The AI Reports

Botmake.io

What is Botmake.io?

Botmake.io is a no-code chatbot creation tool designed for building conversational AI chatbots. The platform facilitates easy customization, allowing users to tailor the look and feel of their chatbots to match their brand identity. Key features include smart auto-complete and smart typo fixing, enhancing user input handling for a seamless experience.

The tool also supports CSV import/export, making data management straightforward for users. Additionally, Botmake.io allows for the extension of chatbot functionalities through apps available in its app store or by creating custom apps, further broadening the scope of its applications.

Botmake.io offers a free plan and a premium plan at $49 per year, catering to different user needs. The service is suitable for embedding on websites, blogs, and online stores to automate responses to repetitive questions and improve overall user interaction.

M. Kooiker

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Botmake.io use cases

  1. A marketer embedding a chatbot on a website to automate customer queries.
  2. A business owner creating a no-code FAQ chatbot to answer common customer questions.
  3. A developer extending chatbot functionalities with custom apps based on specific requirements.
  4. A team leader using smart auto-complete features to improve team productivity by automating repetitive tasks.

Botmake.io functionalities

  • Create No-Code Chatbots: Build chatbots without coding.
  • Customizable Appearance: Tailor bot look and feel.
  • CSV Import/Export: Manage data using CSV files.
  • App Store Extensions: Extend chatbot functionalities with apps.

Botmake.io review summary

4.5

Based on 58 reviews online

Pros

Botmake Chatbot is praised for its ease of use, user-friendly interface, and efficient setup process. Many users appreciate its ability to quickly deploy chatbots without needing extensive technical knowledge, making it accessible for both personal and business purposes. The customization options and seamless integration are also highly valued, helping to enhance user engagement and streamline customer support processes.

Cons

The primary criticisms of Botmake Chatbot focus on its lack of advanced features and limited customizability in the code. These limitations can be restrictive for users seeking more complex integrations and functionalities. Additionally, some essential features are only available in the premium versions, which may inconvenience those using the basic version. There are also mentions of issues related to the UI design and support for international users.

Ease of Use

The interface is intuitive and user-friendly, making it easy to set up and deploy chatbots without needing extensive technical knowledge.

Limited Advanced Features

Lacks some advanced features compared to other chatbot solutions, which can be a drawback for more complex needs.

Ease of Use: The interface is intuitive and user-friendly, making it easy to set up and deploy chatbots without needing extensive technical knowledge.
Limited Advanced Features: While it covers the basics well, I found that some advanced features are lacking compared to other chatbot solutions.

Customization Options

Offers a lot of options for customizing chatbots, allowing users to tailor the experience to their specific needs.

Premium Features

Certain essential functionalities are only accessible in the Upgrade/Premium packages.

You have a lot of options for chatbots and also great examples which you can customize to your need.
Certain options, such as 'Copy the Answers' and 'Correction,' are not accessible in the standard version. These features are only available in the Upgrade/Premium packages.

Integration and Flexibility

Seamlessly integrates with various platforms, enhancing user interaction and offering flexibility in deployment.

Customizability and Code

Less customizability for the code part and lack of advanced customization tools.

Whether it's embedding a widget or creating a full-screen experience, Botmake offers flexibility that enhances user interaction.
Less customizability for the code part. We need a more customizable chat UI with easy-to-use UI tools.

Time-Saving

The low/no-code approach saves time and is effective for quickly setting up and maintaining chatbots.

User Interface

The UI could benefit from improvements to enhance user experience.

Build easy to setup and maintain chatbots. As it is complete low/no code it saves time and is very effective to have fast and good to go PVP and POC.
The UI for me was a bit lacking need that to be improved.

Improving Customer Engagement

Helps businesses improve customer engagement and support processes.

International User Support

Issues with support for international users, particularly non-English speakers.

Botmake Chatbot is a solid choice for businesses looking for an easy-to-use and customizable chatbot solution. It has significantly improved our customer engagement and support processes.
There are still some issues with international users. I, for example, am German, and as this service is 'made for' English users, you have to edit here and there to your specific needs.

Pros

Botmake Chatbot is praised for its ease of use, user-friendly interface, and efficient setup process. Many users appreciate its ability to quickly deploy chatbots without needing extensive technical knowledge, making it accessible for both personal and business purposes. The customization options and seamless integration are also highly valued, helping to enhance user engagement and streamline customer support processes.

Ease of Use

The interface is intuitive and user-friendly, making it easy to set up and deploy chatbots without needing extensive technical knowledge.

Ease of Use: The interface is intuitive and user-friendly, making it easy to set up and deploy chatbots without needing extensive technical knowledge.

Customization Options

Offers a lot of options for customizing chatbots, allowing users to tailor the experience to their specific needs.

You have a lot of options for chatbots and also great examples which you can customize to your need.

Integration and Flexibility

Seamlessly integrates with various platforms, enhancing user interaction and offering flexibility in deployment.

Whether it's embedding a widget or creating a full-screen experience, Botmake offers flexibility that enhances user interaction.

Time-Saving

The low/no-code approach saves time and is effective for quickly setting up and maintaining chatbots.

Build easy to setup and maintain chatbots. As it is complete low/no code it saves time and is very effective to have fast and good to go PVP and POC.

Improving Customer Engagement

Helps businesses improve customer engagement and support processes.

Botmake Chatbot is a solid choice for businesses looking for an easy-to-use and customizable chatbot solution. It has significantly improved our customer engagement and support processes.

Cons

The primary criticisms of Botmake Chatbot focus on its lack of advanced features and limited customizability in the code. These limitations can be restrictive for users seeking more complex integrations and functionalities. Additionally, some essential features are only available in the premium versions, which may inconvenience those using the basic version. There are also mentions of issues related to the UI design and support for international users.

Limited Advanced Features

Lacks some advanced features compared to other chatbot solutions, which can be a drawback for more complex needs.

Limited Advanced Features: While it covers the basics well, I found that some advanced features are lacking compared to other chatbot solutions.

Premium Features

Certain essential functionalities are only accessible in the Upgrade/Premium packages.

Certain options, such as 'Copy the Answers' and 'Correction,' are not accessible in the standard version. These features are only available in the Upgrade/Premium packages.

Customizability and Code

Less customizability for the code part and lack of advanced customization tools.

Less customizability for the code part. We need a more customizable chat UI with easy-to-use UI tools.

User Interface

The UI could benefit from improvements to enhance user experience.

The UI for me was a bit lacking need that to be improved.

International User Support

Issues with support for international users, particularly non-English speakers.

There are still some issues with international users. I, for example, am German, and as this service is 'made for' English users, you have to edit here and there to your specific needs.

Botmake.io user reviews

24/07/2024
G2
Nice tool
What do you like best about Botmake Chatbot?
Ease of Use: The interface is intuitive and user-friendly, making it easy to set up and deploy chatb...
What do you like best about Botmake Chatbot?
Ease of Use: The interface is intuitive and user-friendly, making it easy to set up and deploy chatbots without needing extensive technical knowledge. Review collected by and hosted on G2.com.
What do you dislike about Botmake Chatbot?
Limited Advanced Features: While it covers the basics well, I found that some advanced features are lacking compared to other chatbot solutions. Review collected by and hosted on G2.com.
What problems is Botmake Chatbot solving and how is that benefiting you?
Botmake Chatbot is a solid choice for businesses looking for an easy-to-use and customizable chatbot solution. It has significantly improved our customer engagement and support processes. However, there is room for improvement in terms of advanced features and pricing. Review collected by and hosted on G2.com.
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25/08/2023
G2
Easy to use and easy to setup Chatb...
What do you like best about Botmake Chatbot?
What I like about this solution is its accessibility and efficiency. It's easy to start with this ap...
What do you like best about Botmake Chatbot?
What I like about this solution is its accessibility and efficiency. It’s easy to start with this approach. I like the user friendly design and to fast go to market in this low code/no code tool. You have a lot of options for chatbots and also great examples which you can customize to your need. Review collected by and hosted on G2.com.
What do you dislike about Botmake Chatbot?
Honestly I can´t complain at the moment. The solution is great for our simple needs in chatbots. It´s perfect that you can try it free, in reality the limitations are quickly reached and you need early to move to a paid subscription – which is fair given the value. Review collected by and hosted on G2.com.
What problems is Botmake Chatbot solving and how is that benefiting you?
Build easy to setup and maintain chatbots. As it is complete low/no code it safes time and is very effective to have fast and good to go PVP and POC. Helps to convince clients to invest in chatbot technology. Another great help is that they work with pre configured onces so you can focus on the outcome not the technical setup. Review collected by and hosted on G2.com.
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24/08/2023
G2
Botmake Chatbot - Easy Lowcode No-C...
What do you like best about Botmake Chatbot?
Botmake Chatbot has been very easy to learn. Its precision in delivering exact responses to queries ...
What do you like best about Botmake Chatbot?
Botmake Chatbot has been very easy to learn. Its precision in delivering exact responses to queries is something I greatly admire. But what truly stands out is the user interface (UI) and the configuration process. The customization options are robust, allowing me to tailor the Chatbot to my specific needs. Whether it’s embedding a widget or creating a full-screen experience, Botmake offers flexibility that enhances user interaction. The seamless integration and intuitive design make it a pleasure to use, providing a sophisticated yet user-friendly experience. Review collected by and hosted on G2.com.
What do you dislike about Botmake Chatbot?
While I appreciate many aspects of Botmake Chatbot, there are a few areas where it falls short. Certain options, such as “Copy the Answers” and “Correction,” are not accessible in the standard version. These features are only available in the Upgrade/Premium packages, which I find limiting. It feels like these essential functionalities should be part of the core offering, and their absence in the basic version can sometimes hinder the overall efficiency of the Chatbot. Review collected by and hosted on G2.com.
What problems is Botmake Chatbot solving and how is that benefiting you?
Botmake Chatbot serves as a virtual personal assistant leveraging AI to solve problems in a streamlined and effective manner. Its approach is customer-centric, providing solutions with just one click, enhancing the overall user experience. Whether it’s handling customer inquiries or automating routine tasks, Botmake Chatbot’s efficiency is unparalleled. It not only saves time but also ensures accuracy and consistency in responses. The way Botmake Chatbot integrates with my workflow is super, allowing me to focus on more complex tasks while it takes care of the repetitive ones. Its adaptability and intelligence make it a valuable asset in my daily operations. Review collected by and hosted on G2.com.
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11/04/2023
G2
Easiest to get started and simple
What do you like best about Botmake Chatbot?
It's easy to start approach. Instead of setting tons of data and learning Machine Learning. You can ...
What do you like best about Botmake Chatbot?
It’s easy to start approach. Instead of setting tons of data and learning Machine Learning. You can spin up a bot with just a few clicks and a basic setup like prompts and responses. Review collected by and hosted on G2.com.
What do you dislike about Botmake Chatbot?
Less customizability for the code part. We need a more customizable chat UI with easy-to-use UI tools. Also support for Android and iOS SDK would have been a great asset. Review collected by and hosted on G2.com.
What problems is Botmake Chatbot solving and how is that benefiting you?
On our applications, we are planning to integrate chatbots to allow customers to get their quotations with a personalized chat experience. It should feel to them like they are talking to real humans. So in that Botmake solved a lot of problems. We don’t need Natural Language Processing datasets to make our bot. Also, we were able to customize the bot based on our requirements. Review collected by and hosted on G2.com.
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05/07/2023
G2
Functional, User-Friendly Chatbot M...
What do you like best about Botmake Chatbot?
- Simple to use and requires no coding skills.
- Allows for easy customization with various bot...
What do you like best about Botmake Chatbot?
– Simple to use and requires no coding skills.
– Allows for easy customization with various bot responses. Review collected by and hosted on G2.com.
What do you dislike about Botmake Chatbot?
The platform might be too basic for more advanced users who want complex integrations. Review collected by and hosted on G2.com.
What problems is Botmake Chatbot solving and how is that benefiting you?
– 24/7 customer service: customers can get immediate responses at any time of day or night, which improves customer satisfaction.
– Reducing workload by taking over repetitive tasks frees up human agents for more complex queries. Review collected by and hosted on G2.com.
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Overall

Botmake Chatbot stands out for its ease of use and user-friendly interface, making it ideal for both personal and business applications. The tool allows for rapid deployment and offers customizable options that can significantly enhance user engagement and streamline customer support processes. However, it lacks some advanced features and has limited code customizability. Essential functionalities are locked behind premium versions, and the UI could use some enhancements. Additionally, international users may face some challenges. Overall, the sentiment is positive, particularly for users with basic needs and those looking for a quick and efficient chatbot setup.

Botmake.io pricing

Botmake.io offers two main pricing plans: a Free Plan and a Premium Plan. The Free Plan is available at no cost, while the Premium Plan is priced at $49 per year.

Free Plan Premium Plan
Price per Year Free $49
Total answers 300 50000
Total random answers 50 10000
Total flows 50 5000
Total answers with image 0 1000
Total answers with gif 10 5000

User reviews

There are no reviews yet. Be the first one to write one.

Botmake.io FAQ

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About the author

M. Kooiker

M. Kooiker

As an experienced online marketeer with a longstanding interest in AI, I've immersed myself in the latest AI advancements in recent years. Passionate about innovation, I actively test AI tools and dedicate myself to guiding users in selecting the right technology. My mission is to connect people with cutting-edge AI solutions.