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Bonfire
- Last updated: 10 Sep 2024
What is Bonfire?
Bonfire is a platform that allows you to create custom AI chatbots using your own data. The service offers a unique AI-powered concierge experience to enhance customer interactions by providing personalized responses based on proprietary data integration. It supports multiple languages and can be embedded into various website frameworks without any coding required.
With Bonfire, you can train chatbots to offer precise, brand-aligned responses, boosting user engagement and service efficiency. The platform also incorporates features like lead scoring, file attachments, and personalized product recommendations to create bespoke user journeys.
Furthermore, Bonfire emphasizes data security and offers integrations with several business systems, making it an effective tool for businesses looking to streamline interactions and elevate their customer experience.
Bonfire use cases
- If you’re a customer service manager aiming to enhance user interaction with personalized AI-powered chatbots.
- If you’re a marketer seeking tools for personalized product recommendations based on user preferences.
- If you are a sales manager interested in lead scoring and managing potential opportunities with advanced AI.
- If you manage IT and require multilingual chatbot support for global user engagement.
- If you’re a business owner seeking seamless integration of chatbots without the need for coding.
Bonfire functionalities
- Create personalized chatbots: Specifically trained on your data.
- Lead scoring: Identifies user interests and seriousness.
- File attachments: Engages beyond text by understanding files.
- Multilingual support: Supports over 100 languages seamlessly.
Bonfire review summary
Pros
Bonfire Chatbot offers a variety of features even with a free membership and integrates well with several websites.
Cons
Bonfire Chatbot struggles with technical errors, an unresponsive and slow website, and poor mobile accessibility, which hinders user experience.
Free Membership Features
Bonfire Chatbot provides valuable features at no cost, making it accessible for users looking to deploy chatbots without financial investment.
Technical Errors
Users face errors when creating chatbots, leading to frustrations and functionality issues.
The features that Bonfire offers with a free membership.
Bonfire Chatbot, I ran into an error while creating my first chatbot! The error was not mentioned elsewhere. I ended up getting stuck.
Integration with Websites
The bot integrates seamlessly with various websites, enhancing its versatility and usability across different platforms.
Unresponsive and Slow Website
The website operates slowly, struggles with responsiveness, and lacks mobile friendliness, affecting overall usability.
Also, the bot integrates with several websites.
Also, the website is unresponsive, slow and not mobile-friendly.
Issues with Sign-out Process
The sign-out process often fails, leaving users unable to log out properly.
Even though the sign-out process was impossible when I tried, I received the message, 'Application error: a client-side exception has occurred (see the browser console for more information).'
Pros
Bonfire Chatbot offers a variety of features even with a free membership and integrates well with several websites.
Free Membership Features
Bonfire Chatbot provides valuable features at no cost, making it accessible for users looking to deploy chatbots without financial investment.
The features that Bonfire offers with a free membership.
Integration with Websites
The bot integrates seamlessly with various websites, enhancing its versatility and usability across different platforms.
Also, the bot integrates with several websites.
Cons
Bonfire Chatbot struggles with technical errors, an unresponsive and slow website, and poor mobile accessibility, which hinders user experience.
Technical Errors
Users face errors when creating chatbots, leading to frustrations and functionality issues.
Bonfire Chatbot, I ran into an error while creating my first chatbot! The error was not mentioned elsewhere. I ended up getting stuck.
Unresponsive and Slow Website
The website operates slowly, struggles with responsiveness, and lacks mobile friendliness, affecting overall usability.
Also, the website is unresponsive, slow and not mobile-friendly.
Issues with Sign-out Process
The sign-out process often fails, leaving users unable to log out properly.
Even though the sign-out process was impossible when I tried, I received the message, 'Application error: a client-side exception has occurred (see the browser console for more information).'
Bonfire user reviews
Extremely disappointed while trying...
What do you like best about Bonfire Chatbot?
The features that Bonfire offers with a free membership. Also, the bot integrates with several websi...
The features that Bonfire offers with a free membership. Also, the bot integrates with several websi...
What do you like best about Bonfire Chatbot?
The features that Bonfire offers with a free membership. Also, the bot integrates with several websites. However, the website needs serious maintenance. Review collected by and hosted on G2.com.
What do you dislike about Bonfire Chatbot?
Bonfire Chatbot, I ran into an error while creating my first chatbot! The error was not mentioned elsewhere. I ended up getting stuck. Also, the website is unresponsive, slow and not mobile-friendly.
Even though the sign-out process was impossible when I tried, I received the message, “Application error: a client-side exception has occurred (see the browser console for more information).”
It was difficult to use the website smoothly. Review collected by and hosted on G2.com.
What problems is Bonfire Chatbot solving and how is that benefiting you?
As a software developer, deploying a chatbot is crucial for the software to maximise its potential. However, due to an unprofessional website, Bonfire Chatbot failed to meet my expectations. Review collected by and hosted on G2.com.
The features that Bonfire offers with a free membership. Also, the bot integrates with several websites. However, the website needs serious maintenance. Review collected by and hosted on G2.com.
What do you dislike about Bonfire Chatbot?
Bonfire Chatbot, I ran into an error while creating my first chatbot! The error was not mentioned elsewhere. I ended up getting stuck. Also, the website is unresponsive, slow and not mobile-friendly.
Even though the sign-out process was impossible when I tried, I received the message, “Application error: a client-side exception has occurred (see the browser console for more information).”
It was difficult to use the website smoothly. Review collected by and hosted on G2.com.
What problems is Bonfire Chatbot solving and how is that benefiting you?
As a software developer, deploying a chatbot is crucial for the software to maximise its potential. However, due to an unprofessional website, Bonfire Chatbot failed to meet my expectations. Review collected by and hosted on G2.com.
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Overall
Bonfire Chatbot has a lot to offer with its free membership and integrations with various websites. You’ll find lots of features available at no cost and the capability to integrate the bot easily across different platforms. However, you should be ready for technical challenges. Many people report encountering frustrating errors when creating chatbots. You might also deal with a slow, unresponsive website that doesn’t work well on mobile devices. Logging out can be a pain, with frequent issues reported. So while Bonfire Chatbot offers promising features and good integration, you might find the technical difficulties a significant barrier, leaving the overall sentiment neutral to slightly negative.
Bonfire pricing
Here’s the pricing breakdown for the service:
| Feature | Starter | Hobby | Premium | Ultra | Enterprise |
|---|---|---|---|---|---|
| Price | Free Forever | $29/month | $99/month | $399/month | Contact Us |
| Chatbots | 1 | 2 | 5 | 10 | ∞ |
| Messages per month | 200 | 2,000 | 12,000 | 50,000 | ∞ |
| Characters per chatbot | 400,000 | 1,000,000 | 7,000,000 | 12,000,000 | ∞ |
| Additional Features | Embed in multiple sites, View Conversation History, Design Customizations, Integration with Zendesk, Intercom, Notion, Create sequences, Prompt Studio | Everything in Starter, GPT-4 Access, 100+ Language Support, Capture Leads, AI-Powered Email Alert after User Submission | Everything in Hobby, Lead Scoring & Custom User Journeys, Premium Integrations, Allow file attachments the AI recognizes, Dedicated Support Agent | Everything in Premium, AI-Powered Insights, Auto-Data Sync with Integrated Data Sources, White-label / Custom Domain | Everything in Starter, Access to Open Sourced Models, Custom Integrations, Custom Functionalities |
User reviews
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Bonfire FAQ
What is Bonfire?
Bonfire enables companies to build enterprise-grade chatbots, powered by GPT technology, specifically trained on their unique datasets. It’s designed to streamline and enhance customer interactions by integrating seamlessly with the company’s existing apps and platforms.
Where is my data stored?
All your data is securely stored in Bonfire’s advanced cloud-based storage system, which complies with international security standards such as SOC2.
What kind of data can I integrate into Bonfire?
With Bonfire, you can integrate virtually any type of structured and unstructured dataset, including PDF, CSV, and TXT files. You can also import data from your CRM, ERP, and other business systems.
Can I give specific instructions to my chatbot?
Yes, you have complete control over how your bot responds to different prompts based on your business needs. You can train the bot according to specific use cases by defining prompts in the platform’s settings.
How can I add Bonfire to my website?
Adding Bonfire to your website is simple. Just copy-paste a few lines of code provided after you create the chatbot. It can be integrated into any React, Wix, Squarespace, Webflow, WordPress, HTML, or Shopify website.
Does Bonfire support other languages?
Yes, Bonfire supports over 100 languages, enabling you to engage with customers across different languages seamlessly.
What makes Bonfire different from other chatbots?
Bonfire bots offer a personalized concierge experience, crafted uniquely for your customers from the very first interaction. They provide hyper-personalized product recommendations, lead scoring, and support for file attachments, making each interaction more human-like and meaningful.
Do I need coding skills to use Bonfire?
No, Bonfire requires absolutely no coding to integrate and customize, making it a seamless addition to your user engagement strategy.
What are the pricing plans available for Bonfire?
Bonfire offers several pricing plans: Starter (Free Forever), Hobby ($29/month), Premium ($99/month), Ultra ($399/month), and Enterprise (Contact for pricing). Each plan has different features and limits.
Can Bonfire's chatbots handle file attachments?
Yes, Bonfire’s chatbots can handle file attachments. The bot can understand the content of the files and provide relevant responses or actions.
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Andi is a generative AI search assistant that delivers direct answers to natural language queries.
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About the author
M. Kooiker
As an experienced online marketeer with a longstanding interest in AI, I've immersed myself in the latest AI advancements in recent years. Passionate about innovation, I actively test AI tools and dedicate myself to guiding users in selecting the right technology. My mission is to connect people with cutting-edge AI solutions.