About the author

M. Kooiker

M. Kooiker

As an experienced online marketeer with a longstanding interest in AI, I've immersed myself in the latest AI advancements in recent years. Passionate about innovation, I actively test AI tools and dedicate myself to guiding users in selecting the right technology. My mission is to connect people with cutting-edge AI solutions.