CustomGPT.ai
- Last updated: 28 Oct 2024
What is CustomGPT.ai?
With CustomGPT.ai, you can easily construct AI-driven chatbots tailored to your unique business content. This platform supports over 1400 document formats and 92 languages, allowing you to connect documents, website content, videos, and more for precise, content-based responses. The tool emphasizes privacy with secure deployments and anti-hallucination algorithms, ensuring the credibility of the generated responses, making it a resourceful solution for customer service and engagement. Whether using it for support or embedded on websites, it allows for flexible and efficient conversational experiences.
CustomGPT.ai use cases
- If you’re an HR manager who wants to streamline employee queries.
- If you run a customer support team needing instant issue resolution.
- If you manage a marketing department looking to engage prospects on your website.
- If you deal in e-commerce and require efficient sales support systems.
CustomGPT.ai functionalities
- Easy Setup: Rapid creation of custom chatbots.
- Integrations: Embed on websites for seamless interaction.
- Document Support: Analyze 1400+ file formats.
- Language Support: Communicate in 92 languages.
CustomGPT.ai review summary
Pros
CustomGPT offers easy uploading of materials for training, allowing for a broad range of source types. It supports the development of custom GPTs with significant customization in voice and tone. The user interface is considered quite nice and user-friendly.
Cons
CustomGPT has issues with conversation memory, leading to fragmented interactions. It also faces criticism for being expensive compared to similar tools. Support issues were reported, including inflexible and tedious processes negatively affecting user experience.
Easy Material Upload
Uploading materials to train the GPT is user-friendly, supporting almost any type of source.
No Conversation Retention
CustomGPT does not retain conversations, requiring new interactions each time.
Uploading materials to train the GPT is the easiest I've seen - it can use almost any source
I hate that it doesn't retain or remember conversations. Every interaction with your GPT is a net-new conversation.
Customizable Responses
CustomGPT allows customization of responses including voice and tone, enhancing its versatility.
High Cost
The tool is seen as more expensive compared to other chatbot builders with similar features.
You can also customize the way it responds - voice, tone, etc.
It seems to be much more expensive than any other chatbot builder I've seen
User-Friendly Interface
The tool's user interface is appreciated for being less clunky than other chatbot builders.
Support Challenges
Complex support processes and inflexible policies cause frustration during critical business situations.
I think the UI was quite nice, and not too clunky compared to other chatbot builders
Dealing with CustomGPT has been a frustrating experience. Despite needing urgent access to our account after an employee's departure, their support team insisted on a tedious process involving the previous account holder, who was no longer with the company.
Pros
CustomGPT offers easy uploading of materials for training, allowing for a broad range of source types. It supports the development of custom GPTs with significant customization in voice and tone. The user interface is considered quite nice and user-friendly.
Easy Material Upload
Uploading materials to train the GPT is user-friendly, supporting almost any type of source.
Uploading materials to train the GPT is the easiest I've seen - it can use almost any source
Customizable Responses
CustomGPT allows customization of responses including voice and tone, enhancing its versatility.
You can also customize the way it responds - voice, tone, etc.
User-Friendly Interface
The tool's user interface is appreciated for being less clunky than other chatbot builders.
I think the UI was quite nice, and not too clunky compared to other chatbot builders
Cons
CustomGPT has issues with conversation memory, leading to fragmented interactions. It also faces criticism for being expensive compared to similar tools. Support issues were reported, including inflexible and tedious processes negatively affecting user experience.
No Conversation Retention
CustomGPT does not retain conversations, requiring new interactions each time.
I hate that it doesn't retain or remember conversations. Every interaction with your GPT is a net-new conversation.
High Cost
The tool is seen as more expensive compared to other chatbot builders with similar features.
It seems to be much more expensive than any other chatbot builder I've seen
Support Challenges
Complex support processes and inflexible policies cause frustration during critical business situations.
Dealing with CustomGPT has been a frustrating experience. Despite needing urgent access to our account after an employee's departure, their support team insisted on a tedious process involving the previous account holder, who was no longer with the company.
CustomGPT.ai user reviews
Great for developing your own 'clos...
What do you like best about CustomGPT?
Uploading materials to train the GPT is the easiest I've seen - it can use almost any source Review collec...
Uploading materials to train the GPT is the easiest I've seen - it can use almost any source Review collec...
What do you like best about CustomGPT?
Uploading materials to train the GPT is the easiest I’ve seen – it can use almost any source Review collected by and hosted on G2.com.
What do you dislike about CustomGPT?
I hate that it doesn’t retain or remember conversations. Every interaction with your GPT is a net-new conversation. Review collected by and hosted on G2.com.
What problems is CustomGPT solving and how is that benefiting you?
This tool allows you to develop custom GPTs that can be deployed in a variety of ways. Unlike what you can build inside of ChatGPT (which is limited in how much info you can give it), these can be stuffed with hundreds/thousands of documents, videos, etc. You can also customize the way it responds – voice, tone, etc. Review collected by and hosted on G2.com.
Uploading materials to train the GPT is the easiest I’ve seen – it can use almost any source Review collected by and hosted on G2.com.
What do you dislike about CustomGPT?
I hate that it doesn’t retain or remember conversations. Every interaction with your GPT is a net-new conversation. Review collected by and hosted on G2.com.
What problems is CustomGPT solving and how is that benefiting you?
This tool allows you to develop custom GPTs that can be deployed in a variety of ways. Unlike what you can build inside of ChatGPT (which is limited in how much info you can give it), these can be stuffed with hundreds/thousands of documents, videos, etc. You can also customize the way it responds – voice, tone, etc. Review collected by and hosted on G2.com.
Read more
Read less
Not the best, not the worst
Pros:
I think the UI was quite nice, and not too clunky compared to other chatbot builders
Cons:
It seems to be much more expensive tha...
I think the UI was quite nice, and not too clunky compared to other chatbot builders
Cons:
It seems to be much more expensive tha...
Pros:
I think the UI was quite nice, and not too clunky compared to other chatbot builders
Cons:
It seems to be much more expensive than any other chatbot builder ive seen
Reasons for Choosing CustomGPT.ai:
I tried it for a few months until I realised that it’s way more expensive than others for the same set of features
I think the UI was quite nice, and not too clunky compared to other chatbot builders
Cons:
It seems to be much more expensive than any other chatbot builder ive seen
Reasons for Choosing CustomGPT.ai:
I tried it for a few months until I realised that it’s way more expensive than others for the same set of features
Read more
Read less
Struggling with Service... My Frust...
Pros:
Their support will reply if you email them usually.
Cons:
Dealing with CustomGPT has been a frustrating experience. Despite needi...
Their support will reply if you email them usually.
Cons:
Dealing with CustomGPT has been a frustrating experience. Despite needi...
Pros:
Their support will reply if you email them usually.
Cons:
Dealing with CustomGPT has been a frustrating experience. Despite needing urgent access to our account after an employee’s departure, their support team insisted on a tedious process involving the previous account holder, who was no longer with the company. Additionally, even after navigating that hurdle, they surprised us with an inactive subscription issue, blocking access to essential data unless we paid more. Their inflexible policies and lack of practical support in crucial business moments make them a challenging partner to rely on.
Their support will reply if you email them usually.
Cons:
Dealing with CustomGPT has been a frustrating experience. Despite needing urgent access to our account after an employee’s departure, their support team insisted on a tedious process involving the previous account holder, who was no longer with the company. Additionally, even after navigating that hurdle, they surprised us with an inactive subscription issue, blocking access to essential data unless we paid more. Their inflexible policies and lack of practical support in crucial business moments make them a challenging partner to rely on.
Read more
Read less
Overall
CustomGPT supports easy material uploads and offers significant customization in its responses, making it stand out for those seeking flexibility. The user interface receives praise for its friendliness. However, prepare for a lack of conversational memory, as each interaction starts anew. Cost concerns are notable, with some finding it pricier than similar options. Support challenges, especially in urgent situations, might prove frustrating, involving inflexible processes. Overall, while CustomGPT brings valuable features, these issues contribute to a mixed sentiment, balancing both benefits and drawbacks.
CustomGPT.ai pricing
The pricing for CustomGPT.ai is structured in three tiers: Standard, Premium, and Enterprise. Each plan has different features and quotas tailored to meet your business needs.
| Feature | Standard | Premium | Enterprise |
| Price / month (billed annually) | $89 | $449 | Contact Us |
| Price / month (billed monthly) | $99 | $499 | – |
| Custom agents (projects) | 10 | 100 | As needed |
| Items/agent | 5000 | 20,000 | As needed |
| Words stored | 60 million | 300 million | As needed |
| Queries/month | 1000 GPT-4 | 5000 GPT-4 | As needed |
| Members in team | 3 | 5 | As needed |
The payment options include all major credit and debit cards, with additional support for wire transfer and ACH billing available for the Enterprise plan. For users seeking a higher level of customization and support, like tailored onboarding and prioritized engineering support, the Enterprise plan offers numerous advantages. Both the Standard and Premium plans provide basic analytics and self-service options.
User reviews
There are no reviews yet. Be the first one to write one.
You must be logged in to submit a review.
CustomGPT.ai FAQ
What is CustomGPT.ai and how does it work?
CustomGPT.ai builds a custom chatbot powered by advanced large language models tailored to your business content. It provides accurate responses without fabrications, in a secure, privacy-first platform by ingesting data such as website content, documents, and more. This results in a unique chatbot that deeply understands your products, services, and customers.
How can I get started with CustomGPT.ai?
To start using CustomGPT.ai, you need to sign up for a subscription to their service. After a quick no-code setup, the system will build a custom chatbot from your content, with no need for technical expertise. You can upload documents or use a sitemap to begin.
What are the pricing models offered by CustomGPT.ai?
CustomGPT.ai offers Standard, Premium, and Enterprise pricing models, catering to various business needs with different features and configurations. Visit their pricing page for more details.
Can I upload documents and different file formats to CustomGPT.ai?
Yes, CustomGPT.ai supports uploading documents in over 1400 formats including PDFs, Microsoft Office files, Google Docs, and even audio and video files.
How secure is my data with CustomGPT.ai?
CustomGPT.ai prioritizes data security with measures such as encryption during transit and at rest. Data is stored only when allowed by you and is not shared with other bots. The platform complies with SOC 2 Type II standards to ensure your information is protected.
Does CustomGPT.ai offer a free trial?
Yes, CustomGPT.ai offers a 7-day free trial that provides full access to their standard features without any charges.
Can I customize the appearance of the chatbot on CustomGPT.ai?
Yes, you can personalize your chatbot to match your brand’s visual identity by customizing the logo, background color, language, and more.
What languages does CustomGPT.ai support?
CustomGPT.ai supports 93 languages, allowing you to serve customers globally with content available in multiple languages.
How do I integrate CustomGPT.ai into my existing system?
CustomGPT.ai offers API access in all plans, which allows integration into existing systems. The platform also supports integration through the Zapier app with over 5000 systems.
How can businesses benefit from using CustomGPT.ai?
Businesses can enhance customer engagement and employee efficiency, automate repetitive tasks, and provide personalized experiences with chatbots powered by their business content, which leads to increased revenue and lower costs.
CustomGPT.ai alternatives & similar tools
5 (477)
TryNectar leverages advanced AI to create highly customizable virtual companions for intimate and personal interactions.
4.7 (190)
AI Chatting offers dynamic AI conversations and content generation with GPT-3.5/4. Embrace creativity with diverse tools across various subjects.
3
4.7 (39)
Vercel optimizes workflow, allowing you to deploy scalable web apps efficiently, providing seamless framework integration and a global edge network.
4.6 (180)
SinCode AI is an all-in-one AI platform that boosts productivity by streamlining content creation for various types of digital content.
4.7 (19)
RoboResponseAI is an AI-driven chatbot enhancing customer engagement and sales with tailored, conversational interactions.
4.6 (28)
Explore Botnation AI, the platform that simplifies chatbot creation and integration, enhancing digital marketing and customer service.
4.9 (7)
AlphaChat utilizes conversational AI to automate customer service, offering multilingual support and seamless CRM integration for streamlined operations.
5 (5)
Wonderchat enables you to easily build and embed AI chatbots on your website, enhancing customer support and collecting valuable chat analytics.
4.5 (23)
GetGenie Ai enhances SEO and content creation with a user-friendly WordPress plugin and SaaS solution powered by AI.
10
4.4 (47)
Botmake.io lets you design AI chatbots without coding, with customizable looks and integrations for seamless user interaction.
11
4.4 (30)
Poe is a platform offering real-time answers and interactive dialogues with AI-powered bots, including GPT-4 and Claude.
12
4.5 (11)
NovelAI offers AI-assisted storytelling and image generation with customizable editor settings and secure storage.
13
4.6 (5)
Andi is a generative AI search assistant that delivers direct answers to natural language queries.
14
4.3 (293)
Manychat automates chat marketing on Instagram, Messenger, and WhatsApp with AI, enhancing engagement for businesses of all sizes.
15
4.3 (41)
Ivy.ai's generative AI chatbot transforms communication in education and healthcare by providing personalized and multilingual responses.
16
4.3 (25)
Explore TensorPix, an AI video and image enhancer that revolutionizes the enhancement process through simple AI filters.
17
4.3 (10)
Userbot uses AI to automate customer communication, offering a seamless omnichannel experience and personalized digital interactions.
18
4.3 (8)
Tiledesk leverages AI to offer advanced chatbot solutions, facilitating better customer engagement and service efficiency.
1
5 (477)
TryNectar leverages advanced AI to create highly customizable virtual companions for intimate and personal interactions.
2
4.7 (190)
AI Chatting offers dynamic AI conversations and content generation with GPT-3.5/4. Embrace creativity with diverse tools across various subjects.
3
4.7 (39)
Vercel optimizes workflow, allowing you to deploy scalable web apps efficiently, providing seamless framework integration and a global edge network.
4
4.6 (180)
SinCode AI is an all-in-one AI platform that boosts productivity by streamlining content creation for various types of digital content.
5
4.7 (19)
RoboResponseAI is an AI-driven chatbot enhancing customer engagement and sales with tailored, conversational interactions.
6
4.6 (28)
Explore Botnation AI, the platform that simplifies chatbot creation and integration, enhancing digital marketing and customer service.
7
4.9 (7)
AlphaChat utilizes conversational AI to automate customer service, offering multilingual support and seamless CRM integration for streamlined operations.
8
5 (5)
Wonderchat enables you to easily build and embed AI chatbots on your website, enhancing customer support and collecting valuable chat analytics.
9
4.5 (23)
GetGenie Ai enhances SEO and content creation with a user-friendly WordPress plugin and SaaS solution powered by AI.
10
4.4 (47)
Botmake.io lets you design AI chatbots without coding, with customizable looks and integrations for seamless user interaction.
11
4.4 (30)
Poe is a platform offering real-time answers and interactive dialogues with AI-powered bots, including GPT-4 and Claude.
12
4.5 (11)
NovelAI offers AI-assisted storytelling and image generation with customizable editor settings and secure storage.
13
4.6 (5)
Andi is a generative AI search assistant that delivers direct answers to natural language queries.
14
4.3 (293)
Manychat automates chat marketing on Instagram, Messenger, and WhatsApp with AI, enhancing engagement for businesses of all sizes.
15
4.3 (41)
Ivy.ai's generative AI chatbot transforms communication in education and healthcare by providing personalized and multilingual responses.
16
4.3 (25)
Explore TensorPix, an AI video and image enhancer that revolutionizes the enhancement process through simple AI filters.
17
4.3 (10)
Userbot uses AI to automate customer communication, offering a seamless omnichannel experience and personalized digital interactions.
18
4.3 (8)
Tiledesk leverages AI to offer advanced chatbot solutions, facilitating better customer engagement and service efficiency.
TryNectar leverages advanced AI to create highly customizable virtual companions for intimate and personal interactions.
AI Chatting offers dynamic AI conversations and content generation with GPT-3.5/4. Embrace creativity with diverse tools across various subjects.
Vercel optimizes workflow, allowing you to deploy scalable web apps efficiently, providing seamless framework integration and a global edge network.
SinCode AI is an all-in-one AI platform that boosts productivity by streamlining content creation for various types of digital content.
RoboResponseAI is an AI-driven chatbot enhancing customer engagement and sales with tailored, conversational interactions.
Explore Botnation AI, the platform that simplifies chatbot creation and integration, enhancing digital marketing and customer service.
AlphaChat utilizes conversational AI to automate customer service, offering multilingual support and seamless CRM integration for streamlined operations.
Wonderchat enables you to easily build and embed AI chatbots on your website, enhancing customer support and collecting valuable chat analytics.
GetGenie Ai enhances SEO and content creation with a user-friendly WordPress plugin and SaaS solution powered by AI.
Botmake.io lets you design AI chatbots without coding, with customizable looks and integrations for seamless user interaction.
Poe is a platform offering real-time answers and interactive dialogues with AI-powered bots, including GPT-4 and Claude.
NovelAI offers AI-assisted storytelling and image generation with customizable editor settings and secure storage.
Andi is a generative AI search assistant that delivers direct answers to natural language queries.
Manychat automates chat marketing on Instagram, Messenger, and WhatsApp with AI, enhancing engagement for businesses of all sizes.
Ivy.ai's generative AI chatbot transforms communication in education and healthcare by providing personalized and multilingual responses.
Explore TensorPix, an AI video and image enhancer that revolutionizes the enhancement process through simple AI filters.
Userbot uses AI to automate customer communication, offering a seamless omnichannel experience and personalized digital interactions.
Tiledesk leverages AI to offer advanced chatbot solutions, facilitating better customer engagement and service efficiency.
About the author
M. Kooiker
As an experienced online marketeer with a longstanding interest in AI, I've immersed myself in the latest AI advancements in recent years. Passionate about innovation, I actively test AI tools and dedicate myself to guiding users in selecting the right technology. My mission is to connect people with cutting-edge AI solutions.